Apptentive vs. Freshchat
Apptentive vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
Apptentive | Freshchat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Apptentive | Freshchat | |
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Top Pros |
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Top Cons |
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Apptentive | Freshchat | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | Freshchat | |
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Likelihood to Recommend | 8.0 (2 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Apptentive | Freshchat | |
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Likelihood to Recommend | Apptentive | Freshworks Inc |
Pros | Apptentive | Freshworks Inc |
Cons | Apptentive | Freshworks Inc |
Likelihood to Renew | Apptentive No answers on this topic | Freshworks Inc |
Usability | Apptentive No answers on this topic | Freshworks Inc |
Support Rating | Apptentive No answers on this topic | Freshworks Inc |
Implementation Rating | Apptentive No answers on this topic | Freshworks Inc |
Alternatives Considered | Apptentive | Freshworks Inc |
Return on Investment | Apptentive | Freshworks Inc |
ScreenShots | Apptentive Screenshots |