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https://dudodiprj2sv7.cloudfront.net/product-logos/rV/7p/W7JTG122JCTK.PNGAgoraPulse Makes Social Marketing EasierEasy to Use Lots of Variety in Options Excellent Customer Service,More flexibility in the Instant Win app to provide different products. Better age restriction filtering,Better customer engagement Fun and enticing options for contests Increased efficiency,9,9Easy for noobies, pro for professionalsEasy-to-use and intuitive Awesome and timely customer service for support,Usability on the apps, user-friendliness: remove unnecessary steps for the participant which, especially in the Voting app, are distracting.,A big difference in new fan acquisition and fan engagement,7,8A versatile, well-priced social media appCustomer Service is not lip service. I was usually able to get a quick answer to question or issues from a real person who was very knowledgeable of the product. The user interface is great/easy for the way I think. Checking in on my sweepstakes is easy.,Using the search function to find an answer to a question about the product has never landed me an appropriate answer. Luckily, customer service responds quickly.,It's a relatively new addition for us - but already we are seeing more engagement with our customers - which is really what we hoped to gain from this.,8,8
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Agorapulse
289 Ratings
Score 8.5 out of 101
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Agorapulse Reviews

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Agorapulse
289 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
TrustRadius Top Rated for 2019
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Reviews (201-203 of 203)

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December 17, 2013

Agorapulse Review: "Easy for noobies, pro for professionals"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy-to-use and intuitive
  • Awesome and timely customer service for support
  • Usability on the apps, user-friendliness: remove unnecessary steps for the participant which, especially in the Voting app, are distracting.
I think the wide range of stats the product offers is a definite strong point that a colleague might search and want to find, since there are several service providers offering competition apps for FB, but they are not often that intuitive and especially lack the extra value. Also the price is just for the service.
Read this authenticated review
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December 17, 2013

Agorapulse Review: "A versatile, well-priced social media app"

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Customer Service is not lip service. I was usually able to get a quick answer to question or issues from a real person who was very knowledgeable of the product.
  • The user interface is great/easy for the way I think.
  • Checking in on my sweepstakes is easy.
  • Using the search function to find an answer to a question about the product has never landed me an appropriate answer. Luckily, customer service responds quickly.
Customer service is important especially if you are not familiar with using apps. When looking at reviews key in on customer service if you think you'll need extra support.
Read this authenticated review

Feature Scorecard Summary

Boolean keyword searches (77)
7.8
Filtering out noise/spam (77)
7.2
Sentiment analysis (1)
9.1
Broad channel coverage (3)
8.5
Content planning and scheduling (113)
8.8
Audience targeting (87)
6.7
Content optimization (1)
9.1
Workflow management (100)
7.9
Automated routing and prioritization (1)
6.4
Customer interaction histories (111)
8.4
Bulk actions (99)
7.9
Lead generation (69)
6.6
Content marketing (1)
9.1
Paid media management (1)
8.2
Campaigns and promotions (75)
6.7
Twitter (106)
9.1
Facebook (120)
8.9
Instagram (111)
7.8
Campaign success analytics (100)
7.7
Real-time tracking (106)
7.3
Competitor analysis (90)
6.9
Role-based user permissions & privileges (108)
8.3
Mobile access (100)
6.6

About Agorapulse

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

It allows you to post content, engage with your community, and download reports from a single, intuitive dashboard.

Agorapulse Features

Listening/monitoring Features
Has featureBoolean keyword searches
Has featureFiltering out noise/spam
Does not have featureSentiment analysis
Does not have featureBroad channel coverage
Publishing Features
Has featureContent planning and scheduling
Has featureAudience targeting
Does not have featureContent optimization
Has featureWorkflow management
Engagement Features
Does not have featureAutomated routing and prioritization
Has featureCustomer interaction histories
Has featureBulk actions
Marketing Features
Has featureLead generation
Does not have featureContent marketing
Does not have featurePaid media management
Has featureCampaigns and promotions
Channel coverage/integration Features
Has featureTwitter
Has featureFacebook
Has featureLinkedIn
Does not have featureGoogle+
Has featureInstagram
Does not have featurePinterest
Does not have featureYouTube
Reporting/analytics Features
Has featureCampaign success analytics
Has featureReal-time tracking
Has featureCompetitor analysis
Account management Features
Has featureRole-based user permissions & privileges
Has featureMobile access
Additional Features
Has featureSocial Media Inbox for each account with real time tracking of incoming messages and ad comments
Has featureAutomatic moderation, real time email notification, post scheduling
Has featureCompare your page with Competitors and measure your posts’ performance
Has featureInbox assistant to help you moderate incoming content. Available on all plans.
Has featureContent queues to store queued or requeued content according to content type or theme.

Agorapulse Screenshots

Agorapulse Videos (2)

Watch How this marketing agency saves time using Agorapulse.

Watch How these happy customers love the all-in-one Agorapulse.

Agorapulse Integrations

Agorapulse Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
Small$49per installation
Medium$99per installation
Large$199per installation
Enterprise$299per installation

Agorapulse Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
45%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
5%

Agorapulse Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone

Agorapulse Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: English, French, Spanish, Portuguese