TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been …
It's very close, when we did the evaluation TeamViewer was very similar to Zoom but glad we chose TeamViewer. We use the Augmented Reality feature quite a bit now in troubleshooting hardware issues remotely which I am not sure is available in other products. Cost-wise its very …
More comfortable and more reliable when connection to different networks espacially if they are secured with special firewall settings. Also the information of the clients (on-/offline status, agent version installed etc.) in the management board is more comfortable than in …
Overall TeamViewer is superior to other remote solutions that I've used. It is faster and more reliable, with a better overall interface and management console. AnyDesk is generally slower and the interface is not as intuitive or easy to use. Endpoint Central is also slower …
TeamViewer stacked up very well. Has most of the same type of features and It also has a free personal version to use. I like all the features and the direction TeamViewer is heading. We picked TeamViewer because of its ease of use and its secure connection. And the many …
TeamViewer is unique that is allows you access content. similarly to Splashtop which allows for the same qaaccessibiity and content.
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Among these options, only a few provide the ability to take over control of the connected device, especially since TeamViewer works remarkably well cross-platform. TeamViewer lacks video-calling functionality, but that is not important for our use case. TeamViewer's …
TeamViewer is my personal favorite of all the products I've tried. My company pays for Zoho Assist, but I have so many customer who hate using it that I, out of pocket, paid for TeamViewer myself. The ease, recognition, and just overall quality, speed, file transfers, easy …
I find Splashtop more intuitive and more stable. I have also found Splashtop to work better when only needed to connect to a few computer from potentially a large number of computers (i.e. connecting to your office computer from a home desktop, and hope laptop, or home ipad). …
TeamVIewer provides a better overall experience - handling multiple monitors more elegantly, and it seems to have the edge on performance and a seamless experience of remote control
TeamViewer stands out as the Free and best solution for remote accessing devices across operating systems. TeamViewer offers several remote access features that fit the unique needs for all kinds of users. Teamviewer also allows users to record their remote access sessions inc …
In the various tests we conducted for about a month with ten users with different roles and responsibilities, TeamViewer scored best in all parameters of our evaluation matrix. Cost/benefit and ease of use were the highest rated. All applications suffer a lot in Internet …
I have previously used the suite of GoTo products for the same functionality that TeamViewer has. While the GoTo family provides the ability to host meetings and webinars that TeamViewer does not, I found that TeamViewer was a much easier platform to work with.
After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this …
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and …
Its simple to use and secure. AnyDesk is pretty open and if you are not very careful anyone can connect who has your username, to keep yourself secure you need to check if you have turned off those settings and if any desk is working or not. Chrome Remote Desktop is good too …
AnyDesk has very limited functions, multiple session lost issue with limited file sharing capacity. Team viewer is much ahead when it comes to the productive time and continues session. I would highly recommend if you are looking for a remote support software. Easy to install, …
It is well suited if the team members work remotely and need constant collaboration and communication throughout the development cycle. It is so helpful for Systems Engineers in the Software industry to resolve laptop and computer issues. It is also helpful for troubleshooting hardware issues like printers, scanners, server racks, and more. It is less suited if the teams are small and no remote access or group calls are needed, they could very well use telephones and mobile phones.
We will definitely renew our TeamViewer software license when the time comes. This service works and does not matter on what device you are trying to control (it depends on the license), and it is very responsive and does not seem to use up a lot of data.
Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
No nothing that really sticks out. For the most part I have only had to uninstall and reinstall application a couple of times when I hit a glitch. I will say that on a MAC it is a little harder to implement due to Apple's Permissions that need to be set. Sometimes it needs the client to intervene to get those permissions set.
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Average Effective/workable time of a team member has increased because the team member does not to wait for the IT team do the installment of any software and hand the laptop over again.
Cost for the alternate laptops have been reduced, since there is less requirement now to handover a backup PC for the employees until the current PC's issue is resolved, if it's software issue.
Cost of the transport, electricity and building maintenance, has reduced, since the remote working option for the employees is available with the TeamViewer.