What users are saying about
6 Ratings
6 Ratings
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Score 6.2 out of 100
23 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Narvar

If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
Vivienne So | TrustRadius Reviewer

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Narvar
Netsuite SuiteCommerce
9.1
Product catalog & listings
Narvar
Netsuite SuiteCommerce
10.0
Product management
Narvar
Netsuite SuiteCommerce
10.0
Bulk product upload
Narvar
Netsuite SuiteCommerce
8.0
Branding
Narvar
Netsuite SuiteCommerce
10.0
Mobile storefront
Narvar
Netsuite SuiteCommerce
7.0
Product variations
Narvar
Netsuite SuiteCommerce
10.0
Website integration
Narvar
Netsuite SuiteCommerce
10.0
Visual customization
Narvar
Netsuite SuiteCommerce
10.0
CMS
Narvar
Netsuite SuiteCommerce
7.0

Online Shopping Cart

Narvar
Netsuite SuiteCommerce
7.5
Abandoned cart recovery
Narvar
Netsuite SuiteCommerce
8.0
Checkout user experience
Narvar
Netsuite SuiteCommerce
7.0

Online Payment System

Narvar
Netsuite SuiteCommerce
5.0
eCommerce security
Narvar
Netsuite SuiteCommerce
5.0

eCommerce Marketing

Narvar
Netsuite SuiteCommerce
7.7
Promotions & discounts
Narvar
Netsuite SuiteCommerce
8.0
Personalized recommendations
Narvar
Netsuite SuiteCommerce
7.0
SEO
Narvar
Netsuite SuiteCommerce
8.0

eCommerce Business Management

Narvar
Netsuite SuiteCommerce
8.4
Multi-site management
Narvar
Netsuite SuiteCommerce
8.0
Order processing
Narvar
Netsuite SuiteCommerce
9.0
Inventory management
Narvar
Netsuite SuiteCommerce
9.0
Shipping
Narvar
Netsuite SuiteCommerce
6.0
Custom functionality
Narvar
Netsuite SuiteCommerce
10.0

Pros

Narvar

  • Narvar offered us a turn-key solution that we had up and running in less than a month.
  • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
  • Narvar's solution is scalable/expandable to include returns (once we are ready).
Correy Honza | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Cons

Narvar

  • Client success proactively providing metrics & “checking in” with clients; not just when there’s an issue.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Usability

Narvar

No score
No answers yet
No answers on this topic

Netsuite SuiteCommerce

Netsuite SuiteCommerce 7.0
Based on 1 answer
It's hard to understand at first but once you get the hang of it it's slot easier to understand
Anonymous | TrustRadius Reviewer

Support Rating

Narvar

Narvar 8.0
Based on 2 answers
Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
Vivienne So | TrustRadius Reviewer

Netsuite SuiteCommerce

Netsuite SuiteCommerce 6.0
Based on 1 answer
Support is generally slow ,but they will resolve the issue if it's in their code not in your own customization
Anonymous | TrustRadius Reviewer

Alternatives Considered

Narvar

At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
Correy Honza | TrustRadius Reviewer

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Return on Investment

Narvar

  • Not sure we could attribute ROI to this tool.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Pricing Details

Narvar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Narvar
8.0
Netsuite SuiteCommerce
8.0

Usability

Narvar
Netsuite SuiteCommerce
7.0

Support Rating

Narvar
8.0
Netsuite SuiteCommerce
6.0

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