Cisco Jabber vs WorkflowMax

What users are saying about

Try Webex for Free

Score 8.1 out of 10

Based on 426 reviews and ratings

Try Webex for Free

Score 7.6 out of 10

Based on 68 reviews and ratings

Feature Set Ratings

WorkflowMax ranks higher in 1 feature set: Project Management

Project Management

6.5

Cisco Jabber

65%

9.2

WorkflowMax

92%

WorkflowMax ranks higher in 14/16 features

Task Management

7.3

73%

69 Ratings

9.3

93%

25 Ratings

Gantt Charts

5.7

57%

10 Ratings

9.0

90%

3 Ratings

Scheduling

7.0

70%

78 Ratings

9.3

93%

19 Ratings

Workflow Automation

6.0

60%

17 Ratings

9.3

93%

4 Ratings

Mobile Access

8.1

81%

119 Ratings

9.0

90%

21 Ratings

Search

7.3

73%

110 Ratings

N/A

0 Ratings

Visual planning tools

4.1

41%

17 Ratings

N/A

0 Ratings

Resource Management

N/A

0 Ratings

9.3

93%

6 Ratings

Team Collaboration

N/A

0 Ratings

9.3

93%

19 Ratings

Support for Agile Methodology

N/A

0 Ratings

8.7

87%

3 Ratings

Support for Waterfall Methodology

N/A

0 Ratings

9.0

90%

3 Ratings

Document Management

N/A

0 Ratings

9.0

90%

19 Ratings

Email integration

N/A

0 Ratings

9.3

93%

4 Ratings

Timesheet Tracking

N/A

0 Ratings

9.7

97%

24 Ratings

Change request and Case Management

N/A

0 Ratings

9.0

90%

11 Ratings

Budget and Expense Management

N/A

0 Ratings

9.3

93%

18 Ratings

Communication

6.1

Cisco Jabber

61%

WorkflowMax

Feature Set Not Supported

N/A

Cisco Jabber ranks higher in 8/8 features

Chat

8.6

86%

148 Ratings

N/A

0 Ratings

Notifications

8.3

83%

148 Ratings

N/A

0 Ratings

Discussions

7.6

76%

126 Ratings

N/A

0 Ratings

Surveys

5.0

50%

15 Ratings

N/A

0 Ratings

Internal knowledgebase

5.3

53%

20 Ratings

N/A

0 Ratings

Integrates with GoToMeeting

4.0

40%

12 Ratings

N/A

0 Ratings

Integrates with Gmail and Google Hangouts

2.0

20%

12 Ratings

N/A

0 Ratings

Integrates with Outlook

7.8

78%

58 Ratings

N/A

0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%

WorkflowMax

Feature Set Not Supported

N/A

Cisco Jabber ranks higher in 8/8 features

Versioning

7.5

75%

69 Ratings

N/A

0 Ratings

Video files

6.9

69%

101 Ratings

N/A

0 Ratings

Audio files

7.6

76%

106 Ratings

N/A

0 Ratings

Document collaboration

7.4

74%

87 Ratings

N/A

0 Ratings

Access control

6.9

69%

31 Ratings

N/A

0 Ratings

Advanced security features

6.8

68%

33 Ratings

N/A

0 Ratings

Integrates with Google Drive

5.0

50%

10 Ratings

N/A

0 Ratings

Device sync

5.7

57%

22 Ratings

N/A

0 Ratings

Professional Services Automation

Cisco Jabber

Feature Set Not Supported

N/A

9.4

WorkflowMax

94%

WorkflowMax ranks higher in 4/4 features

Quotes/estimates

N/A

0 Ratings

9.7

97%

23 Ratings

Invoicing

N/A

0 Ratings

9.3

93%

27 Ratings

Project & financial reporting

N/A

0 Ratings

9.7

97%

22 Ratings

Integration with accounting software

N/A

0 Ratings

9.0

90%

27 Ratings

Attribute Ratings

Cisco Jabber is rated higher in 1 area: Support Rating
WorkflowMax is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability

Cisco Jabber

81%

156 Ratings

8.7

WorkflowMax

87%

28 Ratings

Cisco Jabber

56%

6 Ratings

9.0

WorkflowMax

90%

1 Rating

Cisco Jabber

90%

8 Ratings

9.1

WorkflowMax

91%

2 Ratings

Cisco Jabber

79%

24 Ratings

7.0

WorkflowMax

70%

4 Ratings

Cisco Jabber

N/A

0 Ratings

9.1

WorkflowMax

91%

2 Ratings

Pros

Easy connection with internal and external colleagues via syncing with Outlook contacts.
Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

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Verified User

Analyst in Quality Assurance

Medical Device Company, 10,001+ employees

View all 156 answers on this topic

You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.

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Inés Prieto

R&D / Product Development Engineer - Quality

TE ConnectivityElectrical & Electronic Manufacturing, 10,001+ employees

View all 28 answers on this topic

Cons

Stability depends on internet connection more than it needs to
Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
Expensive pricing and pricing model for big organizations (per license)

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ozan guner

Senior IT Infrastructure Specialist

HiltiConstruction, 201-500 employees

View all 156 answers on this topic

Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
No search function to find a specific job, you have to scroll through all jobs allocated to you.

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Verified User

Director in Professional Services

Architecture & Planning Company, 11-50 employees

View all 28 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition

Jabber for Desktop	$50.00¹

Per License

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

$20 per month

WorkflowMax Editions & Modules

Edition

Standard	$20¹
Premium	$70¹

per month

Modules

Lead Manager Module	$15/month
WorkflowMax Premium	$50/month

none

Additional Pricing Details

—

Likelihood to Renew

Cisco Jabber 5.6

Based on 6 answers

I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.

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Siddharth Goyal

Software Engineer

Jaypee University of Information TechnologyComputer Software, 201-500 employees

View all 6 answers on this topic

WorkflowMax 9.0

Based on 1 answer

Because we can't imagine being without it!

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Lindsay Simpson

Office Co-ordinator

Isometric SolutionsInformation Technology and Services, 11-50 employees

View all 1 answers on this topic

Usability

Cisco Jabber 9.0

Based on 8 answers

There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically

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Kaitlin Tucker

Communications Coordinator

Chastain-Skillman,IncCivil Engineering, 51-200 employees

View all 8 answers on this topic

WorkflowMax 9.1

Based on 2 answers

It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas

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Verified User

Director in Customer Service

Design Company, 1-10 employees

View all 2 answers on this topic

Support Rating

Cisco Jabber 7.9

Based on 24 answers

Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.

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Debbie Johnson

Systems Administrator

Gentry LockeLaw Practice, 51-200 employees

View all 24 answers on this topic

WorkflowMax 7.0

Based on 4 answers

The support team are excellent. The only downside is that you can't phone them!

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Mary Moore

Chief Bookkeeper and Xero Setup Expert

accounts2uAccounting, 1-10 employees

View all 4 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

WorkflowMax 9.1

Based on 2 answers

Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?

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Mary Moore

Chief Bookkeeper and Xero Setup Expert

accounts2uAccounting, 1-10 employees

View all 2 answers on this topic

Alternatives Considered

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.

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Jian Groenewald

Service Support Analyst

NSC GlobalInformation Technology & Services, 501-1000 employees

View all 156 answers on this topic

WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!

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Caroline Laredo

Managing Director

4HGMedia Production, 1-10 employees

View all 28 answers on this topic

Return on Investment

Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.

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Eric Taylor

VoIP Network Administrator

Penn State UniversityHigher Education, 10,001+ employees

View all 156 answers on this topic

Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.

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Janette Fairleigh

CEO

Loan AssistantFinancial Services, 1-10 employees

View all 28 answers on this topic

Screenshots

—

See All (6) WorkflowMax Screenshots

Cisco Jabber

WorkflowMax

Cisco Jabber

WorkflowMax

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Resource Management

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Cisco Jabber

WorkflowMax

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Jabber

WorkflowMax

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Cisco Jabber

WorkflowMax

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Cisco Jabber

WorkflowMax

Cisco Jabber

WorkflowMax

Cisco Jabber

WorkflowMax

Cisco Jabber

WorkflowMax

Cisco Jabber

WorkflowMax

Likelihood to Recommend

Cisco Jabber

WorkflowMax

Pros

Cisco Jabber

WorkflowMax

Cons

Cisco Jabber

WorkflowMax

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Cisco Jabber Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?