Jaspersoft Community Edition vs. Tableau CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jaspersoft Community Edition
Score 9.7 out of 10
N/A
Jaspersoft Community Edition is a free product that offers embeddable pixel-perfect reports for Java apps and small workgroups.
$0
per month
Tableau CRM
Score 8.3 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Pricing
Jaspersoft Community EditionTableau CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jaspersoft Community EditionTableau CRM
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jaspersoft Community EditionTableau CRM
Top Pros
Top Cons
Features
Jaspersoft Community EditionTableau CRM
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Jaspersoft Community Edition
9.3
28 Ratings
13% above category average
Tableau CRM
8.5
46 Ratings
4% above category average
Pixel Perfect reports9.024 Ratings8.639 Ratings
Customizable dashboards9.023 Ratings7.646 Ratings
Report Formatting Templates10.023 Ratings9.244 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Jaspersoft Community Edition
9.3
26 Ratings
14% above category average
Tableau CRM
8.0
47 Ratings
1% below category average
Drill-down analysis9.025 Ratings7.746 Ratings
Formatting capabilities10.025 Ratings8.446 Ratings
Integration with R or other statistical packages9.02 Ratings6.835 Ratings
Report sharing and collaboration9.023 Ratings9.044 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Jaspersoft Community Edition
9.4
27 Ratings
12% above category average
Tableau CRM
8.5
45 Ratings
2% above category average
Publish to Web10.022 Ratings9.335 Ratings
Publish to PDF9.027 Ratings8.942 Ratings
Report Versioning9.017 Ratings8.541 Ratings
Report Delivery Scheduling10.024 Ratings8.038 Ratings
Delivery to Remote Servers9.016 Ratings7.732 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Jaspersoft Community Edition
9.3
21 Ratings
15% above category average
Tableau CRM
8.4
43 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.021 Ratings8.640 Ratings
Location Analytics / Geographic Visualization10.018 Ratings8.938 Ratings
Predictive Analytics9.02 Ratings7.540 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Jaspersoft Community Edition
9.3
26 Ratings
9% above category average
Tableau CRM
8.4
46 Ratings
1% below category average
Multi-User Support (named login)9.024 Ratings8.744 Ratings
Role-Based Security Model10.025 Ratings8.144 Ratings
Multiple Access Permission Levels (Create, Read, Delete)9.026 Ratings8.140 Ratings
Single Sign-On (SSO)9.017 Ratings8.639 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Jaspersoft Community Edition
9.3
21 Ratings
16% above category average
Tableau CRM
6.6
43 Ratings
18% below category average
Responsive Design for Web Access10.019 Ratings7.341 Ratings
Mobile Application9.010 Ratings6.032 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.016 Ratings7.237 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Jaspersoft Community Edition
9.5
23 Ratings
19% above category average
Tableau CRM
7.3
31 Ratings
8% below category average
REST API10.018 Ratings7.329 Ratings
Javascript API9.019 Ratings7.927 Ratings
iFrames10.016 Ratings6.923 Ratings
Java API9.014 Ratings7.926 Ratings
Themeable User Interface (UI)10.014 Ratings8.526 Ratings
Customizable Platform (Open Source)9.013 Ratings5.125 Ratings
Best Alternatives
Jaspersoft Community EditionTableau CRM
Small Businesses
SAP Crystal
SAP Crystal
Score 8.9 out of 10
SAP Crystal
SAP Crystal
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
Clari
Clari
Score 8.2 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jaspersoft Community EditionTableau CRM
Likelihood to Recommend
10.0
(29 ratings)
7.0
(47 ratings)
Likelihood to Renew
5.8
(5 ratings)
-
(0 ratings)
Usability
9.0
(5 ratings)
7.6
(6 ratings)
Support Rating
10.0
(8 ratings)
7.7
(6 ratings)
Online Training
4.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.1
(6 ratings)
6.0
(1 ratings)
User Testimonials
Jaspersoft Community EditionTableau CRM
Likelihood to Recommend
Jaspersoft
Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
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Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
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Pros
Jaspersoft
  • Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations.
  • Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc.
  • Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized.
  • Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios.
  • Ease of Reporting - Can create a reports with in few clicks with out struggle.
  • Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code.
  • OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos.
  • Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language).
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Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
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Cons
Jaspersoft
  • Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from.
  • Have browser event functionality in the reporting itself.
  • An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times.
  • An easier way to create a list and add values to this list.
  • Maybe one could stipulate the process flow of what needs to be computed first in a given field.
  • The crosstab is a bit buggy on the Jasper studio side, so if that could be improved.
  • Better and more examples of custom components
  • The jive functionality on the tables needs an update. It looks so old and outdated.
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Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
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Likelihood to Renew
Jaspersoft
Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
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Salesforce
No answers on this topic
Usability
Jaspersoft
The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
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Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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Support Rating
Jaspersoft
We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
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Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
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Online Training
Jaspersoft
While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
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Salesforce
No answers on this topic
Implementation Rating
Jaspersoft
New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
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Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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Alternatives Considered
Jaspersoft
Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
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Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
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Return on Investment
Jaspersoft
  • Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product.
  • The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition.
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Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
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ScreenShots