What users are saying about
Top Rated
509 Ratings
22 Ratings
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Score 8.9 out of 100
Top Rated
509 Ratings
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Score 8 out of 100

Feature Set Ratings

    Human Resource Management

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.0

    Workday HCM

    80%
    Workday Human Capital Management ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    8.3
    83%
    69 Ratings

    Employment history

    N/A
    0 Ratings
    8.3
    83%
    77 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    8.1
    81%
    79 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    8.2
    82%
    76 Ratings

    Organizational charting

    N/A
    0 Ratings
    8.1
    81%
    74 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.8
    78%
    74 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    6.9
    69%
    49 Ratings

    Payroll Management

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.2

    Workday HCM

    82%
    Workday Human Capital Management ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.1
    81%
    58 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    8.4
    84%
    47 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.2
    82%
    9 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    8.0
    80%
    55 Ratings

    Direct deposit files

    N/A
    0 Ratings
    7.9
    79%
    59 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    8.3
    83%
    56 Ratings

    Reimbursement management

    N/A
    0 Ratings
    8.2
    82%
    34 Ratings

    Leave and Attendance Management

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.6

    Workday HCM

    86%
    Workday Human Capital Management ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    8.7
    87%
    62 Ratings

    Balance details

    N/A
    0 Ratings
    8.6
    86%
    62 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    8.4
    84%
    50 Ratings

    Employee Self Service

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    7.9

    Workday HCM

    79%
    Workday Human Capital Management ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.1
    81%
    71 Ratings

    Update personal information

    N/A
    0 Ratings
    8.5
    85%
    79 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.2
    72%
    61 Ratings

    Employee recognition

    N/A
    0 Ratings
    7.3
    73%
    47 Ratings

    View job history

    N/A
    0 Ratings
    8.3
    83%
    70 Ratings

    Asset Management

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    7.0

    Workday HCM

    70%
    Workday Human Capital Management ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.0
    70%
    20 Ratings

    HR Reporting

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    7.7

    Workday HCM

    77%
    Workday Human Capital Management ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    8.1
    81%
    63 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.7
    77%
    65 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    7.3
    73%
    55 Ratings

    Onboarding

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.2

    Workday HCM

    82%
    Workday Human Capital Management ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    8.4
    84%
    45 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    8.0
    80%
    44 Ratings

    Performance and Goals

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    7.9

    Workday HCM

    79%
    Workday Human Capital Management ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    8.1
    81%
    42 Ratings

    Individual goal setting

    N/A
    0 Ratings
    8.4
    84%
    51 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    7.3
    73%
    44 Ratings

    Performance tracking

    N/A
    0 Ratings
    7.8
    78%
    50 Ratings

    Performance Management

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.2

    Workday HCM

    82%
    Workday Human Capital Management ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    8.0
    80%
    52 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    8.0
    80%
    44 Ratings

    Review status tracking

    N/A
    0 Ratings
    8.4
    84%
    48 Ratings

    Review reminders

    N/A
    0 Ratings
    8.2
    82%
    48 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    8.6
    86%
    42 Ratings

    Succession Planning

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    7.6

    Workday HCM

    76%
    Workday Human Capital Management ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    7.9
    79%
    29 Ratings

    Candidate ranking

    N/A
    0 Ratings
    7.5
    75%
    29 Ratings

    Candidate search

    N/A
    0 Ratings
    7.7
    77%
    30 Ratings

    Candidate development

    N/A
    0 Ratings
    7.4
    74%
    29 Ratings

    Recruiting / ATS

    Calabrio Teleopti WFM

    Feature Set Not Supported
    N/A
    8.0

    Workday HCM

    80%
    Workday Human Capital Management ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.8
    78%
    35 Ratings

    Company Website Posting

    N/A
    0 Ratings
    8.2
    82%
    29 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    8.1
    81%
    30 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    7.4
    74%
    29 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.8
    78%
    30 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    8.3
    83%
    34 Ratings

    Attribute Ratings

    • Calabrio Teleopti WFM is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    9.0

    Calabrio Teleopti WFM

    90%
    10 Ratings
    8.0

    Workday HCM

    80%
    94 Ratings

    Likelihood to Renew

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    10.0

    Workday HCM

    100%
    17 Ratings

    Usability

    9.0

    Calabrio Teleopti WFM

    90%
    1 Rating
    8.0

    Workday HCM

    80%
    11 Ratings

    Availability

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    6.6

    Workday HCM

    66%
    16 Ratings

    Performance

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    7.3

    Workday HCM

    73%
    14 Ratings

    Support Rating

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    8.1

    Workday HCM

    81%
    42 Ratings

    In-Person Training

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    9.6

    Workday HCM

    96%
    6 Ratings

    Online Training

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    7.0

    Workday HCM

    70%
    7 Ratings

    Implementation Rating

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    8.0

    Workday HCM

    80%
    33 Ratings

    Configurability

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    7.5

    Workday HCM

    75%
    2 Ratings

    Ease of integration

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    8.2

    Workday HCM

    82%
    1 Rating

    Product Scalability

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    7.3

    Workday HCM

    73%
    1 Rating

    Vendor post-sale

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    7.0

    Workday HCM

    70%
    1 Rating

    Vendor pre-sale

    Calabrio Teleopti WFM

    N/A
    0 Ratings
    5.0

    Workday HCM

    50%
    1 Rating

    Likelihood to Recommend

    Calabrio

    Calabrio Teleopti WFM is widely used in our organization, and once we've gotten the hang of it, it's very simple to use. We can manage the entries to each employee's task lists, plan the turns that each teleworker will cover, and swap turns as needed. We can also automate the completion of scheduled management tasks and calculate how much time each employee spends at the company. This application, in general, ensures increased productivity on the call center platform.
    Read full review

    Workday

    Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
    Read full review

    Pros

    Calabrio

    • It has an excellent schedule, schedules are easily accessible and can be easily created.
    • Calabrio Teleopti WFM makes it possible to effectively request time off for employees in an organized way.
    • There are educational opportunities and this is positive for the company and our employees since the customer service area is great.
    Read full review

    Workday

    • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
    • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
    • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
    Read full review

    Cons

    Calabrio

    • Compliance monitoring through our Zeacom phone system has been a difficulty. For the years we've had it, we've still had challenges in getting that functionality to work as intended.
    • User interface is somewhat intuitive, but could use an update for more intuitive placement and features.
    • The companion app has some updates issues that could use addressing.
    Read full review

    Workday

    • The web interface is awful
    • Terrible, terrible, UI. No modern features like auto-save. I can't count the times I have lost work.
    • Their UX team (if it even exists) must be aliens, because I can't see how humans would have come up with the UI conventions they have.
    • Who creates a website application where you can't open stuff in multiple browser windows and tabs easily?
    Read full review

    Pricing Details

    Calabrio Teleopti WFM

    Starting Price

    Editions & Modules

    Calabrio Teleopti WFM editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Workday HCM

      Starting Price

      $100 per year per user

      Editions & Modules

      Workday HCM editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Calabrio

        No answers on this topic

        Workday

        It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
        Read full review

        Usability

        Calabrio

        It serves my needs perfectly, but it sometimes glitches where you press a link and it downloads the page instead of opens it.
        Read full review

        Workday

        Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
        Read full review

        Reliability and Availability

        Calabrio

        No answers on this topic

        Workday

        In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
        Read full review

        Performance

        Calabrio

        No answers on this topic

        Workday

        From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
        Read full review

        Support Rating

        Calabrio

        No answers on this topic

        Workday

        Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
        Read full review

        In-Person Training

        Calabrio

        No answers on this topic

        Workday

        Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult.
        • Training scenarios are not very real
        Read full review

        Online Training

        Calabrio

        No answers on this topic

        Workday

        I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
        Read full review

        Implementation Rating

        Calabrio

        No answers on this topic

        Workday

        It was implemented before my joining the company. At my last company, we used Workday professional services.

        Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

        Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
        Read full review

        Alternatives Considered

        Calabrio

        We selected Teleopti because we knew shift bids would be one of our top priorities and it came highly recommended in that space. We also were hoping for more advanced PTO management features but that is not a deal breaker for us thankfully. We had demos from all the major WFM software companies and Teleopti impressed us with its ability to seamlessly combine all features of WFM management into an easy to use package. The other companies had many of the same features or better, but their overall presentation just didn't impress.
        Read full review

        Workday

        Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
        Read full review

        Scalability

        Calabrio

        No answers on this topic

        Workday

        Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
        Read full review

        Return on Investment

        Calabrio

        • Teleopti has increased the efficiency of our department and made scheduling more consistent for employees.
        • Our team has been able to adjust staffing levels to address business levels instead of hiring more staff and just being overstaffed unnecessarily.
        Read full review

        Workday

        • Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
        • The user conferences have been helpful to network and learn more deepness in the modules and functionality.
        • Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
        Read full review

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