Likelihood to Recommend Working with many employees at the same time would be the perfect scenario to let us test all the potential that the Breezy HR platform has to offer, since its organizational capacity is large enough to be able to organize and coordinate the attendance and absence information of many workers without losing track of the job. Reviewing documents where data is needed about each employee's behavior, including their daily attendance hours, tracking of all the absences they have taken since starting at the company, and comments about their potential, which would be excellent for reporting during promotional seasons. The management of many employee lists through database services, which thanks to the platform's adaptation to cover external service software operations such as Microsoft Excel, means that it is possible to import employee databases when moving information from a storage platform.
Read full review SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
Read full review Pros Organization. It provided an incredible way to streamline applicants and their place in the process. With a strong search capability, you can find anyone no matter where they are in the process. And you can see if they've applied elsewhere in your company. User friendliness. Not everyone understands technology. Even more so when web programs are involved. I am well versed in programs like these, and did a lot of vetting before making our purchase, so training came easy. It also - to our happiness - came easily to people who've never seen these programs. Breezy was there to help with the issues we had understanding; however, we didn't need them much because the interface was just that easy. Options. They have third party integrations, and are willing to open to more. They want to make their program useful in more than one way. Breezy crew worked with us to link to our HRIS system. They also have a great many integrations that are relevant to any small business (we are not small, but this would be a great choice for a small company just starting out and seeking to understand what they need). Read full review Job Referrals - can easily refer others to a job posting and view the status Job Postings - can easily search for job openings and read job description and criteria Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is Read full review Cons Their calendar functionality is pretty clunky. For example, I am able to use the platform to easily propose times to multiple candidates, but it doesn't mark the option as unavailable once the candidate has booked the time. This has led me to be double-booked on multiple occasions. (We now just use a Calendly link). You're able to create a careers web page that automatically lists open jobs through Breezy, which is nice, but the customization is incredibly limited. While you can manage your whole hiring funnel from Breezy, it lacks the automation and other functions of some of the high dollar platforms. Breezy doesn't offer any templates or suggestions with how to build your funnel, so I can imagine that many customers miss out on functionality that could help streamline their workflow. I think they could really benefit from some 'getting started' suggestions and guides. Read full review Settings page can be difficult to navigate & find what you're looking for Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version. Read full review Likelihood to Renew It's no fuss and does what we need at a very reasonable price, so I can't imagine why I'd switch.
Read full review I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
Read full review Usability It's very difficult to navigate. Most systems have a job management side and a candidate management side. Breezy only has a candidate management side. It never pulls our jobs to Indeed. The user interface is so challenging to navigate. It will remove vital parts of the screen if you expand a menu. It freezes constantly. It's a great idea, but it has so many software bugs. There is something wrong with this platform and nobody wants to find the bugs.
Read full review I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
Read full review Reliability and Availability Rarely is there an issue and if the product is down, it typically is restored quickly.
Read full review Performance I have no complaints about performance. The system works virtually flawless.
Read full review Support Rating The customer support team is always very responsive, and they are genuinely interested in helping you solve your issue. If the issue is something they cannot solve or guide you through, they always send it to their tech team to fix from the back end. They are also very receptive when you send along ideas or suggestions.
Read full review Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
Read full review In-Person Training Quick and easy to learn.
Read full review Implementation Rating It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.
Read full review It really was a painless and easy process to switch to SmartRecruiters.
Read full review Alternatives Considered I liked that Breezy HR had an option to try it out before we committed. I also preferred the User interface of Breezy HR to other options we looked into. The pricing was very attractive as well. Plus it included more features than most competitors we demo-ed did
Read full review I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
Read full review Scalability No explanation really, just a great product.
Read full review Return on Investment Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires. Read full review In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting. Read full review ScreenShots SmartRecruiters Screenshots