SupportSoft vs. TeamViewer
SupportSoft vs. TeamViewer
Product | Rating | Most Used By | Product Summary | Starting Price |
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SupportSoft | N/A | SupportSoft is an end point automation solution that empowers managed service providers (MSPs) and internal IT teams to work more efficiently and productively while improving the support experience for end users. Through an integrated package of Self-Healing, Self-Service and Assisted Service applications, SupportSoft enables your team to resolve and prevent support issues more effectively than ever. SupportSoft is now owned and supported by Avolin since being divested by Aptean in 2018. | N/A | |
TeamViewer | N/A | TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features. | $24.90 per month (billed annually) |
SupportSoft | TeamViewer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
SupportSoft | TeamViewer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Remote Administration |
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SupportSoft | TeamViewer | |
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Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SupportSoft | TeamViewer | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (484 ratings) |
Likelihood to Renew | - (0 ratings) | 9.6 (62 ratings) |
Usability | - (0 ratings) | 9.2 (56 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 9.1 (4 ratings) |
Support Rating | - (0 ratings) | 9.0 (50 ratings) |
In-Person Training | - (0 ratings) | 9.1 (2 ratings) |
Online Training | - (0 ratings) | 9.0 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (43 ratings) |
Configurability | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 9.1 (4 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 6.5 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (4 ratings) |
SupportSoft | TeamViewer | |
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Likelihood to Recommend | Avolin No answers on this topic | TeamViewer |
Pros | Avolin No answers on this topic | TeamViewer |
Cons | Avolin No answers on this topic | TeamViewer |
Likelihood to Renew | Avolin No answers on this topic | TeamViewer |
Usability | Avolin No answers on this topic | TeamViewer |
Reliability and Availability | Avolin No answers on this topic | TeamViewer |
Performance | Avolin No answers on this topic | TeamViewer |
Support Rating | Avolin No answers on this topic | TeamViewer |
In-Person Training | Avolin No answers on this topic | TeamViewer |
Online Training | Avolin No answers on this topic | TeamViewer |
Implementation Rating | Avolin No answers on this topic | TeamViewer |
Alternatives Considered | Avolin No answers on this topic | TeamViewer |
Scalability | Avolin No answers on this topic | TeamViewer |
Return on Investment | Avolin No answers on this topic | TeamViewer |
ScreenShots | TeamViewer Screenshots |