Top Rated
83 Ratings
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Score 8.7 out of 100
30 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    7.5

    TeamViewer Meeting

    75%
    TeamViewer Meeting ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    High quality video

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Screen Sharing

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.5

    TeamViewer Meeting

    85%
    TeamViewer Meeting ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Whiteboards

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Online Meetings / Events

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Integrates with social media

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Slideshows

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Online Events Collaboration

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    7.0

    TeamViewer Meeting

    70%
    TeamViewer Meeting ranks higher in 2/2 features

    Live chat

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Audience polling

    N/A
    0 Ratings
    6.0
    60%
    2 Ratings

    Online Events Security

    Cisco Webex Desk Pro

    Feature Set Not Supported
    N/A
    8.0

    TeamViewer Meeting

    80%
    TeamViewer Meeting ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Cisco Webex Desk Pro is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.2

    Cisco Webex Desk Pro

    82%
    17 Ratings
    8.0

    TeamViewer Meeting

    80%
    11 Ratings

    Support Rating

    9.1

    Cisco Webex Desk Pro

    91%
    1 Rating
    9.0

    TeamViewer Meeting

    90%
    2 Ratings

    Likelihood to Recommend

    Cisco

    The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
    Read full review

    TeamViewer

    Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
    Read full review

    Pros

    Cisco

    • It charges my laptop while being an amazing secondary monitor.
    • Optimizes the video and audio with superior sound and microphones.
    • A very nice compact digital whiteboard.
    • Hooks in with Webex meetings and Teams in such a seamless way.
    • Handles calling like a desk phone and is natural to use.
    • Looks so beautiful and is such a great addition to your desk.
    Read full review

    TeamViewer

    • Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
    • Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
    • Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
    • Can support up to 300 participants.
    • Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
    • Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
    • A secured connection so there are no issues sending sensitive documents etc.
    • The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
    Read full review

    Cons

    Cisco

    • Noise cancellation should be default, not an option.
    • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
    • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.
    Read full review

    TeamViewer

    • I tried adding new people to the meeting and if they are not already part of my contact list, I could not search for them easily during the meeting. There were no error messages when searching for non-existing users in my contact list. I expected a message stating that no contacts were found.
    Read full review

    Pricing Details

    Cisco Webex Desk Pro

    Starting Price

    $5,495 one-time fee **discounts available

    Editions & Modules

    Cisco Webex Desk Pro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      TeamViewer Meeting

      Starting Price

      Editions & Modules

      TeamViewer Meeting editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        Cisco

        I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
        Read full review

        TeamViewer

        The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me. I think the technical service is efficient.
        Read full review

        Alternatives Considered

        Cisco

        Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All in all Cisco Webex Pro was better than Zoom Events but way costlier.
        Read full review

        TeamViewer

        Previously, our sister company [didn't] want to invest [in] meeting software, so we were only using free version software, which has limits, like meeting time limit, file sharing limit, and [the] audio and video [were] not clear [as] it depended upon internet connectivity. [However,] when we changed to TeamViewer Meeting, we have seen immense change in the above features.
        Read full review

        Return on Investment

        Cisco

        • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
        • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
        Read full review

        TeamViewer

        • Using the Blizz app for my growing business, I’ve saved lots of money just from not having to spend on gas to meet in person or spend on getting other more expensive apps.
        • Eventually, as my business grows (partially also thanks to Blizz), I’ll have to upgrade the app, but the upgrade doesn’t concern me, as I’ll still be saving more money than I was before having Blizz.
        • Since communication is made easy with this app, it also saves me time - time that can now be spent investing in my business.
        Read full review

        Screenshots

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