What users are saying about

Spredfast

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
106 Ratings
17 Ratings

Spredfast

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
106 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Spredfast

Having the ability to schedule and use analytics in the same platform is a huge benefit. From the beginning Spredfast is very easy to navigate and simple to catch on to using the basic functions.
No photo available

Talkwalker

- Track your company's mentions on the web- Spy on your competition- Track your mentions- Stay in-the-know by tracking the industry news and keywords- Source the backlink opportunities
Ksenia Newton profile photo

Feature Rating Comparison

Listening/monitoring

Spredfast
7.5
Talkwalker
Boolean keyword searches
Spredfast
8.6
Talkwalker
Filtering out noise/spam
Spredfast
7.3
Talkwalker
Sentiment analysis
Spredfast
6.4
Talkwalker
Broad channel coverage
Spredfast
7.9
Talkwalker

Publishing

Spredfast
7.6
Talkwalker
Content planning and scheduling
Spredfast
8.7
Talkwalker
Audience targeting
Spredfast
7.8
Talkwalker
Content optimization
Spredfast
5.0
Talkwalker
Workflow management
Spredfast
9.0
Talkwalker

Engagement

Spredfast
8.0
Talkwalker
Automated routing and prioritization
Spredfast
8.1
Talkwalker
Customer interaction histories
Spredfast
8.1
Talkwalker
Bulk actions
Spredfast
7.8
Talkwalker

Marketing

Spredfast
7.4
Talkwalker
Lead generation
Spredfast
6.5
Talkwalker
Content marketing
Spredfast
8.0
Talkwalker
Paid media management
Spredfast
7.1
Talkwalker
Campaigns and promotions
Spredfast
8.0
Talkwalker

Channel coverage/integration

Spredfast
8.0
Talkwalker
Twitter
Spredfast
9.6
Talkwalker
Facebook
Spredfast
9.4
Talkwalker
LinkedIn
Spredfast
7.5
Talkwalker
Google+
Spredfast
7.7
Talkwalker
Instagram
Spredfast
7.8
Talkwalker
Pinterest
Spredfast
6.7
Talkwalker
YouTube
Spredfast
7.3
Talkwalker

Reporting/analytics

Spredfast
8.1
Talkwalker
Campaign success analytics
Spredfast
8.0
Talkwalker
Real-time tracking
Spredfast
8.4
Talkwalker
Competitor analysis
Spredfast
8.0
Talkwalker

Account management

Spredfast
7.6
Talkwalker
Role-based user permissions & privileges
Spredfast
8.3
Talkwalker
Mobile access
Spredfast
7.0
Talkwalker

Pros

  • Scheduling posts is simple. It allows you to post right away or schedule for later. It also displays a full calendar view to ensure that posts are not overlapping.
  • Intelligence provides extensive analytics for Twitter and Facebook as well as Instagram. It allows you multiple ways to filter searches and look at different breakdowns of content.
  • The platform itself makes it easy to navigate between Intelligence and Conversations
No photo available
  • Track the news on a particular topic in English or choose to get all news in every language
  • Track your brand's mentions
  • Track the backlink opportunities
  • Keep a close eye on your competition and their updates across the web
Ksenia Newton profile photo

Cons

  • Spredfast offers a number of platform services, but so many that it tends to be overwhelming at points.
  • We would like to see a little more transparency with the company. Several months ago Spredfast merged with a company called Lithium, and my coworkers and I were not aware of the change until we attending their conference in Texas.
  • There seems to be a lot of turnover. In my 2.5 years working with Spredfast our account has had a handful of different account managers, sometimes making it hard to keep up.
No photo available
  • The tool is missing an option of excluding certain words and thus refining your search results.
Ksenia Newton profile photo

Likelihood to Renew

Spredfast8.2
Based on 31 answers
There is no product like Spredfast. Our company lives and dies by the analytics, and to date we have not seen a more comprehensive analytics structure for any social media management tool. Spredfast support is also fantastic, responding and resolving any and all questions, ideas, or complaints, usually in 24 hours.
No photo available
Talkwalker9.1
Based on 1 answer
Love it! In most cases, Talkwalker is a no-brainer: I can confidently recommend it to clients.
Philippe Sadron profile photo

Usability

Spredfast8.0
Based on 24 answers
The use of the Spredfast platform is simple, which makes it very user friendly throughout. Once you have a specific area or material you are seeking to review or research, pulling this information is only few key words, a click of your mouse and it is at your finger tips. Not to mention the reports produced are beautifully designed and self explanatory and easy to share with others.
Latasha Howard profile photo
Talkwalker9.1
Based on 1 answer
Despite all the functionalities available on the platform, I never felt overwhelmed or confused
Philippe Sadron profile photo

Reliability and Availability

Spredfast10.0
Based on 11 answers
The plat form can be accessed easily at any time on both desktop and mobile devices
Garrett Estrada profile photo
No score
No answers yet
No answers on this topic

Performance

Spredfast9.0
Based on 7 answers
The pages load quickly and reports generate almost instantaneously
Garrett Estrada profile photo
No score
No answers yet
No answers on this topic

Support

Spredfast8.9
Based on 26 answers
The Support team is available in multiple timezones, and is able to liaise internally to resolve questions, replicate issues and advise on next steps. Every case asks for a confirmation if there's anything else they can do to assist before it's closed
Gregory Tan profile photo
Talkwalker9.1
Based on 1 answer
Every person I have had the pleasure to interface with at Talkwalker has been kind, knowledgeable, and rooting for my success. The team really does an amazing job
Philippe Sadron profile photo

In-Person Training

Spredfast8.9
Based on 7 answers
Presales – roughly 3 hours of demos and training for successful trial of software
Postsales - 4 hour onsite training with customer service team
No photo available
No score
No answers yet
No answers on this topic

Online Training

Spredfast7.9
Based on 7 answers
Free training webcasts are offered regularly.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Spredfast9.0
Based on 24 answers
Since this a a SaaS-based product, implementation was very easy. We even deployed integrations with tools like Salesforce in a matter of hours
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

It is our opinion that, while other platforms may have similar functionality to a single one of Spredfast's tools (i.e. publishing, analtytics, etc.), no other platform offers the sheer breadth of tools and ability to service all of our goals in one single platform as Spredfast does. Spredfast is truly unique in this regard. Furthermore, the quality of the educational modules and personalized customer service is something no other platform has
Garrett Estrada profile photo
I have yet to find another tool that would provide me with such a detailed information per query. It's such a find! Plus, I get separate emails per a search query and I'm able to archive those emails to the appropriate folders and always have a way of looking back. It's very useful for building monthly reports.
Ksenia Newton profile photo

Scalability

Spredfast8.4
Based on 18 answers
While I don't manage a huge social team, I've talked to peers at big, consumer organizations that rely on the tool daily
No photo available
No score
No answers yet
No answers on this topic

Return on Investment

  • We've improved our customer service immensely using Spredfast. Getting questions and complaints to the right people is much easier because of the "Highlight" function.
  • Spredfast metrics have allowed us to pinpoint engaging content and copy, which we've used for re-engagemet and as an instructional for what works best with our audience.
  • The high-level calender gave us an aerial view of our daily output, which led us to the conclusion that we were over posting through our channels.
  • Spredfast metrics have allowed us to determine our monthly follower counts, which we've used as a benchmark for gauging improvement in social spaces.
Travis Burchart profile photo
  • Brand security. We now have access to a much broader conversation about our brand.
  • Workflow efficiencies. Significantly slashes report time.
No photo available

Screenshots

Pricing Details

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information

Talkwalker

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Talkwalker More Information