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Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their …
Starting at $540 per year per user
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What is Laserfiche?
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers…
Recent Reviews
Popular Features
- Document management (23)8.282%
- Content capture & imaging (23)8.080%
- Records management (22)8.080%
- File sync, storage & archiving (23)7.070%
Pricing
Starter
$540
On Premise
per year per user
Starter
$600
Cloud
per year per user
Professional
$710
On Premise
per year per user (starts at 10 users)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.laserfiche.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $540 per year per user
Product Demos
Laserfiche AP Processing Demo Part 2
YouTube
Intro to Laserfiche Client
YouTube
Enterprise Content Management (ECM) and Workflow - Laserfiche
YouTube
Demo General LaserFiche.wmv
YouTube
Canon ScanFront 330 Laserfiche Integration by Accelerated Information Systems
YouTube
Laserfiche DocuSign Demo Video
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Laserfiche?
Laserfiche is an enterprise content management solution that automates processes, manages documents, and integrates applications across the organization. It works within the user's existing infrastructure by bringing their applications together, with the goal of simplifying how work gets done.
With Laserfiche’s code-free process designer, users can keep things moving quickly between departments without programming experience. Document management features digitize and organize business-critical information while keeping team members on the same page every step of the way.
Since 1987, Laserfiche has developed compliance and business process solutions for multiple industries, including:
•Local, State and Federal Government
•Higher Education and K-12
•Wealth Management
•Healthcare
The vendor promises to help organizations achieve rapid ROI with Laserfiche’s robust, out-of-the-box features or leverage powerful customization tools to develop solutions that meet their needs.
Laserfiche aims to streamline business operations so users can focus on the people and ideas that drive their businesses forward.
Laserfiche Features
Enterprise Content Management Features
- Supported: Content capture & imaging
- Supported: File sync, storage & archiving
- Supported: Document management
- Supported: Records management
- Supported: Content search & retrieval
- Supported: Enterprise content collaboration
- Supported: Content publishing & creation
- Supported: Security, risk management & information governance
- Supported: Contract lifecycle management
- Supported: Automated workflows
- Supported: Mobile support
- Supported: Integration
Laserfiche Screenshots
Laserfiche Video
Discover how Laserfiche Enterprise Content Management (ECM) software can benefit your organization. From securely storing your information to automating routine processes, Laserfiche will help ensure you never lose a document again.
Laserfiche Integrations
Laserfiche Competitors
Laserfiche Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | North America, South America, Europe, Eurasia, Africa, China, India, South Pacific, Middle East, Australia |
| Supported Languages | English, Spanish, French, Arabic, Chinese |
Frequently Asked Questions
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing.
Laserfiche Avante is an ECM suite for small to medium organizations with fewer than 100 users. It combines content management with workflow tools that automate business processes. Built on the Microsoft platform, Laserfiche Avante allows users to drag and drop e-mails from Outlook® into Laserfiche.
Laserfiche starts at $540.
Xerox DocuShare, OpenText Content Suite Platform, and OnBase are common alternatives for Laserfiche.
Reviewers rate Automated workflows highest, with a score of 8.9.
The most common users of Laserfiche are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(98)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Laserfiche is a versatile software that has been widely adopted by various departments and organizations to efficiently manage their document processes. Users have praised its ability to handle both paper and digital documents, making it ideal for organizations looking to transition from a paper-based system. With Laserfiche, departments such as accounting and HR have been able to automate the identification of metadata and routing of documents, reducing manual tasks and improving efficiency. The software is also popular for its secure storage capabilities, allowing organizations to easily store and retrieve various types of documents, including financial aid documents, admissions documents, and employment documents. Additionally, users appreciate the intuitive interface of Laserfiche, which caters to individuals with varying levels of computer expertise. Moreover, Laserfiche Avante has proven valuable in automating processes, recording project data, and facilitating updates. Overall, Laserfiche enables organizations to streamline their document management processes, improve collaboration, and transition towards digitization and automation.
Efficient and Productive Tool: Users find Laserfiche to be an efficient and productive tool for streamlining accounts payable processes, increasing efficiency, and productivity. Many reviewers have stated that it helps them streamline their workflows and improve the overall efficiency of their operations.
Universal Access to Documents: The ability to have universal access to documents between office locations is highly valued by users. This feature eliminates the need for interoffice mail and allows for secure access between departments and employees. Several reviewers have praised this functionality for its convenience and effectiveness in facilitating collaboration among teams.
Backup and Version Control: Users appreciate the backup and version control feature of Laserfiche, as it allows them to easily retrieve old or outdated documents, ensuring accuracy, maintaining records, and complying with regulatory requirements. Many reviewers have highlighted how this feature gives them peace of mind knowing that they can always access previous versions of important documents when needed.
Difficult to Understand and Navigate: Many users have found the platform difficult to understand and navigate, citing a high learning curve and a lack of user-friendly features. They struggle with grasping the system's functionalities and find it challenging to locate specific tools or perform tasks efficiently.
Cumbersome Document Management Process: Users express frustration with the document management process, describing it as cumbersome and requiring too many clicks for simple tasks. They feel that streamlining this process would significantly improve their workflow efficiency.
Slow Performance: Several users have experienced slow performance on the platform, which hampers their productivity. The delays make it more time-consuming to complete tasks and can lead to frustration among users who rely on efficient software performance.
Based on user reviews, the most common recommendations for Laserfiche are to start with a small, definable need, take advantage of all features and ensure employee buy-in, and thoroughly map out workflows before implementing automation processes.
Users suggest starting with a specific and manageable task to gain competency and demonstrate the value of Laserfiche software. They also advise fully exploring all the features that Laserfiche offers to maximize its potential in streamlining workflows and improving productivity. Additionally, involving employees from the beginning is recommended to increase their acceptance and engagement with the software.
Before implementing automation processes, it is important to thoroughly analyze and map out existing workflows. This helps identify bottlenecks, streamline processes, and ensure a smooth transition to automated workflows.
Users also recommend connecting with other Laserfiche users through industry user groups for networking and sharing best practices. They highlight the importance of attending training sessions provided by Laserfiche, researching system compatibility, and planning a well-executed rollout across all departments.
Additionally, users find value in taking advantage of customization options and functionality for overall business integration. The support team at Laserfiche is often commended for their helpfulness and knowledge.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
March 07, 2022
Laserfiche is not the software we need.
We use Laserfiche to submit and approve POs.
- It's easy to navigate for submission.
- It's easy to navigate for approval.
- It quickly emails you when a PO is ready for review.
- I'd like to see it integrate more fully with our financial software.
- I'd like to be able to submit and approve POs off campus without paying $14k a year.
- Ease of use on campus.
- Communication
15%
1.5
- None for either.
We havent used a PO system other than Laserfiche.
- Approving POs
- submitting POs
- uploading documentation
- approving off campus
- submitting off campus
September 30, 2015
VT's Hokies use Laserfiche
VT uses Laserfiche for document management of it's record construction documents of all it's structures both on and off campus. It is also used as an FTP site to share data too large to email. Laserfiche is used by our University Planning and Design [UDC] department whenever an upcoming project is put out for bid, or for review during the design process. When used for the bidding process, the advertisement with the Invitation for Bid [IFB] is published using various media. Within the IFB is a link, a user name and a password that interested bidders may use to view the bid docs [i.e., bid drawings, bid specs]. There is no longer the need to produce 35+ sets of paper drawings [blue prints] or specs, nor the expense of shipping them back and forth during the review process -- that is all done online. Also, by being able to view the data prior to the pre-bid meetings, only truly interested bidders will attend the meeting, which streamlines that process.Professors on campus have used it as an FTP site for engineering students that need access to structural data on various assignments. The professors no longer have to produce pages and pages of drawings for the students -- now all they do is email their students a link, user name and password to access the data. The students appreciate Laserfiche because they no longer have to carry around a huge, rolled up set of drawings to complete their projects -- they just log in through the web portal and have all the data needed to complete their assignments; and they can do so 24/7. Contractors appreciate Laserfiche for the same reason the students do -- the 24/7 access allows them to access the data at the office, at home, or while in the field [on site]. The VT Athletic department also uses it in the same manner as UDC and whenever planning upcoming events.My department, Facilities Records, administers and maintains the tech support for all of these users of Laserfiche with a staff of one -- me. That speaks volumes of the application's efficiency. Several of my fellow Records Managers at other Universities have a staff of at least 4 to 6 people to provide similar services as VT does with one person.
- VT uses Laserfiche for document management of it's record construction documents of all it's structures both on and off campus. It is also used as an ftp site to share data too large to email.
- Laserfiche is used by our University Planning and Design [UDC] department whenever an upcoming project is put out for bid, or for review during the design process. When used for the bidding process, the advertisement with the Invitation for Bid [IFB] is published using various media. Within the IFB is a link, a user name and a password with which interested bidders may use to view the bid docs [i.e., bid drawings, bid specs]. There is no longer the need to produce 35+ sets of paper drawings [blue prints] or specs, nor the expense of shipping them back and forth during the review process -- that is all done online. Because of this process, UDC has been able to meet the sustainability incentive programs [requirements] set forth by the Commonwealth of VA.
- Professors on campus have used it as an FTP site for engineering students that need access to structural data on various assignments. The professors no longer have to produce pages and pages of drawings for the students -- now all they do is email their students a link, user name and password to access the data. The students appreciate Laserfiche because they no longer have to carry around a huge, rolled up set of drawings to complete their projects -- they just log in through the web portal and have all the data needed to complete their assignments; and they can do so 24/7.
- Improve search functions.
- Provide Intro/How to PowerPoint for one-time or infrequent users when they are accessing Laserfiche through a web portal.
- More drop-down menus or tabs on the web version.
- Because of Laserfiche's using a format that is very similar to Windows Explorer, my new users are a lot less intimidated when using Laserfiche for the first time. Within a few minutes, they are able to navigate to the data needed, which is much, much faster than their trying to locate the hard copy of the same data.
- Sustainability initiatives have been exceeded because several of VT's departments have given up the paper and gone digital.
- Laserfiche tends to be the common denominator between departments when it comes to sharing data, and for keeping their data current.
We previously used Vaultix, which was a wonderful product, that was ahead of it's time. Unfortunately, the application's failure to evolve, lead us to seek a replacement product. Laserfiche replaced Vaultix, and, because of Laserfiche's ever evolving and improving, we have not needed to go with another product.
585
Archive,
Records Management,
providing continuity and consistancy for departmental processes
Since this product is so simple to use, several departments are using Laserfiche to manage and share their data.
1
- Document Management System
- Built in retension schedules that are in compliance with state and federal requirements
- Locating desired data is quick, easy and efficient
- Not as Apple or Mac compatible
Yes
Excellent
September 11, 2015
Laserfiche is a solid mature product overall with just a few gotchas.
We use Laserfiche as both an archival tool and as a workflow engine for managing documents. We currently use it across about 20 departments, but our major users are Human Resources, Finance and Special Education. It has allowed us to reduce the amount of physical paper and more importantly it has allowed us to automatically move and transfer documents both intra and inter departmentally. We have also recently begun using it for electronic forms.
- Integration with other systems. This has allowed us to leverage Active Directory and our Identity Management system to manage security attributes for documents. We also have automated the transmission of documents from other systems. We have significantly reduced the amount of scanning required of documents
- Client based full users have powerful features they can use to search and retrieve documents.
- The ability to use data lookup tables greatly simplifies data entry into templates and reduces the possibility of mistakes.
- The Forms Workflow features need to be strengthened to match the capability of Laserfiche Workflow. They are two different workflow engines, but the Laserfiche Workflow is the more capable of the two.
- The Forms integration with AD for licensing purposes doesn't currently allow the use of AD Groups to manage licenseholders. You can use AD OU's, but this doesn't work well in our situation. We understand that Laserfiche is addressing the issue.
- The RIO licensing model overall has complicated user administration. We strongly prefer a concurrent user licensing model.
- Our use of workflow for Special Education documents has greatly reduced the amount of effort (and physical storage space) to manage these documents. We received a Laserfiche "Run Smarter" award for our efforts in this area.
- Scanning documents
- Table lookup integration
- Forms Creation
- Complex workflows
- Integration with AD for licensing purposes
- License Management with RIO named user licenses.
Yes, but I don't use it
September 09, 2015
Laserfiche can be as versatile as your business needs are
Within our own organization, Laserfiche is used primarily in our accounting and HR departments.
While accounts receivable uses the system primarily as a storage repository, accounts payable employs the use of Quick Fields Agent to automate the metadata identification of common invoices received by our primary vendors. Also through use of ODBC lookup into our accounting ERP, they are able to key in ledger numbers as they code the invoices in order to populate all searchable data and allow for automated routing of incoming documents as needed through successful payment.
In HR, we use the software to automate the collection and routing of incoming applications for employment, this allows for easy distribution of applications to the pertinent department and location managers, and to move them through the application process as well as to facilitate the automated online onboarding of new hire paperwork once a manager has selected an applicant for hire.
- Workflow is the primary strength of the Laserfiche Suite. It offers an extremely intuitive interface that can be used creatively to address any myriad of issues encountered enterprise wide.
- User Management - While this is being addressed in current updates that are coming out for the RIO environment, overall it can be difficult when many departments are involved to maintain user licensing in an organized manner in terms of budgeting and restricting the addition of users by department managers.
- When we first implemented Laserfiche in our accounts payable department, we had three staff members that were often behind and forced to work several weekend shifts throughout the year to keep things on track. Instead of hiring a fourth staff member we instead implemented this system. Four years later we were processing three times the volume with the same staff members and no over time hours needed.
- Searching for Documents
- Marking up Documents
- Emailing/Distributing Documents
Yes
Laserfiche Mobile works very well for searching and reviewing data. Functionality is limited in comparison to full client or web interface but for a phone interface it suits several critical needs.
February 04, 2015
Laserfiche Review
Laserfiche within our company was first utlized to make our Accounts Payable department paperless with incoming invoices and the internal approval process between managers. We replicated our paper process into Laserfiche and it saved time and money. From there Laserfiche spun off into paperless documentation for some medical records utlizing QuickFields with a bar code process to automate the sorting. It also began to house secure documents for managers and human resources. Our next step was to invest and implement the Workflow Management module with Laserfiche to bring Laserfiche to its full potential since we now had employees on board using the software and being excited to use the product. We chose Laserfiche over other document management solutions because it is timeless with archiving documents and editing documents right out of Laserfiche. For example, a TIFF file would be created from a PDF file and could always be referenced; where if there was a PDF version 4 archived and the company was at PDF version 8, it would be highly possible the document would not be able to read because it was too old of an PDF version. However, as TIFF is an image and can be OCR'd, it could be read.
- Streamline accounts payable to a paperless process to increase efficiency and productivity of manager approvals and paying creditors
- Universal access of documents between office locations decreasing/eliminating inter office mail as files/folders have security access setup between departments and employees
- Backup and version control of documents with the ability to read any old/out dated document
- Automated process to sort, tag, and file documents
- Quickfields sometimes became difficult when the OCR had difficulty reading the barcodes even after intense manipulations and changes to make the index sheet work; though when it worked which was most of the time, it was seamless
- As I work in IT, it was easy for me to learn the product, however more simple documentation for end users without IT backgrounds.
- 1 to 2 day lead time for processing bills (accounts payable) versus 1 to 2 weeks with a paper process
- Instant access to records between multiple locations versus interoffice and taking a week or more with patient information
We evaluated about four different document imaging solutions through vendors in the area (Marco, Imaging Path, Xerox, and Laserfiche). We choose Laserfiche because the software is made to extend beyond the years of different software going out of date. The repository can hold any document and creates an image for redunacy which has actually come in handy with documents we had problems reading because software was not availalbe. Another point, is that Laserfiche is being utlized by the government as the product is secure, robust, and simplifies digital document managment.
100
- Professional services company
No
Yes as we used Laserfiche in a hosted environment. Our company would Remote Desktop from any location for employee profiles to setup and access different software. Laserfiche was included in that. During the setup the Laserfiche physical server was accessible but very sluggish. Their support helped us determine our network setup to open up different ports, be on an isolated domain, and diminish the issue with slow connectivity to process documents.
- It is similar to using Windows Explorer
- Templates are easy to setup and users can select drop downs to fill in pertinent information
- Security is similar to Microsoft Active Directory(AD) with users and groups while also being able to be ingrated with AD
- Quickfields can be bothersome to initially set up
- Training end users that are technology challenged