SAP SuccessFactors vs. TriNet HR Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP SuccessFactors
Score 8.1 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
TriNet HR Platform
Score 7.1 out of 10
N/A
Zenefits is a free, cloud-based core-HR platform. It primarily services small to mid-sized businesses and provides time management and benefits administration capabilities.
$10
per month
Pricing
SAP SuccessFactorsTriNet HR Platform
Editions & Modules
No answers on this topic
Essentials
$10
per month per employee
Growth
$20
per month per employee
Zen
$33
per month per employee
Offerings
Pricing Offerings
SAP SuccessFactorsTriNet HR Platform
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP SuccessFactorsTriNet HR Platform
Considered Both Products
SAP SuccessFactors

No answer on this topic

TriNet HR Platform
Chose TriNet HR Platform
So much easier to navigate - integrates easily with many other systems - cost effective.
Top Pros
Top Cons
Features
SAP SuccessFactorsTriNet HR Platform
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
SAP SuccessFactors
7.6
439 Ratings
3% below category average
TriNet HR Platform
2.2
132 Ratings
113% below category average
Employee demographic data8.1385 Ratings2.5108 Ratings
Employment history8.0391 Ratings2.3103 Ratings
Job profiles and administration7.4379 Ratings2.5102 Ratings
Workflow for transfers, promotions, pay raises, etc.7.4357 Ratings2.5107 Ratings
Organizational charting7.9406 Ratings1.9117 Ratings
Organization and location management7.7359 Ratings1.7119 Ratings
Compliance data (COBRA, OSHA, etc.)7.1224 Ratings2.2105 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
SAP SuccessFactors
8.0
232 Ratings
0% below category average
TriNet HR Platform
2.1
117 Ratings
117% below category average
Pay calculation8.2167 Ratings2.2100 Ratings
Support for external payroll vendors7.3143 Ratings1.550 Ratings
Off-cycle/On-Demand payment7.9142 Ratings2.363 Ratings
Benefit plan administration8.3147 Ratings2.5105 Ratings
Direct deposit files8.4144 Ratings2.2101 Ratings
Salary revision and increment management8.1178 Ratings2.093 Ratings
Reimbursement management8.0129 Ratings2.365 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
SAP SuccessFactors
8.4
236 Ratings
4% above category average
TriNet HR Platform
1.8
115 Ratings
127% below category average
Approval workflow8.6234 Ratings2.0113 Ratings
Balance details8.2193 Ratings1.7111 Ratings
Annual carry-forward and encashment8.3164 Ratings1.692 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
SAP SuccessFactors
8.0
357 Ratings
2% below category average
TriNet HR Platform
1.8
131 Ratings
128% below category average
View and generate pay and benefit information7.8257 Ratings2.0125 Ratings
Update personal information8.0344 Ratings2.3131 Ratings
View company policy documentation7.9216 Ratings1.4118 Ratings
Employee recognition8.0196 Ratings1.363 Ratings
View job history8.2329 Ratings2.1101 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
SAP SuccessFactors
8.4
3 Ratings
8% above category average
TriNet HR Platform
1.1
22 Ratings
150% below category average
Tracking of all physical assets8.43 Ratings1.122 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
SAP SuccessFactors
6.4
353 Ratings
17% below category average
TriNet HR Platform
1.4
104 Ratings
138% below category average
Report builder6.6337 Ratings1.4100 Ratings
Pre-built reports6.3313 Ratings1.4102 Ratings
Ability to combine HR data with external data6.3255 Ratings1.364 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
SAP SuccessFactors
7.8
284 Ratings
3% below category average
TriNet HR Platform
4.6
111 Ratings
54% below category average
New hire portal7.3273 Ratings5.0110 Ratings
Manager tracking tools7.4250 Ratings4.290 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
SAP SuccessFactors
8.3
363 Ratings
2% above category average
TriNet HR Platform
8.3
41 Ratings
2% above category average
Corporate goal setting7.9321 Ratings8.337 Ratings
Individual goal setting8.2359 Ratings8.440 Ratings
Line-of sight-visibility8.0291 Ratings8.335 Ratings
Performance tracking7.7336 Ratings8.437 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
SAP SuccessFactors
8.1
384 Ratings
2% above category average
TriNet HR Platform
1.4
57 Ratings
140% below category average
Performance plans7.8367 Ratings1.254 Ratings
Performance improvement plans7.7310 Ratings1.251 Ratings
Review status tracking7.9343 Ratings2.152 Ratings
Review reminders8.0347 Ratings1.352 Ratings
Multiple review frequency7.9276 Ratings1.348 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
SAP SuccessFactors
7.8
259 Ratings
2% below category average
TriNet HR Platform
7.5
23 Ratings
6% below category average
Create succession plans/pools7.9238 Ratings7.520 Ratings
Candidate ranking7.8219 Ratings7.521 Ratings
Candidate search7.8227 Ratings7.523 Ratings
Candidate development7.8205 Ratings7.622 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SAP SuccessFactors
4.1
305 Ratings
62% below category average
TriNet HR Platform
7.5
25 Ratings
4% below category average
Job Requisition Management7.8285 Ratings7.420 Ratings
Company Website Posting7.9271 Ratings7.415 Ratings
Publish to Social Media7.5230 Ratings7.414 Ratings
Job Search Site Posting7.8258 Ratings7.516 Ratings
Duplicate Candidate Prevention7.3234 Ratings7.518 Ratings
Applicant Tracking7.4272 Ratings7.417 Ratings
Notifications and Alerts7.7275 Ratings7.622 Ratings
Best Alternatives
SAP SuccessFactorsTriNet HR Platform
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP SuccessFactorsTriNet HR Platform
Likelihood to Recommend
8.2
(494 ratings)
1.6
(141 ratings)
Likelihood to Renew
9.4
(34 ratings)
8.5
(11 ratings)
Usability
8.4
(16 ratings)
8.9
(32 ratings)
Availability
8.8
(5 ratings)
9.1
(4 ratings)
Performance
7.9
(5 ratings)
8.5
(4 ratings)
Support Rating
8.0
(25 ratings)
8.8
(42 ratings)
In-Person Training
9.1
(2 ratings)
-
(0 ratings)
Online Training
8.8
(3 ratings)
-
(0 ratings)
Implementation Rating
8.0
(11 ratings)
9.1
(4 ratings)
Configurability
7.9
(5 ratings)
8.8
(4 ratings)
Contract Terms and Pricing Model
5.7
(2 ratings)
-
(0 ratings)
Ease of integration
7.4
(406 ratings)
9.1
(3 ratings)
Product Scalability
8.3
(5 ratings)
8.9
(4 ratings)
Professional Services
8.3
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.3
(4 ratings)
8.9
(4 ratings)
Vendor pre-sale
8.2
(4 ratings)
8.9
(4 ratings)
User Testimonials
SAP SuccessFactorsTriNet HR Platform
Likelihood to Recommend
SAP
SAP Success Factors has a robust framework which makes it an absolute platform for scaling and scaled companies, including the ones of larger sizes. Success Factors is contributing to maintain the data quality and automated workflows. SF had almost automated every single HR process which has removed the manual intervention altogether. It's time consuming to implement so if you're loooking for a quick fix or quick results it may not be for you.
Read full review
TriNet
I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
Read full review
Pros
SAP
  • Streamlined access to HR data which can be used for deriving insights using SAP Analytics Cloud
  • End to end and seamless integration with SAP eco system and integration with other Microsoft solutions
  • Great learning experience for employees on SAP SuccessFactors platform
Read full review
TriNet
  • Payroll services in all 50 states, including payroll tax filings
  • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
  • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
  • Streamlined admin portal for People Ops professionals
Read full review
Cons
SAP
  • The whole software is not user friendly from and admin side.
  • A lot of our problems have stemmed from our implementation partner not having the knowledge and experience we needed.
  • Updates to the system have been made and it’s affected too many entities in our learning module. Settings to previous uploads needed to be changed, the previous settings applied did not work the same, etc. constant updates are needed.
Read full review
TriNet
  • Support doesn't exist once you are a customer
  • Tax team has a 3-6 month response time
  • Poor Menu/Navigation structure
  • Fails to pay taxes on time, results in delinquency notices and fees
  • Glitchy UI, sometimes you need to wait a day or two for a section to work again
  • Feels like a perpetual beta product, nothing polished about it
Read full review
Likelihood to Renew
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
TriNet
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Read full review
Usability
SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
TriNet
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Read full review
Reliability and Availability
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
TriNet
We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
Read full review
Performance
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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TriNet
This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
Read full review
Support Rating
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review
TriNet
Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
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In-Person Training
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
TriNet
Can't really say just because I would not know.
Read full review
Online Training
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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TriNet
It went through successfully.
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Implementation Rating
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
Read full review
TriNet
Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
Read full review
Alternatives Considered
SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
Read full review
TriNet
Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
Read full review
Contract Terms and Pricing Model
SAP
I dont be part in te contract
Read full review
TriNet
No answers on this topic
Scalability
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Read full review
TriNet
It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
Read full review
Professional Services
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review
TriNet
No answers on this topic
Return on Investment
SAP
  • As my project was using SAP ECC system for ERP, SuccessFactors was well integrated with the overall project as a whole due to its compatibility being a SAP product.
  • As I have have highlighted multiple time, using SAP Analytics Cloud, we built multiple reports with help of the analytics team that presented detailed visualizations of the available HCM data
Read full review
TriNet
  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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ScreenShots

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.

TriNet HR Platform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management