What users are saying about
Cisco Jabber
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Top Rated
426 Ratings
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Based on 426 reviews and ratings
68 Ratings
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Based on 68 reviews and ratings
Feature Set Ratings
- WorkflowMax ranks higher in 1 feature set: Project Management
Project Management
6.5
Cisco Jabber
65%

9.2
WorkflowMax
92%
WorkflowMax ranks higher in 14/16 features
WorkflowMax ranks higher in 14/16 features
Task Management
7.3
73%
69 Ratings

9.3
93%
25 Ratings
Gantt Charts
5.7
57%
10 Ratings

9.0
90%
3 Ratings
Scheduling
7.0
70%
78 Ratings

9.3
93%
19 Ratings
Workflow Automation
6.0
60%
17 Ratings

9.3
93%
4 Ratings
Mobile Access
8.1
81%
119 Ratings

9.0
90%
21 Ratings
Search
7.3
73%
110 Ratings

N/A
0 Ratings
Visual planning tools
4.1
41%
17 Ratings

N/A
0 Ratings
Resource Management
N/A
0 Ratings

9.3
93%
6 Ratings
Team Collaboration
N/A
0 Ratings

9.3
93%
19 Ratings
Support for Agile Methodology
N/A
0 Ratings

8.7
87%
3 Ratings
Support for Waterfall Methodology
N/A
0 Ratings

9.0
90%
3 Ratings
Document Management
N/A
0 Ratings

9.0
90%
19 Ratings
Email integration
N/A
0 Ratings

9.3
93%
4 Ratings
Timesheet Tracking
N/A
0 Ratings

9.7
97%
24 Ratings
Change request and Case Management
N/A
0 Ratings

9.0
90%
11 Ratings
Budget and Expense Management
N/A
0 Ratings

9.3
93%
18 Ratings
Communication
6.1
Cisco Jabber
61%

WorkflowMax
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Chat
8.6
86%
148 Ratings

N/A
0 Ratings
Notifications
8.3
83%
148 Ratings

N/A
0 Ratings
Discussions
7.6
76%
126 Ratings

N/A
0 Ratings
Surveys
5.0
50%
15 Ratings

N/A
0 Ratings
Internal knowledgebase
5.3
53%
20 Ratings

N/A
0 Ratings
Integrates with GoToMeeting
4.0
40%
12 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
2.0
20%
12 Ratings

N/A
0 Ratings
Integrates with Outlook
7.8
78%
58 Ratings

N/A
0 Ratings
File Sharing & Management
6.7
Cisco Jabber
67%

WorkflowMax
Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features
Cisco Jabber ranks higher in 8/8 features
Versioning
7.5
75%
69 Ratings

N/A
0 Ratings
Video files
6.9
69%
101 Ratings

N/A
0 Ratings
Audio files
7.6
76%
106 Ratings

N/A
0 Ratings
Document collaboration
7.4
74%
87 Ratings

N/A
0 Ratings
Access control
6.9
69%
31 Ratings

N/A
0 Ratings
Advanced security features
6.8
68%
33 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.0
50%
10 Ratings

N/A
0 Ratings
Device sync
5.7
57%
22 Ratings

N/A
0 Ratings
Professional Services Automation
Cisco Jabber
Feature Set Not Supported
N/A

9.4
WorkflowMax
94%
WorkflowMax ranks higher in 4/4 features
WorkflowMax ranks higher in 4/4 features
Quotes/estimates
N/A
0 Ratings

9.7
97%
23 Ratings
Invoicing
N/A
0 Ratings

9.3
93%
27 Ratings
Project & financial reporting
N/A
0 Ratings

9.7
97%
22 Ratings
Integration with accounting software
N/A
0 Ratings

9.0
90%
27 Ratings
Attribute Ratings
- Cisco Jabber is rated higher in 1 area: Support Rating
- WorkflowMax is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
Likelihood to Recommend
8.1
Cisco Jabber
81%
156 Ratings

8.7
WorkflowMax
87%
28 Ratings
Likelihood to Renew
5.6
Cisco Jabber
56%
6 Ratings

9.0
WorkflowMax
90%
1 Rating
Usability
9.0
Cisco Jabber
90%
8 Ratings

9.1
WorkflowMax
91%
2 Ratings
Support Rating
7.9
Cisco Jabber
79%
24 Ratings

7.0
WorkflowMax
70%
4 Ratings
Implementation Rating
Cisco Jabber
N/A
0 Ratings

9.1
WorkflowMax
91%
2 Ratings
Likelihood to Recommend
Cisco Jabber
I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Structural Engineer
MaisonComputer Software, 1-10 employees
WorkflowMax
WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.

Verified User
Manager in Professional Services
Public Policy Company, 11-50 employeesPros
Cisco Jabber
- Easy connection with internal and external colleagues via syncing with Outlook contacts.
- Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
- Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.

Verified User
Analyst in Quality Assurance
Medical Device Company, 10,001+ employeesWorkflowMax
- You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
- It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
- It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.
R&D / Product Development Engineer - Quality
TE ConnectivityElectrical & Electronic Manufacturing, 10,001+ employees
Cons
Cisco Jabber
- Stability depends on internet connection more than it needs to
- Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
- Expensive pricing and pricing model for big organizations (per license)
Senior IT Infrastructure Specialist
HiltiConstruction, 201-500 employees
WorkflowMax
- Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
- The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
- No search function to find a specific job, you have to scroll through all jobs allocated to you.

Verified User
Director in Professional Services
Architecture & Planning Company, 11-50 employeesPricing Details
Cisco Jabber
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 Per License
Cisco Jabber Editions & Modules
Edition
Jabber for Desktop | $50.001 |
---|
- Per License
Additional Pricing Details
—WorkflowMax
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$20 per month
WorkflowMax Editions & Modules
Edition
Standard | $201 |
---|---|
Premium | $701 |
- per month
Modules
Lead Manager Module | $15/month |
---|---|
WorkflowMax Premium | $50/month |
- none
Additional Pricing Details
—Likelihood to Renew
Cisco Jabber
Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Software Engineer
Jaypee University of Information TechnologyComputer Software, 201-500 employees
WorkflowMax
WorkflowMax 9.0
Based on 1 answer
Because we can't imagine being without it!
Office Co-ordinator
Isometric SolutionsInformation Technology and Services, 11-50 employees
Usability
Cisco Jabber
Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Communications Coordinator
Chastain-Skillman,IncCivil Engineering, 51-200 employees
WorkflowMax
WorkflowMax 9.1
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas

Verified User
Director in Customer Service
Design Company, 1-10 employeesSupport Rating
Cisco Jabber
Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
WorkflowMax
WorkflowMax 7.0
Based on 4 answers
The support team are excellent. The only downside is that you can't phone them!
Chief Bookkeeper and Xero Setup Expert
accounts2uAccounting, 1-10 employees
Implementation Rating
Cisco Jabber
No score
No answers yet
No answers on this topic
WorkflowMax
WorkflowMax 9.1
Based on 2 answers
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Chief Bookkeeper and Xero Setup Expert
accounts2uAccounting, 1-10 employees
Alternatives Considered
Cisco Jabber
In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Service Support Analyst
NSC GlobalInformation Technology & Services, 501-1000 employees
WorkflowMax
WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!
Managing Director
4HGMedia Production, 1-10 employees
Return on Investment
Cisco Jabber
- Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
- More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
VoIP Network Administrator
Penn State UniversityHigher Education, 10,001+ employees
WorkflowMax
- Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
- Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.
CEO
Loan AssistantFinancial Services, 1-10 employees