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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GiveSmart by Momentive

    Score7.5 out of 10
    N/AGiveSmart is a fundraising, event, and donor management platform. GiveSmart helps organizations to connect more with donors through engaging auctions, events, and digital campaigns.

    $2,395

    per year

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    GiveSmart by MomentiveJotform
    Editions & Modules
    No answers on this topic
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    GiveSmart by MomentiveJotform
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GiveSmart by MomentiveJotform
    Considered Both Products
    Momentive Software
    Chose GiveSmart by Momentive
    More robust, more visually appealing, more user-friendly; it has more options for visual design, live and silent auctions, etc.
    Incentivized
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    84%
    Would buy again
    67 Answers
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    63 Answers
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    66 Answers
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    85%
    Lived up to sales and marketing promises
    50 Answers
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    57 Answers
    96%
    Implementation went as expected
    136 Answers
    Features
    GiveSmart by MomentiveJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    1% below category average
    Survey templates00 Ratings9.0140 Ratings
    Themes00 Ratings7.7148 Ratings
    Custom logo/branding00 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey00 Ratings9.7126 Ratings
    Question design help00 Ratings9.6124 Ratings
    Multiple question types00 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility00 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking00 Ratings8.4145 Ratings
    Data export00 Ratings9.1147 Ratings
    Standard reports00 Ratings8.2133 Ratings
    Custom reports00 Ratings8.6125 Ratings
    Analytics00 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls00 Ratings9.4123 Ratings
    Compliance00 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of GiveSmart by Momentive and Jotform
    Feature
    GiveSmart by Momentive
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing00 Ratings7.575 Ratings
    Respondent restrictions00 Ratings9.496 Ratings
    Best Alternatives
    GiveSmart by MomentiveJotform
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Bonterra OneCause
    Score8.6 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GiveSmart by MomentiveJotform
    Likelihood to Recommend
    8.2
    (168 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    7.3
    (7 ratings)
    9.4
    (7 ratings)
    Usability
    7.9
    (167 ratings)
    8.6
    (131 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (166 ratings)
    7.4
    (81 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.4
    (5 ratings)
    8.9
    (3 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GiveSmart by MomentiveJotform
    Likelihood to Recommend
    Momentive Software
    GiveSmart changed the game for us in registration and bidding for our annual fundraising gala. We had tried several different software options and GiveSmart is far and away the best. It's AWESOME for our silent auction in particular, easy to upload items and helpful minimum bid and bid increment suggestions.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Momentive Software
    • GiveSmart is a very easy-to-use platform that provides robust instruction on use but is so user-friendly that the instructions are mostly not necessary. I find it easy to update, change, and create all aspects of our page. For example, I first used GiveSmart without any instruction from a manager. She instructed me to look around and see what was going on. I was able to navigate the site effectively, and only found a few pieces for which I needed more instruction.
    • GiveSmart offers a well-made item section. Our gala has a silent auction made up of more than 170 items, and GiveSmart makes it easy to upload those items in bulk or add them individually. It offers every field I would want to have for an item and provides a comprehensive and adjustable front-facing-view for donors that is easy to manipulate.
    • GiveSmart's main page creator is easy to navigate and create the site you want. They provide helpful details like sizing for images and the ability to create buttons and links and different sections as our needs dictate. It's easy to adjust the colors and design to reflect our branding.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Momentive Software
    • Lack of customization options when building each page. The website winds up not looking all that professional.
    • The reporting functionality is not very helpful at all. This is a main area of improvement we've asked for.
    • Better customization of emails and texts through GiveSmart. Right now, they are limited, and you can't make them look very nice.
    • The process of logging back into your account as a ticket purchaser or donor is very confusing. Most guests don't even know they can log in to access their tickets, make another donation, etc.
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Momentive Software
    For us, we have a very dissatisfying donor database solution right now, but we have built the hacks we need in order to manually integrate data we pull out of GiveSmart with the system. None of us are trying to reinvent that particular wheel, so for now, until the organization decides to upgrade the useless database we've been saddled with, we are satisfied to maintain our GiveSmart subscription. Might this change if we acquire a more sophisticated donor solution? Maybe. But we will also be looking for options that will integrate smoothly with GiveSmart. What we like about GiveSmart, we really like. GiveSmart is great at what it does really well, namely event management. Yes, they need to address the inflexibility issues that make customization and some report features particularly frustrating, but for our organization the benefits are outweighing the drawbacks at this time. Their customer service is top-notch, and they have done an admirable job of creating an extensive Help section and responsive Support department that can assist with how-to's for various tasks within the system
    Incentivized
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Momentive Software
    For the most part, GiveSmart serves our organization's needs for creating fundraising forms. It is especially useful for our peer-to-peer fundraising and event planning and registration efforts. The dashboard is relatively intuitive, and there have been improvements in creating forms and managing campaigns since shifting from Mobile Cause to GiveSmart Fundraise.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Reliability and Availability
    Momentive Software
    We never experienced any issues with outages, the system being down, etc. It's extremely reliable. That's very important when you're dealing with financial and personal information! We want to make it easy for people to give, and it's great that we've never had to worry about service issues making that more challenging/
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Performance
    Momentive Software
    We haven't had any issue regarding performance or reliability with GiveSmart. We don't integrate it with any other software so that issue isn't relevant. The pages load quickly and reports are completed almost as soon as you hit the "run" button. Overall, the system works as designed and is pretty quick when people use it.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Support Rating
    Momentive Software
    We contacted support for clarification on distributions and reporting, and we continued to get escalated. However, we never had our questions answered or resolved, which was a bummer. Other members have contacted support for other reasons and received the help they needed.
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Online Training
    Momentive Software
    GiveSmart provides great training videos on their system. Not everything is covered with their videos but their support staff are very friendly and knowledgeable. I would have given them a ten but not everything is covered in their videos and sometimes you have to find the right word to search for in able to find the right training video.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Implementation Rating
    Momentive Software
    We just made the change using the band-aid approach. In other words, we just went for it and taught the users how to do it at our first event and went from there. 90-95% of people haven't used a mobile bidding software so most everyone was on the same stage of knowledge so implementing it was easy as people didn't have to re-learn anything.
    Incentivized
    Read full review
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Momentive Software
    I have been a guest at other non-profit events that utilized similar software, and I feel that the GiveSmart platform seems more user-friendly. I cannot speak to the efficiency on the administrative side because I have solely used GiveSmart, but I don't find GiveSmart lacking in any particular areas for our needs.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Scalability
    Momentive Software
    We are a small, independent, private, nonprofit school. GiveSmart is very flexible and works extremely well for us. But I could also see it being equally efficient for larger school systems, large or small nonprofit organizations, etc. I never feel like the product is too "big" for us to use.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Return on Investment
    Momentive Software
    • We have not used the database to its full extent, so I do not have specific examples as we have not used the donor insights very much
    • I appreciate that the events information is now transferring to the donor database so those contributions and people are being included in the master database.
    • Certainly much more efficient for a one-staff person organization as all of the information is in one place!
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    GiveSmart by Momentive Screenshots

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    Jotform Screenshots

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