89 Ratings
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Score 8.2 out of 100
73 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

Clarizen One

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Atlassian Jira Align (formerly AgileCraft)
7.8
Clarizen One
7.0
Task Management
Atlassian Jira Align (formerly AgileCraft)
8.9
Clarizen One
8.5
Resource Management
Atlassian Jira Align (formerly AgileCraft)
7.4
Clarizen One
7.4
Gantt Charts
Atlassian Jira Align (formerly AgileCraft)
6.8
Clarizen One
7.3
Scheduling
Atlassian Jira Align (formerly AgileCraft)
8.3
Clarizen One
6.3
Workflow Automation
Atlassian Jira Align (formerly AgileCraft)
8.6
Clarizen One
4.9
Team Collaboration
Atlassian Jira Align (formerly AgileCraft)
8.4
Clarizen One
6.6
Support for Agile Methodology
Atlassian Jira Align (formerly AgileCraft)
9.2
Clarizen One
6.9
Support for Waterfall Methodology
Atlassian Jira Align (formerly AgileCraft)
8.5
Clarizen One
8.1
Document Management
Atlassian Jira Align (formerly AgileCraft)
6.7
Clarizen One
5.7
Email integration
Atlassian Jira Align (formerly AgileCraft)
7.1
Clarizen One
7.5
Mobile Access
Atlassian Jira Align (formerly AgileCraft)
5.7
Clarizen One
6.9
Timesheet Tracking
Atlassian Jira Align (formerly AgileCraft)
6.8
Clarizen One
8.7
Change request and Case Management
Atlassian Jira Align (formerly AgileCraft)
8.0
Clarizen One
7.5
Budget and Expense Management
Atlassian Jira Align (formerly AgileCraft)
8.1
Clarizen One
5.9

Professional Services Automation

Atlassian Jira Align (formerly AgileCraft)
7.0
Clarizen One
4.6
Quotes/estimates
Atlassian Jira Align (formerly AgileCraft)
7.0
Clarizen One
Invoicing
Atlassian Jira Align (formerly AgileCraft)
6.5
Clarizen One
Project & financial reporting
Atlassian Jira Align (formerly AgileCraft)
7.3
Clarizen One
6.5
Integration with accounting software
Atlassian Jira Align (formerly AgileCraft)
7.1
Clarizen One
2.6

Pros

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Clarizen One

  • Highly customizable, can develop organization specific workflows, modules, etc.
  • Interface (in most instances) is easy to use. Timesheets, project details, and report modules are fairly easy to navigate and understand.
  • Good comms tools like discussions, group pages, automatic reminders and notifications.
Anonymous | TrustRadius Reviewer

Cons

Atlassian Jira Align (formerly AgileCraft)

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

Clarizen One

  • Export: I'm not wild about the export options. We created a custom project plan formatter to turn the ugly export in CSV to a customer facing color coded PDF. It's not super easy to give your customers something pretty to look at (although they do offer PPTs)
  • Gantt Charts: All I want in life is a nice little high level set of milestones to pop into a slide I'm showing to a steering committee. It's just not something the system does. I've just had to screen shot a hard to read gantt from the system or recreate in PPT or Visio. No fun
  • Speed: I am not sure what's going on here but Clarizen can be pretty slow to update small changes to project plans. It's rough when you have a laundry list of changes to make but the system is waiting
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 7.5
Based on 27 answers
I give my renewal of this product a 9. It's only because we never know what product may come out next and how other factors in our office political environment may cause impact upon this. If I always had my way, this is what we'd settle on as our de facto project management system.
Anonymous | TrustRadius Reviewer

Usability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 7.3
Based on 5 answers
It is easy to configure, intuitive. The customization process is in some ways better than Salesforce.com. It has a great UI. It does however depend on how it's implemented.

The design of it is generally fine, however the ability to data upload people from a spreadsheet is an obvious miss.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 6 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley | TrustRadius Reviewer

Performance

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 9.1
Based on 10 answers
Reports: Quick to Reasonable

Most Ancillary Pages: Quick to Reasonable
(By "ancillary" I mean lesser used/master data maintenance pages - e.g. People, Customers, Individual Tasks, Milestones, etc.)

Work Plan (with 100 sub items): Reasonable to Slow
Jason Beamer | TrustRadius Reviewer

Support Rating

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.8
Based on 14 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Prathamesh Muzumdar | TrustRadius Reviewer

Clarizen One

Clarizen One 8.0
Based on 12 answers
It's a good experience overall. Clarizen was useful when needed. It's mostly needed for advice on how to do more sophisticated actions or how to change something that was set up administratively. It's seldom used otherwise. The product consistently works, the documentation is acceptable, and the generally intuitive product is easy enough for most staff to pick up without much issue.
Mike Narumiya | TrustRadius Reviewer

In-Person Training

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
Anonymous | TrustRadius Reviewer

Online Training

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
Anonymous | TrustRadius Reviewer

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Clarizen One

Clarizen One 8.2
Based on 8 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft)

I would prefer to use Jira over ServiceNow or Rally. Not only am I most comfortable with Jira, but I think most teams are due to its historical use. Jira's workflow capabilities, although complex, really allow for a lot of customization that is sometimes needed for extremely technical products and product workflows. For our internal teams, Jira really allows for real-time communication and issue tracking, and again, although sometimes complex to build out, the dashboards that can be created to track projects, tasks, and issues you own or are watching, is definitely more advanced than any others that I have used outside of Jira.
Rebekah Ryan, PMP | TrustRadius Reviewer

Clarizen One

There were several others I reviewed that I can no longer remember but none of them compared to Clarizen when it came to flexibility. Many factors sold us on Clarizen but most importantly it was that Clarizen was capable of wrapping itself around our existing processes instead of us changing to to meet the software tool. With that said, we are now looking at changing some of our processes due to the fact that Clarizen is such a powerful tool!
Sean Woods, PMP | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align (formerly AgileCraft)

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Anonymous | TrustRadius Reviewer

Clarizen One

  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
Carlos Chang | TrustRadius Reviewer

Screenshots

Atlassian Jira Align (formerly AgileCraft)

Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. Per Year
Additional Pricing Details

Clarizen One

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen One Editions & Modules

Edition
Enterprise Edition$451
Unlimited Edition$601
  1. per user per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)
8.2
Clarizen One
8.9

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
7.5

Usability

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
7.3

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
8.2

Performance

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
9.1

Support Rating

Atlassian Jira Align (formerly AgileCraft)
7.8
Clarizen One
8.0

In-Person Training

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
8.2

Online Training

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
5.4

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)
Clarizen One
8.2

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