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Constant Contact

Constant Contact

Overview

What is Constant Contact?

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a…

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Learn from top reviewers

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Pricing

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Lite

Starting at $12.00

Cloud
per month

Standard

Starting at $35.00

Cloud
per month

Premium

Starting at $80.00

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month
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Product Demos

Constant Contact 3rd Generation Editor Demonstration with Albert Kaufman

YouTube

For Retail: How to Drive Online Marketing Results with Constant Contact

YouTube

How to Sync your kvCore Contacts with Constant Contact

YouTube

Constant Contact Salesforce Integration - Create Contacts for New Salesforce Leads

YouTube

How to Run Goal-Based Fundraising Campaigns | Constant Contact

YouTube

Autoresponder set-up with Constant Contact DEMO

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.1
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

8.1
Avg 8.0
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Product Details

What is Constant Contact?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact helps users:

- Grow their audiences
Build a list faster with landing pages, and social media lead ads.

- Deepen customer relationships
Connect with people where they are—via text, email, or social—from one platform, to drive more engagement.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with apps already in use
Connect with digital tools already in use to grow and sell more online, faster.

Constant Contact Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Standard reports

Pre-Send Testing Features

  • Supported: Spelling and Grammar Check
  • Supported: Email Previews

Constant Contact Screenshots

Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Edit one of our hundreds of pre-built email templates or start from scratch with our simple to use drag-and-drop email editor.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Integrate with powerful  tools to grow more using Constant Contact.Screenshot of Watch your sends, opens, clicks and more. In-depth reporting allows you to watch the performance of your campaigns over time and see who is engaging and who isn't.

Constant Contact Videos

An Email Marketing tool for business
List Growth tools to grow an audience.
Social Marketing tools to simplify social media marketing.

Watch Constant Contact's SMS Marketing tool.

Watch About Constant Contact's AI Content Generator tool.

Constant Contact Competitors

Constant Contact Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

Constant Contact starts at $12.

Intuit Mailchimp, ActiveCampaign, and Brevo are common alternatives for Constant Contact.

Reviewers rate Email Previews highest, with a score of 9.3.

The most common users of Constant Contact are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 133)

Easy to Use!

Rating: 8 out of 10
May 19, 2021
Vetted Review
Verified User
Constant Contact
1 year of experience
I use whichever email platform my clients prefer. I am currently using Constant Contact for monthly newsletters for a client to communicate with their customers.
  • Easy to use
  • Great for using a consistent template
  • Good reporting
Cons
  • The integration with Facebook could be better. The thumbnail that's autogenerated doesn't always look great.
I think it's great for small businesses that are mainly using it to communicate with their customer base.

Easy to Use and Operate

Rating: 8 out of 10
May 19, 2021
Vetted Review
Verified User
Constant Contact
1 year of experience
Constant Contact is used to email a number of different constituencies, both internal and external, at our organization. It is used by the entire organization and across many departments. For us, it can be used for Marketing, Fundraising, Membership, and communicating with other interested parties. Constant Contact is our only email marketing tool.
  • Easily email to different groups
  • Strong data management
  • Pretty straight forward user interface
Cons
  • Some spacing issues on actual emails compared to on the preview screens
  • Runs slow compared to other services I've used for this
  • Not always as intuitive as it comes across from the beginning
Constant Contact is great for our organization as it allows many different departments to send emails to their groups without much hassle. It also works well so that our Marketing team does not have to write every single message that is sent. It seems to work for us. I struggle to come up with scenarios it is not well suited to handle. Maybe if you have a really large email marketing team that likes to do their own thing.

Easy to use tool but it is going down hill.

Rating: 6 out of 10
February 06, 2018
ES
Vetted Review
Verified User
Constant Contact
4 years of experience
We use Constant Contact for newsletters for both the organization and programs. We also use it sometimes for event registration.
  • Very easy to use and edit.
  • Tracks clicking and opening rates
  • Integrate with eTap to provide further subscriber management.
Cons
  • Emails out of Constant Contact always end up in spam.
Constant Contact's user-friendly platform makes it very easy for anyone to use in the organization. It is a very quick and easy tool to pick up when you need to send out a newsletter with beautiful design. When you need to communicate something very important, it may not be the best tool since its email pretty much always ends up in the spam folder.

Easy to use marketing tool for small business and non-profit organizations

Rating: 8 out of 10
July 27, 2018
MW
Vetted Review
Verified User
Constant Contact
10 years of experience
We used it for our weekly e-blast, stand-alone blasts, and targeted email communications. It was used organization-wide, including the preschool, religious school and synagogue.
  • Nice and easy to use templates
  • Target segmentation
  • Brand management
Cons
  • Would be nice to create a single email with each box coded to a specific target audience and recipient only receives the compiled boxes that are uniquely relevant and coded to them.
  • It is buggy at times and formatting can be tricky to fix without CSS or HTML
Great for small organizations and non-profits with limited staff and communications skills. Easy to use out of the box.

Easy to use, good value, good support

Rating: 9 out of 10
June 10, 2024
EL
Vetted Review
Verified User
Constant Contact
1 year of experience
We use Constant Contact to keep in touch with our customer base (also internal newsletters) to provide updates about our company and work as well as gain their trust by providing consistent bits of information they find useful. We also use it to send surveys, both internal and external. We also use the event feature to promote company events and gather RSVPs.
  • Great customer support
  • Easy to use
  • Good reporting and clear to understand
Cons
  • I wish there was more design customization with layout/font/graphics stuff
  • Some event features could be improved with more customization for certain types of events
  • I don't like how it lets you keep editing for a bit before it warns you your changes aren't saved and forces you to log out. That's caused a lot of frustration
Overall I think it's very easy and a good value for what we've needed. I'd recommend it to anyone wanting to keep in touch with their audience and have a more efficient way of communication. It helps if you already have a contact list, of course, where you can see data for who is most engaged. It's benefitted our internal communication a lot as well.
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