What users are saying about
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Top Rated
426 Ratings
68 Ratings

Cisco Jabber

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Top Rated
426 Ratings
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Score 8.1 out of 100
68 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • WorkflowMax ranks higher in 1 feature set: Project Management

Project Management

6.5

Cisco Jabber

65%
9.2

WorkflowMax

92%
WorkflowMax ranks higher in 14/16 features

Task Management

7.3
73%
69 Ratings
9.3
93%
25 Ratings

Gantt Charts

5.7
57%
10 Ratings
9.0
90%
3 Ratings

Scheduling

7.0
70%
78 Ratings
9.3
93%
19 Ratings

Workflow Automation

6.0
60%
17 Ratings
9.3
93%
4 Ratings

Mobile Access

8.1
81%
119 Ratings
9.0
90%
21 Ratings

Search

7.3
73%
110 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
9.3
93%
6 Ratings

Team Collaboration

N/A
0 Ratings
9.3
93%
19 Ratings

Support for Agile Methodology

N/A
0 Ratings
8.7
87%
3 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
9.0
90%
3 Ratings

Document Management

N/A
0 Ratings
9.0
90%
19 Ratings

Email integration

N/A
0 Ratings
9.3
93%
4 Ratings

Timesheet Tracking

N/A
0 Ratings
9.7
97%
24 Ratings

Change request and Case Management

N/A
0 Ratings
9.0
90%
11 Ratings

Budget and Expense Management

N/A
0 Ratings
9.3
93%
18 Ratings

Communication

6.1

Cisco Jabber

61%

WorkflowMax

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Chat

8.6
86%
148 Ratings
N/A
0 Ratings

Notifications

8.3
83%
148 Ratings
N/A
0 Ratings

Discussions

7.6
76%
126 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%

WorkflowMax

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Versioning

7.5
75%
69 Ratings
N/A
0 Ratings

Video files

6.9
69%
101 Ratings
N/A
0 Ratings

Audio files

7.6
76%
106 Ratings
N/A
0 Ratings

Document collaboration

7.4
74%
87 Ratings
N/A
0 Ratings

Access control

6.9
69%
31 Ratings
N/A
0 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
N/A
0 Ratings

Professional Services Automation

Cisco Jabber

Feature Set Not Supported
N/A
9.4

WorkflowMax

94%
WorkflowMax ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
9.7
97%
23 Ratings

Invoicing

N/A
0 Ratings
9.3
93%
27 Ratings

Project & financial reporting

N/A
0 Ratings
9.7
97%
22 Ratings

Integration with accounting software

N/A
0 Ratings
9.0
90%
27 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 1 area: Support Rating
  • WorkflowMax is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Likelihood to Recommend

8.1

Cisco Jabber

81%
156 Ratings
8.7

WorkflowMax

87%
28 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
9.0

WorkflowMax

90%
1 Rating

Usability

9.0

Cisco Jabber

90%
8 Ratings
9.1

WorkflowMax

91%
2 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
7.0

WorkflowMax

70%
4 Ratings

Implementation Rating

Cisco Jabber

N/A
0 Ratings
9.1

WorkflowMax

91%
2 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

WorkflowMax

WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
Anonymous | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

WorkflowMax

  • You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
  • It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
  • It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.
Inés Prieto | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

WorkflowMax

  • Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
  • The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
  • No search function to find a specific job, you have to scroll through all jobs allocated to you.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

WorkflowMax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$20 per month

WorkflowMax Editions & Modules

Edition
Standard$201
Premium$701
  1. per month
Modules
Lead Manager Module$15/month
WorkflowMax Premium$50/month
  1. none
Additional Pricing Details

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

WorkflowMax

WorkflowMax 9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

WorkflowMax

WorkflowMax 9.1
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

WorkflowMax

WorkflowMax 7.0
Based on 4 answers
The support team are excellent. The only downside is that you can't phone them!
Mary Moore | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.1
Based on 2 answers
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

WorkflowMax

WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!
Caroline Laredo | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

WorkflowMax

  • Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
  • Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.
Janette Fairleigh | TrustRadius Reviewer

Screenshots

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