What users are saying about
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Top Rated
1701 Ratings
Top Rated
83 Ratings
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Score 8.7 out of 100

GoTo Meeting

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Top Rated
1701 Ratings
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Score 7.9 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    7.8

    GoTo Meeting

    78%
    GoTo Meeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.2
    82%
    255 Ratings

    High quality video

    N/A
    0 Ratings
    8.2
    82%
    249 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.9
    69%
    229 Ratings

    Mobile support

    N/A
    0 Ratings
    7.8
    78%
    193 Ratings

    Screen Sharing

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.2

    GoTo Meeting

    82%
    GoTo Meeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.5
    85%
    251 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.9
    79%
    162 Ratings

    Online Meetings / Events

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.1

    GoTo Meeting

    81%
    GoTo Meeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.1
    81%
    224 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.4
    84%
    247 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.1
    71%
    114 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.4
    84%
    227 Ratings

    Slideshows

    N/A
    0 Ratings
    8.3
    83%
    193 Ratings

    Online Events Collaboration

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.1

    GoTo Meeting

    81%
    GoTo Meeting ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.3
    83%
    227 Ratings

    Audience polling

    N/A
    0 Ratings
    8.0
    80%
    150 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    174 Ratings

    Online Events Security

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.2

    GoTo Meeting

    82%
    GoTo Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.2
    82%
    208 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.2
    82%
    222 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.2
    82%
    180 Ratings

    Attribute Ratings

    • Cisco Webex Desk Pro is rated higher in 1 area: Likelihood to Recommend
    • GoTo Meeting is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    8.2

    Cisco Webex Desk Pro

    82%
    17 Ratings
    7.9

    GoTo Meeting

    79%
    289 Ratings

    Likelihood to Renew

    Cisco Webex Desk Pro

    N/A
    0 Ratings
    7.6

    GoTo Meeting

    76%
    34 Ratings

    Usability

    Cisco Webex Desk Pro

    N/A
    0 Ratings
    7.7

    GoTo Meeting

    77%
    28 Ratings

    Support Rating

    9.1

    Cisco Webex Desk Pro

    91%
    1 Rating
    9.2

    GoTo Meeting

    92%
    97 Ratings

    Online Training

    Cisco Webex Desk Pro

    N/A
    0 Ratings
    7.3

    GoTo Meeting

    73%
    3 Ratings

    Implementation Rating

    Cisco Webex Desk Pro

    N/A
    0 Ratings
    10.0

    GoTo Meeting

    100%
    3 Ratings

    Likelihood to Recommend

    Cisco

    The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
    Read full review

    GoTo (formerly LogMeIn)

    This GoTo Meeting app tremendously helps my organizational work like online meeting arrangements. First I used some different apps to arrange an online meeting, interview sessions, online classes, and other works like that, once I knew about GoTo Meetings then using this for years. My team usually arranges all the things like meeting scheduling, voting on matters, etc with GoTo Meeting and it allows us to invite more participants than other meeting apps and also allows a kind of unlimited time meeting facility which helps us to run meetings as much time as we want. We have several teams like HR, and Program planning they use GoTo Meeting as an official meeting app to run the important meeting.
    Read full review

    Pros

    Cisco

    • It charges my laptop while being an amazing secondary monitor.
    • Optimizes the video and audio with superior sound and microphones.
    • A very nice compact digital whiteboard.
    • Hooks in with Webex meetings and Teams in such a seamless way.
    • Handles calling like a desk phone and is natural to use.
    • Looks so beautiful and is such a great addition to your desk.
    Read full review

    GoTo (formerly LogMeIn)

    • Goto Meeting I can carry out conference calls, video conferences and conferences from mobile devices, I really like the option of recording meetings so that I can later show them to colleagues who could not attend at the time, it is a very fast, secure, flexible and intuitive platform very easy to use and very helpful.
    Read full review

    Cons

    Cisco

    • Noise cancellation should be default, not an option.
    • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
    • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.
    Read full review

    GoTo (formerly LogMeIn)

    • Mobile app is a little slow.
    • The software of the app has to be downloaded before someone can join a meeting. This makes it a bit time-consuming for new users.
    • 100 maximum participants during the trial period. This doesn't allow you to get a full picture of the software's capabilities before subscribing.
    Read full review

    Pricing Details

    Cisco Webex Desk Pro

    Starting Price

    $5,495 one-time fee **discounts available

    Editions & Modules

    Cisco Webex Desk Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      GoTo Meeting

      Starting Price

      $12 per month

      Editions & Modules

      GoTo Meeting editions and modules pricing
      EditionModules
      Professional$12.001
      Business$16.002
      EnterpriseCustom Pricing3

      Footnotes

      1. Per Organizer / Per Month for 150 Participants [billed annually]
      2. Per Organizer / Per Month for 250 Participants [billed annually]
      3. 3,000 Participants

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing available by monthly or annual subscription, with discounts for annual commitments.

      Likelihood to Renew

      Cisco

      No answers on this topic

      GoTo (formerly LogMeIn)

      ITI has not found an alternative software that can compete with the offerings of GTM. Our diverse needs (webinars, client meetings, internal training) cannot be met by any competitors at this time for our current cost. GTM is simple to use and has allowed ITI to really set ourselves apart from our competition.
      Read full review

      Usability

      Cisco

      No answers on this topic

      GoTo (formerly LogMeIn)

      The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
      Read full review

      Support Rating

      Cisco

      I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
      Read full review

      GoTo (formerly LogMeIn)

      We have actually had fairly limited experience with customer support, which is a good thing since we have not really required it. The product is very stable and it is quite rare for significant challenges to arise. Also, the general ease of navigation of the product and the integration into calendars really eliminates the need for deep customer service
      Read full review

      Implementation Rating

      Cisco

      No answers on this topic

      GoTo (formerly LogMeIn)

      It just works, get into the software and start using.
      Read full review

      Alternatives Considered

      Cisco

      Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All in all Cisco Webex Pro was better than Zoom Events but way costlier.
      Read full review

      GoTo (formerly LogMeIn)

      I really like GoTo Meeting because it is a wonderful tool that provides me with a quality service, with innumerable features which are extremely flexible and adapt to my needs and are very wonderful, nothing is missing to add to this program. I really like that It gives me collaboration options and the ease of starting and attending online meetings immediately and securely, it allows me to share screen face-to-face with an immersed video.
      Read full review

      Return on Investment

      Cisco

      • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
      • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
      Read full review

      GoTo (formerly LogMeIn)

      • GoTo Meeting has given us complete ROI towards our costing in the very first year.
      • We have saved a lot comparatively using WebEx meetings and other tools like OCR for docs sharing.
      • GoTo Meeting has proved efficient so far, our meeting is centralized and the investment is also clubbed.
      Read full review

      Screenshots

      Add comparison