DEAR Systems, by Cin7 vs. QuickBooks Desktop Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DEAR Systems, by Cin7
Score 7.0 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
QuickBooks Desktop Enterprise
Score 8.1 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
$1,261
per year
Pricing
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Editions & Modules
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Gold
1,261
per year
Platinum
1,522
per year
Gold with Remote Access
1,785.60
per year
Platinum with Remote Access
2,083.20
per year
Diamond
3,060.34
per year
Diamond with Remote Access
3,600.36
per year
Offerings
Pricing Offerings
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual subscription and billing (equal to one month free).
More Pricing Information
Community Pulse
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Top Pros
Top Cons
Features
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Inventory Management
Comparison of Inventory Management features of Product A and Product B
DEAR Systems, by Cin7
7.3
1 Ratings
8% below category average
QuickBooks Desktop Enterprise
7.8
109 Ratings
3% above category average
Inventory tracking8.01 Ratings8.1105 Ratings
Automatic reordering6.01 Ratings7.656 Ratings
Serial number and batch tracking8.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics9.01 Ratings00 Ratings
Fulfillment5.01 Ratings00 Ratings
Backorder management2.01 Ratings00 Ratings
Returns management7.01 Ratings00 Ratings
Bill of materials management7.01 Ratings00 Ratings
Item kitting7.01 Ratings00 Ratings
Invoicing9.01 Ratings00 Ratings
Forecasting9.01 Ratings00 Ratings
Accounting integration10.01 Ratings00 Ratings
Location management00 Ratings8.469 Ratings
Manufacturing module00 Ratings7.154 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
8.2
113 Ratings
9% above category average
Pay calculation00 Ratings9.0109 Ratings
Benefit plan administration00 Ratings7.864 Ratings
Direct deposit files00 Ratings8.394 Ratings
Salary revision and increment management00 Ratings7.986 Ratings
Reimbursement management00 Ratings7.787 Ratings
Customization
Comparison of Customization features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
7.7
76 Ratings
0% above category average
API for custom integration00 Ratings8.159 Ratings
Plug-ins00 Ratings7.269 Ratings
Security
Comparison of Security features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
8.4
162 Ratings
3% above category average
Single sign-on capability00 Ratings8.5124 Ratings
Role-based user permissions00 Ratings8.3160 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
8.5
179 Ratings
9% above category average
Dashboards00 Ratings8.5153 Ratings
Standard reports00 Ratings8.9177 Ratings
Custom reports00 Ratings8.0172 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
8.4
183 Ratings
9% above category average
Accounts payable00 Ratings8.8176 Ratings
Accounts receivable00 Ratings8.9175 Ratings
Cash management00 Ratings8.5161 Ratings
Bank reconciliation00 Ratings9.3174 Ratings
Expense management00 Ratings8.4161 Ratings
Time tracking00 Ratings7.282 Ratings
Fixed asset management00 Ratings8.2119 Ratings
Multi-currency support00 Ratings8.760 Ratings
Multi-division support00 Ratings8.198 Ratings
Regulations compliance00 Ratings8.670 Ratings
Electronic tax filing00 Ratings8.391 Ratings
Self-service portal00 Ratings6.971 Ratings
Global Financial Support00 Ratings7.535 Ratings
Primary and Secondary Ledgers00 Ratings8.563 Ratings
Intercompany Accounting00 Ratings8.181 Ratings
Localizations00 Ratings8.148 Ratings
Journals and Reconciliations00 Ratings9.2132 Ratings
Enterprise Accounting00 Ratings8.891 Ratings
Configurable Accounting00 Ratings8.989 Ratings
Centralized Rules Framework00 Ratings8.655 Ratings
Standardized Processes00 Ratings9.0100 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
DEAR Systems, by Cin7
-
Ratings
QuickBooks Desktop Enterprise
8.5
135 Ratings
10% above category average
Pricing00 Ratings8.6100 Ratings
Order entry00 Ratings9.0106 Ratings
Credit card processing00 Ratings7.894 Ratings
Cost of goods sold00 Ratings8.7120 Ratings
Order Orchestration00 Ratings8.358 Ratings
End-to-end order visibility00 Ratings8.456 Ratings
Order exception Resolution00 Ratings8.743 Ratings
Best Alternatives
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Small Businesses
Webgility
Webgility
Score 10.0 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 9.2 out of 10
Medium-sized Companies
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 6.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Likelihood to Recommend
7.0
(4 ratings)
8.5
(194 ratings)
Likelihood to Renew
9.1
(1 ratings)
10.0
(17 ratings)
Usability
-
(0 ratings)
9.4
(11 ratings)
Availability
-
(0 ratings)
10.0
(4 ratings)
Performance
-
(0 ratings)
10.0
(3 ratings)
Support Rating
1.0
(1 ratings)
6.0
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(8 ratings)
Configurability
-
(0 ratings)
10.0
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
DEAR Systems, by Cin7QuickBooks Desktop Enterprise
Likelihood to Recommend
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
Read full review
Intuit
I've tried other accounting programs and have found none, including Quickbooks online, that even come close to the ease of use, speed of function, ease of reporting, ease of research, security and reliability of QuickBooks Desktop Enterprise. I've been using QuickBooks since the 1990s and though I'm always looking for and trying other options, I've found nothing better.
Read full review
Pros
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
Read full review
Intuit
  • Importing files from other software and downloading from the bank.
  • Memorized transactions save a lot of time and training.
  • The Pay Bills feature is super helpful and saves a lot of time as well.
  • Being able to now have 2 companies open at the same time is super helpful.
  • Being able to export the whole database to the CPA firm again saves a lot of time and phone calls.
  • The ability to establish classes and track expenses for projects is awesome.
Read full review
Cons
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Read full review
Intuit
  • I would like to see more ways to customize reports and have that process be more user friendly.
  • I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.
Read full review
Likelihood to Renew
Cin7
It does what it says on the tin.
Read full review
Intuit
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Read full review
Usability
Cin7
No answers on this topic
Intuit
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Read full review
Reliability and Availability
Cin7
No answers on this topic
Intuit
They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
Read full review
Performance
Cin7
No answers on this topic
Intuit
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review
Support Rating
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Read full review
Intuit
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Read full review
In-Person Training
Cin7
No answers on this topic
Intuit
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Read full review
Online Training
Cin7
No answers on this topic
Intuit
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Read full review
Implementation Rating
Cin7
No answers on this topic
Intuit
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Read full review
Alternatives Considered
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
Read full review
Intuit
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
Read full review
Scalability
Cin7
No answers on this topic
Intuit
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
Read full review
Return on Investment
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
Read full review
Intuit
  • Good value for the price. The initial setup was quick and easy.
  • When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
  • Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
Read full review
ScreenShots