GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as…
$0
for 3 agents and unlimited endpoints
LogMeIn Pro by GoTo
Score 8.3 out of 10
N/A
N/A
$30
per month
Pricing
GoTo Resolve
LogMeIn Pro by GoTo
Editions & Modules
GoTo Resolve Free
$0
for 3 agents and unlimited endpoints
GoTo Resolve MDM
$2.75
per month per endpoint
GoTo Resolve Remote Support
$40
per month per user
GoTo Resolve Basic
$55
per month for 1 agent and 25 endpoints
GoTo Resolve Standard
$190
per month for 3 agents and 100 endpoints
Individuals
$30.00
per month
Power Users
$70.00
per month
Small Businesses
$129.00
per month
Offerings
Pricing Offerings
GoTo Resolve
LogMeIn Pro by GoTo
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Prices are listed per month and billed annually.
Month to month contracts are also available
MDM is available as a standalone or as an add-on.
Additional endpoints and agents and save up to 20%
security wise the LogMeIn and Goto Resolve is better than any other remote session tools in corporate company. The interface is simpler and easier to user. the sessions don't end automatically due to which the time is saved. the browser interface of LogMeIn tool doesn't have …
GoTo Resolve does great when stacked up against similar software. One of the key aspects its how user friendly it is. I also like the fact that the agent has a small digital footprint and doesnt hogg up customer resources. One other thing that is important, is how transparent …
GoTo Resolve was priced better than LogMeIn for my organization and has the additional service ticket functionality. Compared to creating power automate workflows in Microsoft 365 with forms and excel, GoTo Resolve offers out-of-the-box functionality with better transparency …
I like GoToAssist for customer support/training/troubleshooting - it is quick to connect / disconnect. It is easy for customers and they appreciate the security of knowing that there is no outside access after we disconnect - win/win.
LogMeIn Pro by GoTo
Verified User
Engineer
Chose LogMeIn Pro by GoTo
There are no security layers in the AnyDesk platform, anyone can use it without authentication and with the session ID, and therefore it is not safe to use, LogMeIn Pro is much more secure and is better for corporate use. With proper user authentication and LAN-based access, …
LogMeIn Pro, unlike their other competitors, has the fastest connection to a remote desktop connection and the bandwidth is always reliable (the connections have not dropped for the most part) which gives us the ability to complete tasks on time or ahead of time. Moreover, …