Confluence vs Oracle Content Marketing (Compendium), legacy | TrustRadius

What users are saying about

Score 8 out of 10

Based on 1036 reviews and ratings

Score 8.1 out of 10

Based on 35 reviews and ratings

Feature Rating Comparison

Confluence

Oracle Content Marketing (Compendium), legacy

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Confluence

Oracle Content Marketing (Compendium), legacy

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

Oracle Content Marketing (Compendium), legacy

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Confluence

Oracle Content Marketing (Compendium), legacy

Ideation

Approval workflows

Content collaboration

Content calendar

Network for content licensing/production

Confluence

Oracle Content Marketing (Compendium), legacy

Content hub

Forms / Gated content

Embedded CTAs

Content distribution

Content promotion

Content automation

Confluence

Oracle Content Marketing (Compendium), legacy

Audience profiling and targeting

Closed-loop tracking and reporting

Content performance analytics

Campaign optimization dashboard

Competitive analytics

Pros

Collaboration. Confluence allows our entire organization to collaborate together. Instead of storing files and documents in folders, Confluence stores the files including versions, allows comments and context to be added, assigns permissions, and tracks workflows all in one place.
Organization. Confluence is great at keeping everything organized. Assuming you set up your structure properly, it is easy to find your place in Confluence. Furthermore, the search engine allows you to search the entire instance for information.
Notification. Confluence sends email notifications when you are referenced by someone else, assigned a duty, or any change is made to a page or group that you are subscribed to.

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Chris Snelling, CFA

Investments and Treasury Manager

TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees

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Permission levels are also nice so a random user cannot just post without a certain level of access.
I also like being able to update the code if necessary.
It's easy for users to access and write, and there's a nice workflow to review any content before it gets published.

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

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Cons

Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
Posting on Atlassian can also take more time than expected due to the plethora of options available.
Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.

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Alexandria Alvarez Gerbasi

Chief Administrative Officer

OVS Group LLCOil & Energy, 51-200 employees

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Templates are a good thing, but hard to set up and require a lot of work. (Other Oracle tools are more user-friendly when it comes to template design.)
While they did a good job updating the interface, I still believe more work can be done to make it more user-friendly.

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Verified User

Manager in Marketing

Marketing and Advertising Company, 1001-5000 employees

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Likelihood to Renew

Confluence 10.0

Based on 15 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

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Oracle Content Marketing (Compendium), legacy 8.0

Based on 1 answer

Easy to use, and supporting several permutations, the CM suite is an excellent solution for a mid to large size business. It's meant to be used by a team, and the functionality can work across websites and landing pages. There's also the high benefit of translation management, providing support for localized products.

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

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Usability

Confluence 8.5

Based on 9 answers

It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.

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Oracle Database Administrator

Bodybuilding.comRetail, 201-500 employees

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Oracle Content Marketing (Compendium), legacy 10.0

Based on 1 answer

It has never been down since we have used this software.

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

View all 1 answers on this topic

Performance

Confluence 9.8

Based on 4 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Confluence 8.5

Based on 41 answers

I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.

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Systems Engineer

Cold Spring Harbor LaboratoryResearch, 501-1000 employees

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Oracle Content Marketing (Compendium), legacy 10.0

Based on 2 answers

To be perfectly honest, every one of my concerns and problems has been handled by the support team in a very timely manner. If they could not fix my issue they assured me it be addressed in future updates.

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

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Implementation Rating

Confluence 9.0

Based on 2 answers

No answer on this topic is available.

Oracle Content Marketing (Compendium), legacy 6.0

Based on 2 answers

Don't forget about customer service once you have a closed the sale with a customer. Oracle seemed to not care about our needs/timeline after we gave them our Purchase Order

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

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Alternatives Considered

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.

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Systems Engineer

Synectics for Management Decisions, IncInformation Technology and Services, 51-200 employees

View all 82 answers on this topic

While OCM was a lot more money, they were able to prove to us that they are a much better solution to use and worth the extra cost. The reporting, capabilities along with the analytics that was easy to download was a big discussion factor for us.

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Verified User

Account Manager in Corporate

Computer & Network Security Company, 1001-5000 employees

View all 6 answers on this topic

Return on Investment

Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.

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Holly Wallace Nielsen

Sales Manager

Incorporate MassageHealth, Wellness and Fitness, 51-200 employees

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Everyone had their own plan and executed them without taking into consideration the impact of another ongoing project. Compendium has created communication between teams that were not communicating before.

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

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Screenshots

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See Both Oracle Content Marketing (Compendium), legacy Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

Confluence

Oracle Content Marketing (Compendium), legacy

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