What users are saying about
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Top Rated
1390 Ratings
10 Ratings
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Score 8.3 out of 100

GoToMeeting

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Top Rated
1390 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

GoToMeeting

We like the GoToMeeting software because it's simple to set up and schedule sessions, and it includes a variety of resources for presenting content, such as screen sharing, guest management, and additional contact option like speak. We also like the fact that we can access it from any smartphone. We are enthralled by the fact that we can GoToMeeting from our mobile devices, which is very useful for those of our colleagues who do not have access to a computer.
Rafeeq Ahmed (Ali) | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
GoToMeeting
7.9
High quality audio
Cisco Webex Desk Pro
GoToMeeting
8.4
High quality video
Cisco Webex Desk Pro
GoToMeeting
8.5
Low bandwidth requirements
Cisco Webex Desk Pro
GoToMeeting
7.1
Mobile support
Cisco Webex Desk Pro
GoToMeeting
7.7

Screen Sharing

Cisco Webex Desk Pro
GoToMeeting
8.4
Desktop sharing
Cisco Webex Desk Pro
GoToMeeting
8.8
Whiteboards
Cisco Webex Desk Pro
GoToMeeting
8.0

Online Meetings / Events

Cisco Webex Desk Pro
GoToMeeting
8.2
Calendar integration
Cisco Webex Desk Pro
GoToMeeting
8.5
Meeting initiation
Cisco Webex Desk Pro
GoToMeeting
8.5
Integrates with social media
Cisco Webex Desk Pro
GoToMeeting
7.4
Record meetings / events
Cisco Webex Desk Pro
GoToMeeting
8.4
Slideshows
Cisco Webex Desk Pro
GoToMeeting
8.3

Online Events Collaboration

Cisco Webex Desk Pro
GoToMeeting
8.3
Live chat
Cisco Webex Desk Pro
GoToMeeting
8.4
Audience polling
Cisco Webex Desk Pro
GoToMeeting
8.2
Q&A
Cisco Webex Desk Pro
GoToMeeting
8.1

Online Events Security

Cisco Webex Desk Pro
GoToMeeting
8.3
User authentication
Cisco Webex Desk Pro
GoToMeeting
8.3
Participant roles & permissions
Cisco Webex Desk Pro
GoToMeeting
8.3
Confidential attendee list
Cisco Webex Desk Pro
GoToMeeting
8.3

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

GoToMeeting

  • Provides a high degree of control to the presenter
  • Great quality video and audio during web conferencing and meeting
  • allows presenters to engage with a large number of attendees
  • provides great tools for audience engagement including chats and polls
  • makes sharing documents, presentations, and videos / images very easy
Aaron Goldstein | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

GoToMeeting

  • Just like any online video conferencing tool, you need to have stable internet connection
  • Consumes a lot of Internet Bandwidth
  • You Need to pay for Premium features, so companies that don't make much profit go for the free version of apps.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 7.7
Based on 34 answers
ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
Zack Parnell | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 8.7
Based on 28 answers
The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
Rusty Angell | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

GoToMeeting

GoToMeeting 8.4
Based on 101 answers
We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

GoToMeeting

GoToMeeting 10.0
Based on 3 answers
It just works, get into the software and start using.
Brian Sossamon | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

GoToMeeting

I prefer to use Zoom, as it seems to be more widely adopted by my industry. Matching up technologies is one of the first hurdles when trying to sell in a virtual environment. Also, Zoom seems to have more application integrations that can be added to its suite. We use an industry app for virtual conferences and trade shows that will only work on the Zoom platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

GoToMeeting

  • We have a had very little client churn and a big reason why is our ability to react quickly to client issues on demand.
  • Account management has been able to deliver on goals and expectations by having a reliable platform for training and troubleshooting functions
  • We've been able to outsource certain functions and communicate with contractors across the globe easily
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro Editions & Modules

Additional Pricing Details

GoToMeeting

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

GoToMeeting Editions & Modules

Edition
Professional$10.201
Business$13.602
EnterpriseCustom Pricing3
  1. Per Organizer / Per Month for 150 Participants [billed annually]
  2. Per Organizer / Per Month for 250 Participants [billed annually]
  3. 3,000 Participants
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts for annual commitments.

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
GoToMeeting
8.2

Likelihood to Renew

Cisco Webex Desk Pro
GoToMeeting
7.7

Usability

Cisco Webex Desk Pro
GoToMeeting
8.7

Support Rating

Cisco Webex Desk Pro
9.1
GoToMeeting
8.4

Online Training

Cisco Webex Desk Pro
GoToMeeting
7.3

Implementation Rating

Cisco Webex Desk Pro
GoToMeeting
10.0

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