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HubSpot Sales Hub

HubSpot Sales Hub

Overview

What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

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Recent Reviews

Easy to use

9 out of 10
December 02, 2022
Incentivized
I use HubSpot everyday from beginning of my shift to the end of it. It allows me to easily manage all my tasks for the day as well as …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is HubSpot Sales Hub?

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is HubSpot Sales Hub?

HubSpot Sales Hub Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.

Reviewers rate Usability highest, with a score of 8.8.

The most common users of HubSpot Sales Hub are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(509)

Attribute Ratings

Reviews

(26-50 of 122)
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Score 8 out of 10
Vetted Review
Verified User
I mainly use this software for its central use, which is to track and close sales. I use this software to keep track of information, implement data, streamline outreach and keep track of history on many accounts. The biggest business problem it addresses is the lack of organization for individual sales representatives. My scope of use case is to make more sales!
Jeff Lozares | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub is very user-friendly. It allows you to keep track of KPIs, and set goals, and reporting is easy to access and read. The template portion allows you to move quickly through your day without having to type out personalized emails with every client. The suggestion templates are amazing as they allowed me to think of different ways to interact with clients via email and get a better response back from clients. The meetings link worked wonders by providing a way for clients to schedule an appointment with you on their time so you don't miss out on opportunities. Utilizing these tools, gave me a better connection with clients. I would definitely recommend using HubSpot as it has made quite a difference with client interaction as well as an organization!! Excited to utilize HubSpot Sales Hub's other tools as there is just so much it has to offer!
Nick Bracy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use HubSpot Sales Hub to qualify and get in touch with leads and prospects. It is a good tracking tool for our small sales team. I especially like the visibility into the Actions that a prospect is doing once the email is sent to them. I use HubSpot Sales Hub all day every day
April 04, 2022

Fast and reliable

Carlos Begazo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use HubSpot Sales Hub for organizing my sales strategies and managing all my leads. HubSpot offers great tools that can turn my leads into customers of our business and working in a tourist area, we must have the right tools to provide useful emails and advertising that potential customers will be interested in, as well as knowing how to get our current customers interested on the products and travel packages that we put out. It’s great for organizing projects and measuring recurring revenue as well as much more analytics. HubSpot also creates a way for us to send our newsletters and track their progress and know how well they will do with the HubSpot forecast tool, which is amazing for me and my team as the accuracy rate is very high and we are able to predict failure or success and make use of the tracking tools to know how well each project is doing in terms of sales.
Joey Harman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Hubspot Sales Hub is the primary tool of our Sales Team and also marries nicely to our Marketing Team which is using the Marketing Hub. Hubspot Sales Hub gives us the tools to manage our entire Lead database, leverage our communications with them, track their progress through the sales process, and build detailed reports we use to make big decisions on the direction of the company. In terms of problems it addresses, we would be incapable of doing what we do now without Hubspot. The communication tools, workflow automation, email tracking, templates/snippets/sequences, etc. All of that stuff makes us able to compete in this challenging industry with less worry or stress.
Mitchell "Moshe" Ross | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales is heavily in use by our Sales organization, by our Marketing Team, and to some extent by Customer Success and others. It solves the problem of having all our company on the same page. HubSpot makes our business data accessible. Because of the accessibility of the data, we can make informed business decisions. Imagine that! Informed. Whether right or wrong, at least it's informed.
Douglas Hoenig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Ripple Street started working with HubSpot Sales Hub within the last year to manage our sales outreach, opportunity pipeline and client communication. We switched over from Pipedrive which was awful. HubSpot is great in many ways. It's much more intuitive. It leverages AI in inputting content and contacts. It's connected to our marketing and website and tracks that activity back to our sales outreach. It has so many features that we're just starting to leverage and I'm very excited.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub is used by the Sales, Account Management, Operations, and Customer Service teams within the Commercial Division of our organization, with a few stakeholders from elsewhere in the company. It addresses the business problem of needing a Sales CRM tool that easily combines contact, company, and deals data within one CRM, in a way that is easy to access and update.
Matthew Gardner | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub is used across our marketing, sales, and customer success departments as our core company CRM. Marketing uses many of the Marketing Hub features but Sales and CS live inside Sales Hub. Keeping a central store of companies and contacts as well as deals and deal pipeline is something that is necessary in a company our size and HubSpot is how we do that and keep our data unified across departments. It is our "one true source" of knowledge and records. If it's not in HubSpot, it doesn't exist.
Ana Dawson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
HubSpot is used by our sales and marketing department. It allows us to keep track of our contacts, new leads, send our newsletter, and any relevant info to all our clients. We also keep track of new deals and action items that have to be done. At the end of the quarter we analyze data in the reports.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Sales Department uses it to organize our valuable customers, manage daily tasks and follow-ups including calls, texts, emails, and meetings. They can communicate with the team by tagging them in HubSpot Sales Hub. They can track all the calls and minutes of calls as well as connected time. It helps streamline the workflow and create and modify the templates and send it out to our leads all at once.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization is using [HubSpot Sales Hub]. We use it for sales, marketing, and customer service. It's important we have the entire team using it so there is one single source for all of our client and prospect information. We highly recommend HubSpot Sales Hub for small, mid, and large organizations.
Christina Kay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub is so great! We use it to organize meeting links, trackable documents, and so much more. It helps us see who checks out documents that sales send and helps get meetings booked. When meeting links are used, meeting activities are increased by over 50%. Currently, it is used in our marketing, sales, support, and customer success teams. It helps organize and track activities to see what works and how many activities happen before a demo or sale.
Ed Romaine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use HubSpot throughout our organization. From pre-sales to sales through to service. This provides a valuable 360 degree visibility to our sales team on their accounts. This provides opportunities to enhance our customer's experience with our company and many times it can solve problems before they become an issue. Likewise, the pre-sales (marketing) and sales integration help assure that all created opportunities are followed up and perued.
Arcoma L. Lambert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The HubSpot Sales [Hub] FREE version is available to all the realtors and is highly encouraged by our Board Association. The paid version is a significant upgrade in services, which I wouldn't be able to live without for my business. My pipeline is diverse, both my own acquisitions, for my own investment, plus my retail deals that I list for clients.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub is currently being used by our sales and marketing departments. There is some discussion at this time of potentially moving customer service onto the platform as well. The platform has allowed for us to automate aspects of the prospecting process and free up time to focus on opportunities further down the funnel. Some of these aspects are email automation, workflows, sequences, templates, and snippets.
Meredith Mackay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Hubspot is being used within my company by the Sales department and the Marketing department. Sometimes it is used by other sales-driven departments but mainly by the Sales and Marketing teams. It helps track all sales, activities on accounts (like email, phone calls, LinkedIn messages, tasks, meetings, and more). It also helps the Marketing team by allowing them to track email opens, email clicks, active accounts, campaign emails, and more.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is used by our sales team and senior managers to report and manage our sales pipeline across different areas of our business, tailored to different sectors. We have advanced features and use multiple pipelines for different sales teams.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Hubspot Sales across the whole company. It has proven to be invaluable to our team over the last few years allowing us to easily and efficiently address several key issues, including email sequencing, various integrations. We have also been able to improve customer service using tickets, templates, and canned snippets. One of our biggest problems was always scheduling/reaching leads but we have been able to make big improvements once we started utilizing the meeting scheduler tool.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HubSpot Sales Hub has been a great addition to our tech stack across our organization. For the sales team specifically, we use this solution at a high frequency in regard to creating and sending automated email campaigns to prospects, tracking prospect engagement which provides the sales team with a score rating, and booking meetings with new prospects.

The business problems it solves for our organization are vast, specifically around prospect and customer engagement to cold sales outreach.
February 27, 2020

HubSpot Sales Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
The organization uses HubSpot Sales across departments. The Program department uses the solution most frequently for tracking and managing sales from events and at our community store. It addresses many business problems such as understanding which patrons purchase certain items and when. It also gives insight into quarterly and annual sales projections and a host of other sales related insights.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used HubSpot across our sales and marketing teams. I work on the sales side so I can primarily comment on that.

SDRs mostly made use of it for email campaigns. This includes making templates, sending automated sequences, viewing reports on how certain emails and subject lines perform and receiving alerts as to whether an email has been opened or a link clicked.

We also used it for our contact request forms.
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