monday.com

Our organization has used monday.com extensively over the past 6-7 yrs for project management, inbox intake, user lifecycle management, asset inventory management, new hire onboarding paths, and vendor management. The automations within each board and across boards have enabled teams to collaborate more efficiently, and it has integrated decently with other platforms such as Google, Slack, and by way of Zapier. When they introduced the WorkForms feature, this greatly enhanced a number of our boards set up as inbox intake, allowing those teams to consolidate functionality from other areas into the monday.com Work OS ecosystem. We also heavily leveraged the mirrored columns to avoid tedious duplication or possible issues with missed synchronous info.

• Early on, monday.com had quite the positive ROI as it enabled IT request/incident management, project management, user lifecycle management, internal audit/review evidence, and many other use-cases.
• As our company has grown and required more complex workflows or use-cases, monday.com features have been stretched past their limits, and we have had to offload to other tools/platforms more specialized for those scenarios.
• The past 2yrs have seen aggressive price increases from monday.com, and the ROI no longer feels worth the money for company-wide usage, and we are now reducing to only those specific teams that are more deeply embedded with monday.com features and capabilities.

Atlassian Jira

We use monday.com as a project management tool to track and communicate about projects. It has helped reduce the amount of email in our inbox. In addition, we can collaborate on event planning with organizations in other countries, which is much easier than holding virtual meetings or navigating long email chains.

• Investment - Unfortunately, adoption among our team members varies widely, which increases time on some projects because they combine email and monday.com.
• It has saved our event team hours of planning time as they work with an organization in another country to plan a major event.
• Charts reduce workload because they clearly show how busy each team member is.

Canva, Intuit Mailchimp, Google Forms, Microsoft Teams, Sprout Social

We primarily use Monday to project manage approximately 1000 projects at any one time. These include Consultancy, Programmes and Events, Member Benefits, and Product Development. The ease of use has helped us implement these into teams very rapidly. The easy integration with other systems has also helped us to control processes such as issuing Fellowships and monitoring Member renewals. We also run much of our month-end and forecasting processes from Financial DBs created using the Monday API.

• Enhanced ROI by saving on project costs.
• Automated loads of manual tasks.

Wrike

We use monday.com to schedule install and repair jobs. We're able to organize it to show who the client is, whose job it is, order number, point of contact, date the work has been scheduled for, if it has been cleared by DigSafe, and other important details. We also use monday.com to coordinate our production work (custom flags, stock flags, repairs, etc.).

• Easer setup of project management boards
• Universal access to production/repair information
• Projects moving through the monday.com workflow helps with communication between coworkers and between workers and clients.

One large usage of monday Work Management is to run our Technology Portfolio - from project request intake, to budgeting/approvals, to resource allocations to end to end project management (project plans, RAID log, communication strategy, RACI, etc.). Additionally, other departments use Work Management to manage creative campaigns, business process improvement efforts, corporate calendars, and our indirect procurement process. Gaining efficiencies on our work, viewing shared resources and managing them and seeing a program level view of all our commitments has been a huge achievement that monday has afforded us. With automations, integrations and AI - our efficiencies and data integrity continues to be improved.

• process adherence/governance
• time savings - PMO and project tasks are repeatable, fast to setup and consistent
• end to end program/project management - providing visibility to the right people at the right time
• adoption / change mgmt is a bit of a challenge as not all users have full licenses as they don't "live" in monday and need more of a "partial license" but that doesn't exist today

Microsoft Powerpoint, Zoho Projects, Microsoft Project, Smartsheet and Microsoft Excel

Microsoft 365, Adobe Acrobat, DocuSign, Atlassian Jira, Atlassian Confluence