What users are saying about
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Top Rated
2634 Ratings
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Top Rated
653 Ratings

HubSpot CRM

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Top Rated
2634 Ratings
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Score 8.4 out of 100

Quickbase

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Top Rated
653 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Sales Force Automation

    8.2

    HubSpot CRM

    82%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 9/9 features

    Customer data management / contact management

    8.9
    89%
    827 Ratings
    N/A
    0 Ratings

    Workflow management

    8.4
    84%
    804 Ratings
    N/A
    0 Ratings

    Territory management

    7.4
    74%
    184 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.4
    84%
    775 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.6
    86%
    823 Ratings
    N/A
    0 Ratings

    Contract management

    7.9
    79%
    185 Ratings
    N/A
    0 Ratings

    Quote & order management

    7.9
    79%
    532 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.7
    87%
    800 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    7.4
    74%
    186 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.9

    HubSpot CRM

    79%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Case management

    8.1
    81%
    511 Ratings
    N/A
    0 Ratings

    Call center management

    7.8
    78%
    450 Ratings
    N/A
    0 Ratings

    Help desk management

    7.7
    77%
    474 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.7

    HubSpot CRM

    87%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Lead management

    8.7
    87%
    715 Ratings
    N/A
    0 Ratings

    Email marketing

    8.7
    87%
    711 Ratings
    N/A
    0 Ratings

    CRM Project Management

    8.0

    HubSpot CRM

    80%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Task management

    8.4
    84%
    744 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.4
    74%
    365 Ratings
    N/A
    0 Ratings

    Reporting

    8.2
    82%
    696 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.2

    HubSpot CRM

    82%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Forecasting

    7.8
    78%
    595 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.5
    85%
    719 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.3
    83%
    703 Ratings
    N/A
    0 Ratings

    Customization

    7.9

    HubSpot CRM

    79%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 4/4 features

    Custom fields

    8.6
    86%
    724 Ratings
    N/A
    0 Ratings

    Custom objects

    8.5
    85%
    615 Ratings
    N/A
    0 Ratings

    Scripting environment

    6.3
    63%
    133 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.3
    83%
    496 Ratings
    N/A
    0 Ratings

    Security

    8.7

    HubSpot CRM

    87%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Single sign-on capability

    8.7
    87%
    617 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.7
    87%
    662 Ratings
    N/A
    0 Ratings

    Social CRM

    8.0

    HubSpot CRM

    80%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Social data

    8.0
    80%
    486 Ratings
    N/A
    0 Ratings

    Social engagement

    8.1
    81%
    482 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.3

    HubSpot CRM

    83%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Marketing automation

    8.6
    86%
    539 Ratings
    N/A
    0 Ratings

    Compensation management

    8.0
    80%
    336 Ratings
    N/A
    0 Ratings

    Platform

    7.6

    HubSpot CRM

    76%

    Quickbase

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 1/1 features

    Mobile access

    7.6
    76%
    627 Ratings
    N/A
    0 Ratings

    Low-Code Development

    HubSpot CRM

    Feature Set Not Supported
    N/A
    8.2

    Quickbase

    82%
    Quickbase ranks higher in 6/6 features

    Visual Modeling

    N/A
    0 Ratings
    7.7
    77%
    102 Ratings

    Drag-and-drop Interfaces

    N/A
    0 Ratings
    7.4
    74%
    97 Ratings

    Platform Security

    N/A
    0 Ratings
    9.1
    91%
    106 Ratings

    Platform User Management

    N/A
    0 Ratings
    8.3
    83%
    113 Ratings

    Reusability

    N/A
    0 Ratings
    8.3
    83%
    113 Ratings

    Platform Scalability

    N/A
    0 Ratings
    8.7
    87%
    107 Ratings

    Attribute Ratings

    • HubSpot CRM is rated higher in 2 areas: Usability, Implementation Rating
    • Quickbase is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.7

    HubSpot CRM

    87%
    875 Ratings
    9.1

    Quickbase

    91%
    417 Ratings

    Likelihood to Renew

    8.8

    HubSpot CRM

    88%
    10 Ratings
    9.9

    Quickbase

    99%
    41 Ratings

    Usability

    8.8

    HubSpot CRM

    88%
    776 Ratings
    7.8

    Quickbase

    78%
    32 Ratings

    Availability

    HubSpot CRM

    N/A
    0 Ratings
    8.8

    Quickbase

    88%
    24 Ratings

    Performance

    HubSpot CRM

    N/A
    0 Ratings
    8.4

    Quickbase

    84%
    22 Ratings

    Support Rating

    8.3

    HubSpot CRM

    83%
    21 Ratings
    9.9

    Quickbase

    99%
    57 Ratings

    In-Person Training

    HubSpot CRM

    N/A
    0 Ratings
    9.1

    Quickbase

    91%
    3 Ratings

    Online Training

    HubSpot CRM

    N/A
    0 Ratings
    9.1

    Quickbase

    91%
    4 Ratings

    Implementation Rating

    9.1

    HubSpot CRM

    91%
    10 Ratings
    8.5

    Quickbase

    85%
    37 Ratings

    Configurability

    HubSpot CRM

    N/A
    0 Ratings
    8.3

    Quickbase

    83%
    10 Ratings

    Ease of integration

    HubSpot CRM

    N/A
    0 Ratings
    8.2

    Quickbase

    82%
    9 Ratings

    Product Scalability

    HubSpot CRM

    N/A
    0 Ratings
    8.5

    Quickbase

    85%
    13 Ratings

    Vendor post-sale

    HubSpot CRM

    N/A
    0 Ratings
    8.2

    Quickbase

    82%
    10 Ratings

    Vendor pre-sale

    HubSpot CRM

    N/A
    0 Ratings
    8.2

    Quickbase

    82%
    10 Ratings

    Likelihood to Recommend

    HubSpot

    HubSpot CRM is great for automating and tracking sales. The ability to create new pipelines and deals means frequency plans can easily be maintained, and you can maintain relationships with clients instead of neglecting them when not tracked properly in other sales CRMs.
    Read full review

    Quickbase

    I think it's less appropriate whenever somebody is not in Quickbase, it makes things a little bit more difficult. You can get around it depending on what it is that you're trying to do for them. But when you have like our group who uses Quickbase on a daily basis to be able to get that kind of view Versus the other side on what you're doing.It's just a little bit more difficult. It's always best to have everybody that you want in there. And so that's the downside is getting is the outsiders in.
    Read full review

    Pros

    HubSpot

    • The sales funnel is one of my favorites in the entire industry.
    • Their task managing system truly helps Account Executives be on top of every lead and opportunity without dropping the ball.
    • The data tracking for KPI truly helps our team set goals and improve weekly.
    • The e-mail sequences are top tier as well.
    Read full review

    Quickbase

    • Create reports on the fly to know what's happening in the company.
    • Build dashboards for users in different roles so they can focus on their specific tasks.
    • Mobile apps let people use Quick Base anywhere they have Internet access.
    • Automatically send notifications based on criteria.
    • Powerful form design.
    Read full review

    Cons

    HubSpot

    • The HubSpot scheduler needs the ability to have text reminders and the ability for prospects to be able to cancel or change their appointments on their own
    • SalesMessage needs the ability to call prospects who are in other countries. Our dialer only works in the US and Canada.
    • We need the ability for leads in Hubspot to automatically update the account owner to the AE that's doing the demo for that prospect/lead
    Read full review

    Quickbase

    • Pipelines is particularly hard for me to use
    • Would like to be able to automate email notifications for non-users (customers)
    • Make it easier to understand the backend information for non-tech savvy people (i cant figure out how to set up pipelines or automations)
    Read full review

    Pricing Details

    HubSpot CRM

    Starting Price

    $0 Per Month [Unlimited Users]

    Editions & Modules

    HubSpot CRM editions and modules pricing
    EditionModules
    Free Forever$01
    CRM Bundle$502

    Footnotes

    1. Per Month [Unlimited Users]
    2. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Quickbase

    Starting Price

    $0

    Editions & Modules

    Quickbase editions and modules pricing
    EditionModules
    TeamStarting at $6001
    EnterpriseContact sales team2
    BusinessStarting at $20003

    Footnotes

    1. per month/billed annually
    2. none
    3. per month/billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Flexible licensing options across all three plans, per user and usage-based. Any annual account will receive the Basic Enablement Services Package as part of their subscription. In addition to the basic support included with every Quickbase subscription, we offer several advanced support packages available for purchase (Essential Package, Premium Package, and Ultimate Package).

    Pricing Info

    Likelihood to Renew

    HubSpot

    Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
    Read full review

    Quickbase

    With Salesforce being such a presence in business operations, we've had to "fend off" being asked to replace our QB apps with in-house/out of the box apps from Salesforce. With the cost of Quick Base and having to justify keeping it instead of Salesforce, it's been a challenge we've been fighting.
    Read full review

    Usability

    HubSpot

    I used NetSuite and other CRM's before. If I will compare those CRM to HubSpot, there are many features that are not available on the other CRM's that I used. Specially on performance tracking, email campaigns, email tracking for open and clicks rate, log calls and monitoring and dashboards. Also, I did not encounter more than 1 system system issue on it. My common issue that I encounter using HubSpot is just a slow pacing but that's okay
    Read full review

    Quickbase

    Quick Base has done everything we have asked it to do and then some. Our original goal was to have one system for CRM that encompassed both the sales process and the customer management. We have gone w-a-y beyond that with analytics, project management, system bug logging, and historical effort reporting.
    Read full review

    Reliability and Availability

    HubSpot

    No answers on this topic

    Quickbase

    Once we did get Quick Base configured and customized it was reliably available when we needed it. We may have had one or two occasions when the product was inaccessible but those were few. The greatest challenge with its availability was its difficulty with integrating with our systems.
    Read full review

    Performance

    HubSpot

    No answers on this topic

    Quickbase

    Some of our tables that hold over a million records are starting to perform poorly, with some summaries taking over 20 seconds to load. This may be an indication that it is best to archive old data when reaching large volumes like this.
    Read full review

    Support Rating

    HubSpot

    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Read full review

    Quickbase

    The help and documentation are top notch and available 24/7. The community also provides an additional layer of assistance and creativity in problem solving. For bugs and support the QuickBase team themselves are second to none. Immediate response with a case number and personalized support. They do not quit until they've solved your issue - even if your issue is that you're confused about how something works and misinterpreted or couldn't find the documentation. They'll helpfully and knowledgeably walk you through any problem from the syntax of a difficult formula to enterprise level governance and data management issues.
    Read full review

    In-Person Training

    HubSpot

    No answers on this topic

    Quickbase

    It is very easy to get training from their University portal and still if we don't know their, then we can ask their support too.
    Read full review

    Online Training

    HubSpot

    No answers on this topic

    Quickbase

    Quick Base already is having a separate portal of providing training to customers and it is very easy to use and updates as per the new features added in to the application
    Read full review

    Implementation Rating

    HubSpot

    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Read full review

    Quickbase

    I was not directly involved with the initial account implementation, only a bystander. For the app I directly implemented for my department only, I wish I had know to create an app diagram first. I don't remember if that was suggested. I think that would be a great help tip tool when a new app is created, to have a page with a check list of what is needed or how to get started. If you are a regular app builder, then you can bypass it or have the ability to turn it off in the app settings.
    Read full review

    Alternatives Considered

    HubSpot

    Honestly, I think Salesforce would be a better option, it's a little harder to learn how to use but when you do I feel like the data and metrics sync better and give you better reports, also there is a lot of integrations that bring better results. However, the reason why we decided to go with Hubspot was because of pricing
    Read full review

    Quickbase

    I have personally used Quickbase and Salesforce and am so much more impressed by Quickbase. Salesforce puts so little power in your hands, for any change you have to ask their developers and it comes with a big price tag and time lag. Quickbase is easy and nimble and you can make updates yourself
    Read full review

    Scalability

    HubSpot

    No answers on this topic

    Quickbase

    It has evolved really well with our company, but there is a hard limit to the table size that has begun to affect us and not let us grow. The table size limit is set at 500 MB and we have had to jump through quite a few hoops to be able to get by.
    Read full review

    Return on Investment

    HubSpot

    • HubSpot has allowed us to Sunset our internal CRM which was running at a great time and opportunity cost for our dev team.
    • HubSpot brought our two distinct sales teams together onto common performance & activity metrics.
    • HubSpot reports have replaced our former self-written shareholder sales reports, now being sent.
    Read full review

    Quickbase

    • Improved Customer Satisfaction by reducing time to market that too with a product with a great user experience.
    • Huge Cost Saving by FTEs reduction and Improved productivity
    • Added efficiencies
    • The client asking for QuickBase but having a huge user base, due to licensing cost we have to offer another alternative solution.
    Read full review

    Screenshots

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