What users are saying about
4 Ratings
323 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Ascentis (discontinued) ranks higher in 1 feature set: Leave and Attendance Management
  • GoCo ranks higher in 7 feature sets: Human Resource Management, Payroll Management, Employee Self Service, Asset Management, HR Reporting, Onboarding, Performance and Goals

Human Resource Management

7.5

Ascentis (discontinued)

75%
9.3

GoCo

93%
GoCo ranks higher in 6/7 features

Employee demographic data

7.6
76%
137 Ratings
10.0
100%
2 Ratings

Employment history

7.8
78%
140 Ratings
10.0
100%
2 Ratings

Job profiles and administration

7.6
76%
128 Ratings
10.0
100%
2 Ratings

Workflow for transfers, promotions, pay raises, etc.

7.4
74%
126 Ratings
8.0
80%
2 Ratings

Organizational charting

6.3
63%
90 Ratings
9.9
99%
2 Ratings

Organization and location management

7.9
79%
109 Ratings
10.0
100%
2 Ratings

Compliance data (COBRA, OSHA, etc.)

7.8
78%
102 Ratings
7.0
70%
2 Ratings

Payroll Management

8.3

Ascentis (discontinued)

83%
9.6

GoCo

96%
GoCo ranks higher in 5/7 features

Pay calculation

8.3
83%
115 Ratings
10.0
100%
1 Rating

Support for external payroll vendors

7.2
72%
62 Ratings
N/A
0 Ratings

Off-cycle/On-Demand payment

8.2
82%
28 Ratings
N/A
0 Ratings

Benefit plan administration

7.7
77%
108 Ratings
9.0
90%
1 Rating

Direct deposit files

9.2
92%
100 Ratings
10.0
100%
1 Rating

Salary revision and increment management

8.5
85%
92 Ratings
9.0
90%
1 Rating

Reimbursement management

8.8
88%
51 Ratings
10.0
100%
1 Rating

Leave and Attendance Management

8.1

Ascentis (discontinued)

81%
8.0

GoCo

80%
Ascentis (discontinued) ranks higher in 2/3 features

Approval workflow

8.5
85%
99 Ratings
8.0
80%
1 Rating

Balance details

7.8
78%
99 Ratings
8.0
80%
1 Rating

Annual carry-forward and encashment

8.0
80%
84 Ratings
8.0
80%
1 Rating

Employee Self Service

7.9

Ascentis (discontinued)

79%
10.0

GoCo

100%
GoCo ranks higher in 5/5 features

View and generate pay and benefit information

8.2
82%
138 Ratings
10.0
100%
2 Ratings

Update personal information

8.8
88%
151 Ratings
10.0
100%
2 Ratings

View company policy documentation

6.9
69%
110 Ratings
10.0
100%
2 Ratings

Employee recognition

7.1
71%
61 Ratings
10.0
100%
2 Ratings

View job history

8.5
85%
108 Ratings
10.0
100%
2 Ratings

Asset Management

6.0

Ascentis (discontinued)

60%
7.0

GoCo

70%
GoCo ranks higher in 1/1 features

Tracking of all physical assets

6.0
60%
33 Ratings
7.0
70%
1 Rating

HR Reporting

6.6

Ascentis (discontinued)

66%
9.3

GoCo

93%
GoCo ranks higher in 3/3 features

Report builder

6.5
65%
144 Ratings
8.0
80%
2 Ratings

Pre-built reports

7.3
73%
142 Ratings
10.0
100%
2 Ratings

Ability to combine HR data with external data

6.0
60%
73 Ratings
10.0
100%
2 Ratings

Onboarding

6.3

Ascentis (discontinued)

63%
10.0

GoCo

100%
GoCo ranks higher in 2/2 features

New hire portal

6.5
65%
98 Ratings
10.0
100%
2 Ratings

Manager tracking tools

6.1
61%
76 Ratings
10.0
100%
2 Ratings

Performance and Goals

7.0

Ascentis (discontinued)

70%
10.0

GoCo

100%
Ascentis (discontinued) ranks higher in 2/4 features

Corporate goal setting

6.5
65%
43 Ratings
10.0
100%
1 Rating

Individual goal setting

7.5
75%
53 Ratings
10.0
100%
1 Rating

Line-of sight-visibility

7.1
71%
38 Ratings
N/A
0 Ratings

Performance tracking

7.0
70%
50 Ratings
N/A
0 Ratings

Performance Management

6.4

Ascentis (discontinued)

64%

GoCo

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 5/5 features

Performance plans

6.2
62%
59 Ratings
N/A
0 Ratings

Performance improvement plans

6.3
63%
50 Ratings
N/A
0 Ratings

Review status tracking

6.7
67%
57 Ratings
N/A
0 Ratings

Review reminders

7.0
70%
55 Ratings
N/A
0 Ratings

Multiple review frequency

5.9
59%
50 Ratings
N/A
0 Ratings

Succession Planning

6.0

Ascentis (discontinued)

60%

GoCo

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 4/4 features

Create succession plans/pools

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate ranking

6.4
64%
21 Ratings
N/A
0 Ratings

Candidate search

5.3
53%
27 Ratings
N/A
0 Ratings

Candidate development

6.0
60%
23 Ratings
N/A
0 Ratings

Recruiting / ATS

6.4

Ascentis (discontinued)

64%

GoCo

Feature Set Not Supported
N/A
Ascentis (discontinued) ranks higher in 7/7 features

Job Requisition Management

6.7
67%
85 Ratings
N/A
0 Ratings

Company Website Posting

6.5
65%
79 Ratings
N/A
0 Ratings

Publish to Social Media

6.5
65%
59 Ratings
N/A
0 Ratings

Job Search Site Posting

6.5
65%
71 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

6.5
65%
57 Ratings
N/A
0 Ratings

Applicant Tracking

6.4
64%
83 Ratings
N/A
0 Ratings

Notifications and Alerts

5.6
56%
69 Ratings
N/A
0 Ratings

Attribute Ratings

  • GoCo is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.6

Ascentis (discontinued)

76%
164 Ratings
8.0

GoCo

80%
2 Ratings

Likelihood to Renew

6.3

Ascentis (discontinued)

63%
12 Ratings

GoCo

N/A
0 Ratings

Usability

7.5

Ascentis (discontinued)

75%
44 Ratings

GoCo

N/A
0 Ratings

Availability

6.5

Ascentis (discontinued)

65%
7 Ratings

GoCo

N/A
0 Ratings

Performance

6.9

Ascentis (discontinued)

69%
5 Ratings

GoCo

N/A
0 Ratings

Support Rating

8.1

Ascentis (discontinued)

81%
252 Ratings
9.0

GoCo

90%
2 Ratings

In-Person Training

8.0

Ascentis (discontinued)

80%
1 Rating

GoCo

N/A
0 Ratings

Online Training

8.2

Ascentis (discontinued)

82%
4 Ratings

GoCo

N/A
0 Ratings

Implementation Rating

8.2

Ascentis (discontinued)

82%
8 Ratings

GoCo

N/A
0 Ratings

Product Scalability

6.4

Ascentis (discontinued)

64%
4 Ratings

GoCo

N/A
0 Ratings

Likelihood to Recommend

Ascentis (discontinued)

In working with Ascentis in payroll, the program makes my job so much easier. I am new to this position and the learning process has been so much easier with this product than those in the past. I appreciate the patience I am given when I call in for assistance as well.
Anonymous | TrustRadius Reviewer

GoCo

We have really enjoyed using GoCo for our HR needs. It has suited us well after we switched from Zenefits. Initially we did not have good support with the rep from One Digital who served as our GoCo broker partner. However, we have a new rep who has been very responsive and helpful when employees have had benefit questions or issues with coverage.
Matt Rychener | TrustRadius Reviewer

Pros

Ascentis (discontinued)

  • Easy to use software. I have had several new HR employees comment on how easy the system is to learn!
  • Problem Solving- Ascentis is always problem solving! When we were in the process of selecting a new payroll company, we needed unemployment claims management assistance for our locations, something Ascentis did not currently offer. The sales rep went out of his way to find a unemployment claims management company that would work with Ascentis and us. That company has helped us keep an 80% win rate for our claims!
  • User conference- Engage is an awesome way to learn more about the products Ascentis has available as well and meet up with the staff you work with every day!
Anonymous | TrustRadius Reviewer

GoCo

  • User interface
  • Implementation
  • Ease of use
Veronica Meyers | TrustRadius Reviewer

Cons

Ascentis (discontinued)

  • Updating the system so it is one platform and not two.
  • Create changes to the benefit enrollment process and upgrade the system so hire dates do not need to be changed to trigger benefits for status changes.
  • Focus updates on HR Admin, mobile application, ATS and transitioning to one platform. Larger areas of focus have been on the payroll portion of the system with a few updates to other areas.
  • When something is broken, quicker turn time on fixing the issue.
  • System needs updates to support AAP reporting.
Anonymous | TrustRadius Reviewer

GoCo

  • Handling exceptions for staff PTO requests for employees in their 90 day probationary period
  • Ease of managing different hourly work week exceptions
Matt Rychener | TrustRadius Reviewer

Pricing Details

Ascentis (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

GoCo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ascentis (discontinued)

Ascentis (discontinued) 6.3
Based on 12 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Usability

Ascentis (discontinued)

Ascentis (discontinued) 7.5
Based on 44 answers
I'd give it a 7.5. If the modules were easier to access and not so buried (or placed in left field to find), I would give it a higher rating. As I said, as the potential to be great if ACCESS to other modules was easier.
Anonymous | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Reliability and Availability

Ascentis (discontinued)

Ascentis (discontinued) 6.5
Based on 7 answers
They normally give you notice when an update will affect the use of the system. Otherwise, when we have an error , we send a message to the support team. Sometimes someone will get right back with you and sometimes it takes a while.
Anonymous | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Performance

Ascentis (discontinued)

Ascentis (discontinued) 6.9
Based on 5 answers
Yes, this pages do load pretty good but there are times when things are slow and I believe that's because they are sometimes trying to do updates.
Anonymous | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Support Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.1
Based on 252 answers
Support is attentive and quick to answer the call and get the answer for you. If they for any reason cannot answer right then, they are back to you within a day and always seem to have a sense of urgency. You truly get the impression that they are aiming to make you happy.
Anonymous | TrustRadius Reviewer

GoCo

GoCo 9.0
Based on 2 answers
GoCo has done a great job of being responsive to us in working through issues in the system.
Matt Rychener | TrustRadius Reviewer

In-Person Training

Ascentis (discontinued)

Ascentis (discontinued) 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Online Training

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 4 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Implementation Rating

Ascentis (discontinued)

Ascentis (discontinued) 8.2
Based on 8 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Alternatives Considered

Ascentis (discontinued)

Ascentis has far better customer service and the implementation experience was also better. The ability to do a lot of customization is also easier with Ascentis as it's smaller organization. The payroll has positive and negatives compared to ADP but the accuracy is the same in both. Ascentis just started their community site which doesn't have a lot of traffic but hopefully can become more like ADP's community site, which was extremely helpful to me as an administrator.
Anonymous | TrustRadius Reviewer

GoCo

GoCo is a little less expensive than other options and works pretty well overall
Veronica Meyers | TrustRadius Reviewer

Scalability

Ascentis (discontinued)

Ascentis (discontinued) 6.4
Based on 4 answers
Large acquisition would be very complicated, seems more appropriate for companies under 100
Christina Miyamoto, PHR® | TrustRadius Reviewer

GoCo

No score
No answers yet
No answers on this topic

Return on Investment

Ascentis (discontinued)

  • HR DPT. is much more effective, as we can assess any employee information no matter where we are, etc. This helps to provide information immediately when requested!
  • Employees have access to Ascentis, and therefore to their timecard, open enrollment, etc., from anywhere at any time!
  • Time, PTO requests, employee goals, and evaluations can be approved from anywhere at any time!
  • Recruiting can be accessed any where at any time, and this helps with hiring, internal communication, etc.
Anonymous | TrustRadius Reviewer

GoCo

  • Simplify payroll
  • Simplify New hire onboarding
  • Difficulty with new laws during covid
Veronica Meyers | TrustRadius Reviewer

Screenshots

Add comparison