What users are saying about
TeamViewer
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Top Rated
2178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 2178 reviews and ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 30 reviews and ratings
Feature Set Ratings
Remote Administration

8.2
TeamViewer
82%
TeamViewer Meeting
Feature Set Not Supported
N/A
TeamViewer ranks higher in 14/14 features
TeamViewer ranks higher in 14/14 features
Screen sharing

9.0
90%
293 Ratings
N/A
0 Ratings
File transfer

8.2
82%
276 Ratings
N/A
0 Ratings
Instant message

7.9
79%
253 Ratings
N/A
0 Ratings
Secure remote access with Smart Card authentication

8.2
82%
77 Ratings
N/A
0 Ratings
Access to sleeping/powered-off computers

7.3
73%
192 Ratings
N/A
0 Ratings
Over-the-Internet remote session

9.0
90%
288 Ratings
N/A
0 Ratings
Initiate remote control from mobile

8.1
81%
234 Ratings
N/A
0 Ratings
Remote management of servers & workstations

8.4
84%
248 Ratings
N/A
0 Ratings
Remote Active Directory® management

8.4
84%
80 Ratings
N/A
0 Ratings
Centralized management dashboard

7.8
78%
187 Ratings
N/A
0 Ratings
Session record

8.0
80%
182 Ratings
N/A
0 Ratings
Annotations

7.7
77%
90 Ratings
N/A
0 Ratings
Monitoring and Alerts

8.4
84%
111 Ratings
N/A
0 Ratings
Multi-platform remote control

8.4
84%
229 Ratings
N/A
0 Ratings
Performance & Compatibility of Online Events Software

TeamViewer
Feature Set Not Supported
N/A
7.5
TeamViewer Meeting
75%
TeamViewer Meeting ranks higher in 4/4 features
TeamViewer Meeting ranks higher in 4/4 features
High quality audio

N/A
0 Ratings
9.0
90%
2 Ratings
High quality video

N/A
0 Ratings
7.0
70%
2 Ratings
Low bandwidth requirements

N/A
0 Ratings
6.0
60%
2 Ratings
Mobile support

N/A
0 Ratings
8.0
80%
2 Ratings
Screen Sharing

TeamViewer
Feature Set Not Supported
N/A
8.5
TeamViewer Meeting
85%
TeamViewer Meeting ranks higher in 2/2 features
TeamViewer Meeting ranks higher in 2/2 features
Desktop sharing

N/A
0 Ratings
8.0
80%
2 Ratings
Whiteboards

N/A
0 Ratings
9.0
90%
2 Ratings
Online Meetings / Events

TeamViewer
Feature Set Not Supported
N/A
8.0
TeamViewer Meeting
80%
TeamViewer Meeting ranks higher in 5/5 features
TeamViewer Meeting ranks higher in 5/5 features
Calendar integration

N/A
0 Ratings
8.0
80%
2 Ratings
Meeting initiation

N/A
0 Ratings
7.0
70%
2 Ratings
Integrates with social media

N/A
0 Ratings
9.0
90%
2 Ratings
Record meetings / events

N/A
0 Ratings
8.0
80%
2 Ratings
Slideshows

N/A
0 Ratings
8.0
80%
2 Ratings
Online Events Collaboration

TeamViewer
Feature Set Not Supported
N/A
7.0
TeamViewer Meeting
70%
TeamViewer Meeting ranks higher in 2/2 features
TeamViewer Meeting ranks higher in 2/2 features
Live chat

N/A
0 Ratings
8.0
80%
2 Ratings
Audience polling

N/A
0 Ratings
6.0
60%
2 Ratings
Online Events Security

TeamViewer
Feature Set Not Supported
N/A
8.0
TeamViewer Meeting
80%
TeamViewer Meeting ranks higher in 3/3 features
TeamViewer Meeting ranks higher in 3/3 features
User authentication

N/A
0 Ratings
8.0
80%
2 Ratings
Participant roles & permissions

N/A
0 Ratings
8.0
80%
2 Ratings
Confidential attendee list

N/A
0 Ratings
8.0
80%
1 Rating
Attribute Ratings
- TeamViewer is rated higher in 1 area: Likelihood to Recommend
- TeamViewer Meeting is rated higher in 1 area: Support Rating
Likelihood to Recommend

8.3
TeamViewer
83%
335 Ratings
8.0
TeamViewer Meeting
80%
11 Ratings
Likelihood to Renew

9.1
TeamViewer
91%
59 Ratings
TeamViewer Meeting
N/A
0 Ratings
Usability

9.1
TeamViewer
91%
58 Ratings
TeamViewer Meeting
N/A
0 Ratings
Availability

9.5
TeamViewer
95%
6 Ratings
TeamViewer Meeting
N/A
0 Ratings
Performance

9.5
TeamViewer
95%
6 Ratings
TeamViewer Meeting
N/A
0 Ratings
Support Rating

8.2
TeamViewer
82%
69 Ratings
9.0
TeamViewer Meeting
90%
2 Ratings
In-Person Training

5.0
TeamViewer
50%
1 Rating
TeamViewer Meeting
N/A
0 Ratings
Online Training

6.0
TeamViewer
60%
3 Ratings
TeamViewer Meeting
N/A
0 Ratings
Implementation Rating

10.0
TeamViewer
100%
14 Ratings
TeamViewer Meeting
N/A
0 Ratings
Product Scalability

9.5
TeamViewer
95%
4 Ratings
TeamViewer Meeting
N/A
0 Ratings
Likelihood to Recommend
TeamViewer
We plan to integrate TeamViewer with Microsoft Intune for better support assistance, asset inventory, third-party updates, and pushing Windows Update and versions. We are currently using both LogMeIn and TeamViewer but looking to move fully move over to TeamViewer, but we have both for redundancy in case one of the applications crashes, which it does happen. Especially with Apple devices, LogMeIn seems to have an easier time using un-attended access compared to TeamViewer, as well as being able to hear the audio.

Verified User
Technician in Information Technology
Non-Profit Organization Management Company, 51-200 employeesTeamViewer Meeting
Blizz is great for any kind of video conferencing call, it brings a lot to the table and manages to execute its service very well. I would recommend it to anyone that is looking for an affordable and solid video conferencing experience. In my opinion, it would suit both medium and small teams the most.
Account Manager
DigitainInformation Technology and Services, 1001-5000 employees
Pros
TeamViewer
- Teamviewer has the ability to set up a Quick Support option so that you do not need to permanently install anything on a user's computer. The user clicks the link you send them and a temp program is installed to help with access.
- TeamViewer's list of options, once in a session, is the best I have seen. The automatic ability to reconnect when you reboot a user's PC is particularly helpful.
- Teamviewer easily supports multiple monitors so if on with someone that has 3 monitors you can easily click through each view.
- Since the application has matured over the years, it has great support both from the publisher and general internet support.

Verified User
Manager in Information Technology
Construction Company, 51-200 employeesTeamViewer Meeting
- Very effective linking of different devices. Easy to join from anywhere/any device by just entering the meeting ID.
- Minimal, intuitive interface that takes very little getting used to. I skipped the help section and still figured everything out within a couple of minutes.
- Pairs with Outlook so you can view all your existing contacts from within Blizz. Really saves time and stops anyone being missed out.
- Can support up to 300 participants.
- Reasonable pricing structure. Free for personal use and still good value for the higher-level packages. You can also add local numbers for free.
- Live text chat for use during a meeting if you have something to say but don’t want to interrupt the presenter.
- A secured connection so there are no issues sending sensitive documents etc.
- The audio and video quality has always been excellent (although I’ve come to expect this from any conferencing software nowadays).
Copywriter/Content Marketer
Self-EmployedWriting and Editing, 1-10 employees
Cons
TeamViewer
- TeamViewer is very difficult to set up initially when trying to set up a permanent remote connection. It requires several steps that have to be done just right, or else it won't work, and doesn't give any indication of why it won't work.
- TeamViewer is slow to make the initial connection.
- Compared to other remote support products we use, TeamViewer lacks several features, such as the ability to see detailed information about a given computer without logging into the computer.
Engineering Technician
Hogan's Systems Consulting, LLCInformation Technology & Services, 1-10 employees
TeamViewer Meeting
- I tried adding new people to the meeting and if they are not already part of my contact list, I could not search for them easily during the meeting. There were no error messages when searching for non-existing users in my contact list. I expected a message stating that no contacts were found.

Verified User
Professional in Information Technology
Information Technology and Services Company, 1-10 employeesPricing Details
TeamViewer
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$24.9 per month (billed annually)
TeamViewer Editions & Modules
Edition
Business | $50.901 |
---|---|
Premium | $102.902 |
Corporate | $206.903 |
Remote Access | $24.904 |
- per month (billed annually) 1 Licensed User
- per month (billed annually) 15 Licensed Users
- per month (billed annually) 30 Licensed Users
- per month (billed annually) 1 Licensed User
Additional Pricing Details
—TeamViewer Meeting
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—TeamViewer Meeting Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
TeamViewer
TeamViewer 9.1
Based on 59 answers
TeamViewer is everything we're looking for in a support tool, the cost for the tool is negligible with the value we receive from the tool. TeamViewer has saved us many times and continues to provide functionality and support for our devices like we haven't seen before in other tools. The ability to use TeamViewer quick connect provides efficient and non-technical ways for our non-tech-savvy end-users to get the assistance that they need while IT has the visibility and control over all of its' computer assets.

Verified User
Director in Information Technology
Health, Wellness and Fitness Company, 51-200 employeesTeamViewer Meeting
No score
No answers yet
No answers on this topic
Usability
TeamViewer
TeamViewer 9.1
Based on 58 answers
Although the program is simple to operate on its own, determining how simple it is to use TeamViewer is extremely subjective and dependent on the particular use case. The transfer of files is also supported, and the company boasts that its transfer rate is far faster than that of any of its rivals. On-the-fly compression, which was a feature exclusive to TeamViewer, was responsible for this accomplishment.
System Administrator
KyndrylInformation Technology & Services, 10,001+ employees
TeamViewer Meeting
No score
No answers yet
No answers on this topic
Reliability and Availability
TeamViewer
TeamViewer 9.5
Based on 6 answers
No single outage till now.
IT executive
Origin logisticsLogistics & Supply Chain, 11-50 employees
TeamViewer Meeting
No score
No answers yet
No answers on this topic
Performance
TeamViewer
TeamViewer 9.5
Based on 6 answers
Steady connection and easy quick connect and disconnect
Associate Director of Telecom & PC Support
92nd Street YNon-Profit Organization Management, 201-500 employees
TeamViewer Meeting
No score
No answers yet
No answers on this topic
Support Rating
TeamViewer
TeamViewer 8.2
Based on 69 answers
I was able to talk to sales about our problem (of being charged for an additional year subscription when we had asked to cancel), and Sales and I had a nice conversation. But when I contacted TeamViewer Support by email to request that our subscription be canceled, they very "nicely" told me by email that I should have read the "fine print". And that they can "Automatically Renew" a subscription for a year if they do not receive a cancellation request a month before the expiration of the current subscription. (When I called Support, I was put on hold; and I held, and held, and held, etc.) Admittedly, part of the problem was mine. I sent in my cancellation request after the deadline that TeamViewer outlines in their "fine print". But, I still feel that TeamViewer could have or should have a policy of refunding at least a large percentage of the "Automatic Renewal" charge, especially if the customer is not utilizing the subscription.

Verified User
Partner in Finance and Accounting
Automotive Company, 11-50 employeesTeamViewer Meeting
TeamViewer Meeting 9.0
Based on 2 answers
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.I think the technical service is efficient.
Project Management
Westinghouse Electric CompanyOil & Energy, 5001-10,000 employees
Online Training
TeamViewer
TeamViewer 6.0
Based on 3 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
IT Support Technician
Greenheck Fan CorporationConstruction, 1001-5000 employees
TeamViewer Meeting
No score
No answers yet
No answers on this topic
Implementation Rating
TeamViewer
TeamViewer 10.0
Based on 14 answers
Implementation was easy enough that it didn't pose any problems. Training was minimal and the system works right out of the box

Verified User
Team Lead in Information Technology
Banking Company, 51-200 employeesTeamViewer Meeting
No score
No answers yet
No answers on this topic
Alternatives Considered
TeamViewer
TeamViewer is a great tool with a well-respected name and a foundation of trust with advanced and intermediate users. We used to have BeyondTrust (Bomgar) in our office and it provided equivalent feature sets but had a dated appearance. Performance with both products is exceptional, and we could only ask for TeamViewer to have a mandatory recording feature.

Verified User
Engineer in Information Technology
Higher Education Company, 5001-10,000 employeesTeamViewer Meeting
Previously, our sister company [didn't] want to invest [in] meeting software, so we were only using free version software, which has limits, like meeting time limit, file sharing limit, and [the] audio and video [were] not clear [as] it depended upon internet connectivity. [However,] when we changed to TeamViewer Meeting, we have seen immense change in the above features.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
Scalability
TeamViewer
TeamViewer 9.5
Based on 4 answers
I've rarely had problems with the product.
Internet Director / UNIX Administrator
Marietta CollegeHigher Education, 201-500 employees
TeamViewer Meeting
No score
No answers yet
No answers on this topic
Return on Investment
TeamViewer
- Since I started using TeamViewer, the number of times I have to visit clients to update our programs on the PC has been visibly reduced, which is very helpful.
- TeamViewer not only improves work efficiency and productivity, but also contributes to work-life balance and, above all, to fast customer service.
- It is also recommended for system administrators who cover several offices with a small number.
Marketing Publicity Manager S,
OCESAEntertainment, 1001-5000 employees
TeamViewer Meeting
- Using the Blizz app for my growing business, I’ve saved lots of money just from not having to spend on gas to meet in person or spend on getting other more expensive apps.
- Eventually, as my business grows (partially also thanks to Blizz), I’ll have to upgrade the app, but the upgrade doesn’t concern me, as I’ll still be saving more money than I was before having Blizz.
- Since communication is made easy with this app, it also saves me time - time that can now be spent investing in my business.
President
Robinson Creative SolutionsWriting and Editing, 1-10 employees