Great Tool for Cyber Security Awareness
We use KnowBe4 Security Awareness Training to provide training to our employees about cyber security. We also receive weekly newsletters …
Starting at $0.90 per month per seat
View PricingOverview
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness…
Recent Reviews
How KnowBe4 Security Awareness Training Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Phishing Simulations (291)9.595%
- Security Reporting (285)8.989%
- Training Content Library (293)8.989%
- Role-based user permissions (261)8.585%
Reviewer Pros & Cons
Video Reviews
18 videos
KnowBe4 Review: KnowBe4 Allows Security Training To Be Customized & Shared Online
04:19
KnowBe4 Review: Network Engineer Is Confident In the Preventive Elements of KnowBe4
04:04
KnowBe4 Review: Security Analyst Finds End-User Success With Security User Awareness Training
02:58
Pricing
Silver
$0.90
Cloud
per month per seat
Gold
$1.05
Cloud
per month per seat
Platinum
$1.20
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.knowbe4.com/pricing-kevin…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO fraud, and other social engineering tactics through a new-school approach to awareness training on security.
The KnowBe4 platform offers multi-language support for the Admin Console and end-user localization options to deliver a more immersive learning experience to users from start to finish.
KnowBe4 provides:
Baseline testing to assess the Phish-Prone™ percentage of users through a free simulated phishing attack
1000+ interactive modules, videos, games, posters and newsletters in a library of security awareness training content
Fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates
Enterprise strength reporting, showings stats and graphs for both training and phishing
KnowBe4 has been named a leader in the Forrester Wave™: Security Awareness and Training Solutions, Q1 2022 and Best Feature Set, Best Relationship and Best Value for Price in the Winter 2023 "Best of" Awards.
KnowBe4 Security Awareness Training Features
Security Awareness Training Features
- Supported: Training Content Library
- Supported: Multilingual Training Content
- Supported: Training Gamification
- Supported: Industry-Specific Security Training
- Supported: Individualized Security Training Plans
- Supported: Phishing Simulations
- Supported: Security Reporting
- Supported: Integration with Security Tech Stack
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
- Supported: Multi-factor authentication
Additional Features
- Supported: Training library with always-fresh content
- Supported: AI-driven phishing and training recommendations
- Supported: User provisioning via Active Directory or SCIM integration
- Supported: SSO/SAML Integration included across all subscription levels
- Supported: Brandable content
- Supported: Upload own content in KnowBe4 LMS
- Supported: Skills-based and security culture surveys
- Supported: Full randomization of phishing simulations
- Supported: Single platform to manage training, phishing, and reporting
- Supported: A dedicated customer success manager for every customer
- Supported: Risk scoring by employee, group, and the whole organization
- Supported: Social engineering indicators showing hidden red flags missed within an email
- Supported: Integration with PhishER, using PhishFlip can immediately flip a dangerous phishing attack into an instant simulated phishing campaign
- Supported: Integration with SecurityCoach to deliver real-time coaching in response to risky end user security behavior
KnowBe4 Security Awareness Training Screenshots
KnowBe4 Security Awareness Training Video
KnowBe4 Security Awareness Training Integrations
KnowBe4 Security Awareness Training Competitors
KnowBe4 Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | Arabic, Chinese (Cantonese) - Traditional, Chinese (Mandarin) - Simplified, Chinese (Mandarin) - Traditional, Czech, Danish, Dutch, English (Australia), English (Great Britain), English (United States), Finnish, French (Europe), French (Canada), German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese (Europe), Romanian, Russian, Spanish (Europe), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese |
KnowBe4 Security Awareness Training Downloadables
Frequently Asked Questions
Cofense PhishMe, Infosec IQ, and Proofpoint Security Awareness Training are common alternatives for KnowBe4 Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 9.5.
The most common users of KnowBe4 Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
KnowBe4 Security Awareness Training Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 20% |
Comparisons
Compare with
Reviews and Ratings
(1034)Attribute Ratings
- 9.5Likelihood to Renew
- 9.1Availability
- 8.8Performance
- 8.5Usability
- 9.4Support Rating
- 8.5Online Training
- 8.8In-Person Training
- 8.4Implementation Rating
- 8.1Configurability
- 8.4Product Scalability
- 8.8Ease of integration
- 8.2Vendor pre-sale
- 8.6Vendor post-sale
- 8.6IT Service Provider Project Management
- 8.9Professional Services
- 8.1Contract Terms and Pricing Model
Reviews
(51-75 of 642)Companies can't remove reviews or game the system. Here's why
October 06, 2023
Great phishing testing tool with only minor issues
We have monthly phishing testing to all employees with 3 levels of training for failures. For this last month, we are running at ~2% phish-prone, compared to 5.4% for healthcare in general. The main business problem is click-throughs on any type of email and KnowBe4 has done a very thorough job of training our people to STOP! LOOK! THINK! We constantly reiterate how important it is to be aware of any and all emails.
- The different types of emails that are sent as tests keep everyone on their toes
- The training modules are excellent
- Customer service has always been excellent answering questions thoroughly and quickly.
- The main issue I have is you cannot change the training modules on campaigns without creating new campaigns. I like the campaigns we have but would like to swap the training modules to keep everything fresh.
- To create campaigns, there is no step by step process to complete them. You have to go through different sections of the software to get everything set. And some of the processes don't make a lot of sense to me in the ways they are done.
October 06, 2023
Would recommend highly
Our organization uses KnowBe4 Security Awareness Training to provide relevant content to our employees. The modules allow the users to complete all of their required training in short, less time consuming, intervals that meet their work schedules. The content is engaging and provides an overall vehicle for required training as well as self-developed content.
- Engaging content
- Easily "digested" topics
- Remedial training opportunities
- More content at the lower tiers. You shouldn't have to pay for the highest tier to get the best content.
- Default Dashboard should be to the training content for all users. Admins should have to choose to see the Admin Dashboard should they need that view.
- Users should be able to enter more information on their own. Currently the admin has to update any phone number or organizational information instead of the user doing it.
October 06, 2023
KnowBe4 best in class for Security Awareness Culture.
Security Culture Building: The platform assists in creating a security-conscious organizational culture. It provides training modules, quizzes, and educational content that can be customized to suit an organization's specific needs and policies. This helps in fostering a security-aware mindset among employees.
We also use it for:
Phishing Simulation: KnowBe4 allows us to conduct controlled phishing simulations to evaluate how employees respond to phishing attempts. This helps in identifying individuals or departments that may need additional training.
We also use it for:
Phishing Simulation: KnowBe4 allows us to conduct controlled phishing simulations to evaluate how employees respond to phishing attempts. This helps in identifying individuals or departments that may need additional training.
- Phishing Simulation
- Security Culture Building
- Risk Reduction
- Gamification: Expanding gamification elements within the platform could make security training more engaging and enjoyable for users, encouraging them to participate more actively.
- Better integration with other tools such as SIEM and email gateway.
- Phishing simulations can use more templates, so that users will not see the same templates more than once.
October 06, 2023
KnowBe4 is a Leader in SAT for Good Reasons
KnowBe4 is a industry leading security awareness training tool, which can be used to send out cyber security training content, phishing campaigns, and other resources depending on the modules you have purchased. The user is the weakest link in the security chain, and so it is important to educate and raise awareness for different threats that users will encounter. Before I purchased KnowBe4 I had to scrape together different products to send out phishing campaigns, and I was creating my own training material. This took time and meant that I wasn't able to do this as often as I would like. However, with KnowBe4 I have access to a large library of email templates, training modules, and customizable features for educating my staff.
- Customizable Phishing Campaigns
- Excellent Training Modules
- Multiple Product Integrations
- More Content for Non-Diamond Users
- More Interactive Training Material
- Customizable Reporting
October 06, 2023
KnowBe4: Security Awareness and Phishing Made Easy
KnowBe4 was implemented to strengthen the awareness and knowledge regarding phishing and cybersecurity. Education tends to lack adequate or proper training, infrastructure, and prevention around threats in the digital sector. The ability to actively train employees on current topics and trends regarding cyber security is a blessing when most consider security as an afterthought. Implementation of training and phishing is made easy with KB4 integration.
- Phishing tests and reporting
- Training for phishing and cyber security
- Ease of use management
- Digestible metrics and data
- Lower subscriptions do not offer a "full experience"
October 06, 2023
KnowBe4 is Great!
My organization has been using KnowBe4 for about 5 years. I work in Higher Education as a System Administrator in the Department of Online Learning. In this role, I believe that the training and resources offered are a very high quality for end users because they are easy to follow and retain.
- language is easy to understand
- content is repetitive
- easy to retain
- more real life examples for the year 2023
October 06, 2023
KnowBe4 Security Awareness - Cybersecurity Awareness Training
KnowBe4 Security Awareness Training Videos are used for our Faculty and Staff Cybersecurity Awareness Training (Required).
- Provides familiar scenarios to users
- Easy to Use/Follow
- Providing Cybersecurity Awareness Training Materials for October for Adults vs. Children
October 05, 2023
Still new to my role, but this tool provides a leg up
Score 10 out of 10
Vetted Review
Verified User
It is used for other training, Title IX and FERPA, but it is also used for security awareness training. We currently have annual campaigns but are in the process of changing them to quarterly. KnowBe4 Security Awareness Training is also used for onboarding new hires.
- Easy to select videos
- Easy to keep track of users' participation
- The ability to extend or restart campaigns
- The ability to reuse previous campaigns
- More selections are always welcomed
- More selections for up-to-date threats
- Quick campaign ideas, kind of like a quick survey, to see if people are aware of certain threats
The training is done in a way that can keep the user's attention and still get the point across to the end user. With the graphics and the large variety of training, from videos to interactive training, there is a set of training for any need available. If you wanted, you could even print a poster to post on the wall in the breakroom or common areas. The phishing campaigns are updated to stay relevant and go along with the newsletters for the full training sweet.
- We are able to educate our users to look for emails that may be malicious as the training shows the reinforced steps to screen an email.
- This shift in mindset and behavior creates a more vigilant, proactive, and security-conscious workforce, reducing the likelihood of internal security incidents.
- By regularly engaging employees with interactive and relevant security training content, organizations can instill a sense of responsibility and ownership for maintaining good cybersecurity practices.
- Organizations need to allocate staff or third-party support to administer the platform, create customized content, monitor user progress, and analyze training results.
- This can be challenging for smaller organizations with limited resources or those lacking dedicated cybersecurity personnel.
- The only improvement would be to be able to actually upload graphics into the template instead of having to use a link to an image.
- The only thing i would change is the flow for adding/utilizing some training modules.
October 04, 2023
KnowBe4 Security Awareness Training
We use KnowBe4 Security Awareness Training for monthly awareness training, monthly phishing tests, and annual questionnaires to gauge employee knowledge. The entire company is required to complete the monthly trainings to satisfy requirements set forth from different resources. We automatically set up employees and schedule the monthly trainings automatically.
- Monthly trainings automatically set up
- Automatically sending phishing tests
- Disabling employees automatically through AD
- Automatically enrolling new employees
- Reporting- the reports I am looking for are never there, I have to run through PowerBi to get reports of things I actually need
- I think there should be a way to send an email with every person who has not completed a required training to a higher power for non compliance issues
October 03, 2023
Easy but thorough CyberSecurity Training
This is one piece of the CyberSecurity puzzle we have. Using KnowBe4 we are able to train our users what the risks are and how to spot probable malicious attempts. Along with that we are able to test and see what patterns we have for strengths and weaknesses. We are also able to determine attitudes and perceptions so we can implement training that explains the possible attacks and why it is important to be aware.
- Identifies and defines all the different possible attack scenarios.
- Gives real life examples of successful attacks and how they could have been identified and avoided.
- Keep things simple and easy to understand. The training is for the everyday person so they avoid a lot of tech-speak - or define it simply when they can't avoid it.
- Split out a lot of the current attack strategies into their own training modules to be more in depth.
- Work on the exit of the module to show user has completed. Frequently have to have users log back on just to "finish" one or two screens at the end so that it will register them as having completed.
- Cover more things like replying to a phish and why it's bad
October 03, 2023
Great company, helpful people
We use KnowBe4 for phishing simulation, security training and a few other things as well. I like how everything works together from getting sim results to sending out training and tracking results. Very clean layouts and easy to follow instructions.
- Ease of use
- Contents of the training
- How they make all areas work together
- Cloning simulations has caused some issues since not all information is transferred over
October 03, 2023
Review of KnowBe4 Phishing
The company utilizes KnowBe4 primarily for phishing simulations, on a monthly basis, to the entire employee base. We use this to test and educate our employees, track security related metrics, and is a key part of our information security education and awareness program that has been implemented by out IT, Security and and Compliance team members.
- Integrations with enterprise systems (e.g. Outlook, Active Directory)
- Updated and Constantly Relevant Phishing Templates (Phish of the Week)
- Weekly Security Tips Emails and Communications
- Improvements to Vishing
- Improvements to custom Brand Management for templates
- Improvements and more detail to Industry Comparability
October 02, 2023
Knowbe4 is more than just for the Phishes.
Anyone who starts working for our business must take, and pass, the KnowBe4 Texas Association of Counties Cybersecurity training course as part of their orientation. This is an invaluable way to track our employee's progress and verify if they are allowed to be on our network. What makes things even easier is that once they pass the test, KnowBe4 immediately removes them from the Orientation group. This is the group we add all new employees to that automatically assigns them the test. Without this module, tracking and verifying new employees would be an arduous task.
- Track Employee's Training Progress.
- Automation of Tasks.
- See who is and isn't a liability.
- Creating Monthly Phishing Campaigns to automatically run.
- Automatically assigning training for those to fail the monthly Phishing Campaigns.
- Sending out information to employees to better arm them to spot Phishing emails.
- Unlocking user accounts.
- Assigning specific users to training rather than groups.
- Ability to split up and modify the monthly phishing results.
August 29, 2023
My thoughts on KnowBe4
It is used across the entire organization as part of our security strategy. This solves the problem of providing training throughout the organization as required by standard security practices.
- Phishing Tests.
- Offer additional training for those who click on a phishing email.
- Phish Button.
- It is performing as expected.
August 24, 2023
KnowBe4 offers good value for the price
One of the biggest challenges regarding KnowBe4 is getting users to complete their training. This isn't a reflection on KnowBe4, but rather an organizational responsibility of senior managers to enforce the training. A direct challenge we have with KnowBe4 is anticipating growth and estimating the number of licenses. KnowBe4 seems to have a relatively lenient growth threshold, but we must have surpassed it. The result is an aggressive demand to pay for the additional licenses. Of course, they come asking for the money after we submitted our budget, which places an additional burden on us to find a way to shift money around to try to pay them. Keep this in mind if you plan to use KnowBe4 as your user training solution.
- Quality training modules for an enhanced end-user experience
- Easy to manage console
- Integration with Active Directory
- Training for managing the console is mostly offered through test-based web pages
- You will probably only use a fraction of what KnowBe4 is capable of.
- When you ask KnowBe4 for knowledge of how to use a feature, they usually send you a link to a text-based webpage that may, or may not solve the issue.
KnowBe4 Security Awareness Training is used in our organization to facilitate web-based security training for all employees. Trainings are rolled out both quarterly and annually to ensure employees remain aware of the threats to their organization's cyber networks and the potential liabilities that accompany those threats. Additionally, the platform allow leaders to identify areas of opportunity to sure-up potential weaknesses and improve awareness.
- Tracks employee progress
- Allow for scheduled and personalized reminders
- Provide overall security risk health
- Provide more training modules at lower statuses
- Website tabs can be more simplified to locate desired information
- Need to improve the instructions on how to run reports
We use KnowBe4 to send out training when someone clicks on the phishing campaign links. The user will then have to complete the training. We also have other modules and training if you log into the site.
- The training videos are interesting and keeps the user's attention.
- I like the badges so you can see where you're at with training.
- I would like to see a better layout on the homepage.
We use KnowBe4 Security Awareness Training to run automated Phishing training campaigns. We create additional training campaigns that provide interactive training and games. Before we had KnowBe4 Security Awareness Training we had to manually create and deploy Phishing training. Reviewing the results was hard since it wasn't managed by an automated system. This has saved us a lot of time and provided better training for our employees. We have seen an increase in users reporting Phishing emails. We also use interactive training and game modules. We are now metrics we can review and see if anyone needs any additional training. This has been extremely helpful to ensure our users have the best training possible.
- training results and metrics
- Interactive videos and games
- Newsletters and posters
August 24, 2023
Great product and easy to use.
For training employees to spot phishing emails. We also use the phish ER capabilities to triage emails and provide useful information. This also quickens the process for a small team of security personnel.
- Ease of use
- Great content
- Good support
- Updates to content on lower tiers.
- Better reporting features.
- More automation in phisher
I currently plan out the phishing campaigns to take place once a quarter, with training campaigns. At the request of different departments I also enroll certain people in training. This product addresses the lack of training on the 8th layer. Starting off, we used to get 70-80 users failing tests. Most recently, only 20 have failed and I expect that to go down as time goes on.
- Explain social engineering well
- Answers the majority of questions users may have
- Allow feedback to be provided to better understand what the users think
- A bit more report functionality - we have a new email access training (like new-hire) that everyone is enrolled in if they have joined recently. If they fail the SAPA, they're put in a remediation group. I want to create a report that allows me to share who failed the test, and what they may have missed.
- Smart groups are a bit wonky sometimes, especially when dealing with the logic. If you set it one way, it should work that one way.
August 18, 2023
Happy KnowBe4 Customer
We use this platform to provide security awareness training to our team and to run regular phishing tests to gauge user comprehension. We find the collection of categories and emails to be very useful and a great test of our company's risk.
- The quality of educational materials is excellent.
- The website and platform are very user-friendly.
- The variety of phishing simulations keeps our staff on their toes.
- It could make setting up AD sync easier.
- I would like the ability to assign training to individual users instead of making them part of a group by clicking on them.
August 18, 2023
KnowBe4 (the attack)
This program has become part of our security culture! It has excellent modules to study new methods of defense against old and new techniques used by bad actors. It has really helped our company learn different areas of attack and how to be diligent in our work. We now report suspicious emails and calls. The customer service has been excellent as well. This program provides monthly newsletters on new attack variants and has upcoming training methods on how to identify these attacks. There are multiple training modules of varying types. Our users have really taken to the training modules and games. These modules are also updated every so often with additional languages. This helps us revisit older modules which were not available in a certain language. New modules are also introduced on a monthly basis covering new defense methodologies. All these items, modules, newsletters, etc. help our users become more secure and help the human layer defense become a stronger part of our company. This enhances our security culture. They even have modules to help new employees become acquainted with security. We would highly recommend any company in any industry using this platform.
- Monthly Newsletters
- Training Modules
- Customer Service
- Modules available earlier in multiple languages
August 16, 2023
KnowB4 is a great tool in security training
We solely use knowb4 security awareness training to train all of our staff here with all departments. We train our front end staff as well as back admin office. We also train our accounting, HR and IT department with these trainings.
- It helps us keeping our staff informed on phishing emails
- it helps our staff to protect the front end systems
- It is user friendly platform
- one improvement could be easily adding users to the training rather then whole group
- Another thing is I have to manually select the level of subscription we have in order to filter out trainings specific to our level. I think it would be ideal if it was setup to be default
August 11, 2023
The best solution for security awareness
It's a good solution to send security trainings to all the company. The content is really good, with videos and updated material.
- Updated content
- AD integration
- Trainings with examples
- Trainings with exams
- Technical support
- Performance of the solution
- Dynamic dashboards