What users are saying about
56 Ratings
Top Rated
84 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
Top Rated
84 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

LogMeIn Pro

Perfect for working remotely. It allows you to flip between user's computers.
If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Josh kimball | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

LogMeIn Pro
8.7
VMware Horizon
Screen sharing
LogMeIn Pro
9.9
VMware Horizon
File transfer
LogMeIn Pro
8.7
VMware Horizon
Instant message
LogMeIn Pro
8.2
VMware Horizon
Secure remote access with Smart Card authentication
LogMeIn Pro
10.0
VMware Horizon
Access to sleeping/powered-off computers
LogMeIn Pro
5.4
VMware Horizon
Over-the-Internet remote session
LogMeIn Pro
9.9
VMware Horizon
Initiate remote control from mobile
LogMeIn Pro
9.8
VMware Horizon
Remote management of servers & workstations
LogMeIn Pro
9.3
VMware Horizon
Remote Active Directory® management
LogMeIn Pro
10.0
VMware Horizon
Centralized management dashboard
LogMeIn Pro
10.0
VMware Horizon
Session record
LogMeIn Pro
9.7
VMware Horizon
Annotations
LogMeIn Pro
5.1
VMware Horizon
Monitoring and Alerts
LogMeIn Pro
7.8
VMware Horizon
Multi-platform remote control
LogMeIn Pro
7.5
VMware Horizon

Pros

LogMeIn Pro

  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
Tresha Ivey | TrustRadius Reviewer

VMware Horizon

  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
Anonymous | TrustRadius Reviewer

Cons

LogMeIn Pro

  • Pricing is very high, and is one of the reasons it got demoted at our organization.
  • Not having file transfer on the main remote screen, but having to switch back is awkward.
Hunter Bonner | TrustRadius Reviewer

VMware Horizon

  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
It works great
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

VMware Horizon 10.0
Based on 1 answer
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Dan Reynolds | TrustRadius Reviewer

Usability

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Very easy and intuitiive
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

VMware Horizon 9.0
Based on 3 answers
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Josh kimball | TrustRadius Reviewer

Reliability and Availability

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Always there as long as there is an internet connection
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

No score
No answers yet
No answers on this topic

Performance

LogMeIn Pro

LogMeIn Pro 9.0
Based on 1 answer
It loads quickly,
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

VMware Horizon 9.1
Based on 4 answers
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
Anonymous | TrustRadius Reviewer

Support Rating

LogMeIn Pro

LogMeIn Pro 10.0
Based on 4 answers
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
Anonymous | TrustRadius Reviewer

VMware Horizon

VMware Horizon 7.7
Based on 10 answers
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Gabriel Krahn | TrustRadius Reviewer

Implementation Rating

LogMeIn Pro

LogMeIn Pro 10.0
Based on 1 answer
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

No score
No answers yet
No answers on this topic

Alternatives Considered

LogMeIn Pro

ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
Rob Battaglia | TrustRadius Reviewer

VMware Horizon

Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Ho'omana Nathan Horton | TrustRadius Reviewer

Scalability

LogMeIn Pro

LogMeIn Pro 5.0
Based on 1 answer
The view is a little blurry. The resolution could be better
Riva Schwartz | TrustRadius Reviewer

VMware Horizon

No score
No answers yet
No answers on this topic

Return on Investment

LogMeIn Pro

  • Affordable financial investment for a huge return: remote user access. Much more financially accessible for a smaller company, in comparison to more traditional VPN services.
Danielle Vink | TrustRadius Reviewer

VMware Horizon

  • Saved money on PC purchases.
  • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
  • Bit of a learning curve to get the deployment right for the environment.
  • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
  • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
Adam Borecki | TrustRadius Reviewer

Pricing Details

LogMeIn Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Horizon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LogMeIn Pro
9.6
VMware Horizon
9.0

Likelihood to Renew

LogMeIn Pro
10.0
VMware Horizon
10.0

Usability

LogMeIn Pro
10.0
VMware Horizon
9.0

Reliability and Availability

LogMeIn Pro
10.0
VMware Horizon

Performance

LogMeIn Pro
9.0
VMware Horizon
9.1

Support Rating

LogMeIn Pro
10.0
VMware Horizon
7.7

Implementation Rating

LogMeIn Pro
10.0
VMware Horizon

Scalability

LogMeIn Pro
5.0
VMware Horizon

Add comparison