Slack vs. Speakap

We tried a different team communication software (Discord), but it didn't work as consistently well as Slack. We really like Slack for our internal team communication, and even for communication with outside organizations we work with. It's pretty easy to set up a Slack channel and invite others to it for easy back and forth. Huddles, even with video and sharing work pretty well now, though there are still a few hiccups every now and again.

Incentivized

I would highly recommend this tool set for every business from small to Enterprise in retail, hospitality, and any hourly employee business. It’s a great way for teams that have gaps in communication and accountability to get everyone tuned in. As someone who has had years of experience with HR software in the realm of the service and retail industries, I am really impressed with what Speakap has accomplished.

Incentivized

• Real-time discussions between team members like a chat application
• Direct integrations with calendar and video call applications
• Intuitive shorthand for emoji inputs and Markdown styling
• Smart copy-paste UX for media files and external links that detects the type of assets being pasted

• I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
• Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
• A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.

Incentivized

As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.

Incentivized

As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.

I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.

It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.

Incentivized

It depends on the company size, if the company is small its better to use other messengers which are more lean and simple, slack in my opinion is very useful once you can use all of it's benefits as an integration with the other services which are very strong, we have integration with Google, Automation, our internal services as Okta

Incentivized

• It has saved us a lot of time that would have been spent sending emails back and forth.
• Search option adds accountability to our team conversations.
• Integrations with Google Drive and Gmail are another great time saver.
• Sharing files allows us to collaborate faster and better.

Incentivized