Great for sharing content with clients
Great way to organize content to share with our team and with prospects. I like that I can create digital sales rooms to curate content …
Overview
What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction.…
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally,…
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Product Details
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- Tech Details
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What is Seismic?
Seismic is a recognized leader in sales and marketing enablement. The vendor's value proposition is that their solution equips global sales teams with the knowledge, messaging, and automatically personalized content proven to be the most effective for any buyer interaction. Additionally, the vendor says powerful content intelligence and analytics enable marketers to prove and improve their impact on the bottom line, revealing what is really driving revenue and what needs to be adjusted. This according to the vendor, results in global enterprises including IBM, American Express, PayPal, and Quest Diagnostics achieving better win rates, larger deals, and higher customer retention.
Seismic is headquartered in San Diego with additional offices in North America, Europe, and Australia.
Seismic Features
- Supported: LiveDocs Technology
- Supported: Real-time content engagement analytics
- Supported: Predictive content
- Supported: Robust integration capabilities with Salesforce, Outlook, marketing automation platforms, and more
- Supported: WorkSpace: the sales content collaboration forum
Seismic Screenshots
Seismic Video
Introduction to Seismic
Seismic Integrations
Seismic Competitors
Seismic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Highspot and Showpad eOS® are common alternatives for Seismic.
Reviewers rate Support Rating highest, with a score of 7.5.
The most common users of Seismic are from Enterprises (1,001+ employees).
Seismic Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 20% |
| Enterprises (more than 500 employees) | 80% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Seismic is a versatile platform that serves as a single source of truth for content, consolidating various silos and providing easy access to relevant materials. Users rely on Seismic to streamline business processes by creating and sharing consulting materials, agreements, legal notices, and training resources. It serves as a comprehensive online library for marketing collaterals, video accessibility, and a repository for company information and tools. With Seismic, users can ensure they always have the latest version of product information like use cases, datasheets, pricing, and presentations at their fingertips. The platform has been instrumental in solving the issue of not having relevant sales content when needed by providing a centralized source for up-to-date documentation. Additionally, Seismic helps gauge interest on the receiving end by tracking how long prospects spend viewing the literature sent. Its tracking feature also provides valuable feedback on prospect engagement, helping users act promptly. Whether it's managing case studies, pitch decks, or marketing materials, Seismic simplifies content maintenance and ensures that users have access to the most recent versions. By replacing the need for multiple outdated repositories and consolidating information in one place, Seismic enhances efficiency, maintains brand fidelity, and generates frequently used tools and documents with ease. Users find it user-friendly and easy to navigate, benefiting both the user experience and content management. The platform serves as a central collateral hub for sharing sensitive content like presentations, product documents, sales content, and training materials across various departments within an organization. It addresses version control issues and ensures consistency throughout the organization while providing customization options for dynamic distribution without compromising brand identity. With features like LiveInsights for data-driven decision-making and integration with Salesforce and email tools, Seismic streamlines content distribution to the sales organization and provides visibility into prospect engagement. Overall, Seismic is widely used in multiple departments such as sales, marketing, consultant relations, relationship management, etc., to create presentation books and maintain consistency in content. It has received overwhelmingly positive feedback and is considered an essential tool for sales enablement success.
User-Friendly Interface: Users have commended Seismic for its user-friendly interface and intuitive design, which have made it easy to navigate and get accustomed to. They find the interface responsive and appreciate the ability to easily customize documents.
Seamless Integration within Salesforce and Outlook: The integration of Seismic with Microsoft Outlook is seen as a significant benefit by users, as it allows for seamless access to Seismic's features within their familiar email client. This integration has been highly appreciated by users for providing easy access to the content they need without having to leave the programs they already use.
Time-Saving Features: Users value the time-saving features in Seismic, such as the ability to save favorite collateral pieces and view recently used content. These features streamline workflows by providing ready access to various sales collateral and allowing users to add specific content while tracking recipient access.
Confusing User Interface: Users have consistently found the user interface of Seismic to be confusing and difficult to navigate, hindering their overall experience. Several reviewers have expressed frustration with the layout and organization of the system.
Terrible Search Features: Many users have criticized Seismic for its poor search functionality, which often provides irrelevant results. This has made it challenging for users to find the documents they need, rendering Seismic ineffective for their purposes.
Difficulty in Document Management: A significant number of reviewers have reported difficulties in managing documents within Seismic. They find it cumbersome to navigate through a large amount of content and struggle to locate specific resources. As a result, these users feel that Seismic is not meeting their needs effectively.
Users commonly recommend the following for effective use of Seismic: connect with Seismic's technical support team for helpful answers and assistance, get involved in Seismic's Early Access communities to pilot new features and stay updated, and seek advice from other companies that have implemented Seismic for tips, tricks, and best practices. These recommendations highlight the importance of seeking support, leveraging community resources, and learning from others' experiences for a successful implementation and utilization of Seismic.
Attribute Ratings
Reviews
(51-74 of 74)Companies can't remove reviews or game the system. Here's why
May 17, 2019
Helpful tool for prospecting!
- Helps gauge interest.
- Easily share content.
- Track-opens and time spent viewing each page.
- Required to install a lot of updates on Seismic's Outlook extension.
Score 10 out of 10
Vetted Review
Verified User
- Seismic allows for a single source of information to access in a convenient way.
- Seismic allows me to keep track of emails that are opened and viewed, allowing me to have an agenda to call potential prospects.
- It allows our marketing department to have a convenient database to keep material up to date and allow myself to access to it.
- I believe that is would be helpful if the salesforce link would allow me to search for email addresses in a more convenient way.
May 16, 2019
Seismic is easy to use and super convenient
Score 10 out of 10
Vetted Review
Verified User
- Ease of use.
- Good organization of content.
- Multiple ways to provide content to customers.
- We use a different name for Seismic internally. It would be good if it was consistent.
- Organization capability is great but sometimes we don't organize info in Seismic very well.
- Outgoing emails from Seismic should be formatted to look like emails going out of Outlook with our branding.
May 16, 2019
Seismic is great!
Score 10 out of 10
Vetted Review
Verified User
- It is an easy, fast way to get people good information on our products.
- We can see if they open the link and how much time they spend viewing each page of the document.
- It's integrated with Microsoft Outlook and is easy to use.
- Not much bad to say about it.
- If someone forwards your email to 20 people and all of them click on the link, you will get a notification saying the original recipient is opening it from 20 different places(sometimes around the country).
May 16, 2019
Best Target Prospects with Seismic
Score 10 out of 10
Vetted Review
Verified User
- Customization of HTML text: allows literature to be integrated seamlessly into the email so that it doesn't appear sales-y and aggressive.
- Customization of the length that the live link can last: allows us to determine how long we want the contact to be able to view the literature based on our timeline.
- Feedback from specific pages: this is extremely important as it shows us the features that the contact found the most interesting and allows us to best strategically target the contact.
- The predictive content section could be a little more intuitive so that it didn't require any manipulation.
May 16, 2019
Seismic: the simple to use enterprise continuum
Score 10 out of 10
Vetted Review
Verified User
- Sorting option and searching algorithm inside Seismic to reach the right content required.
- Wild card usage to reduce the time of reach.
- Entry dashboard which particularly helps in consolidation as per the roles and access privilege.
- Use of the graphics and caching to check the relevant content before downloading.
- Provide mobile app capability for both iOS and Android.
- The sorting algorithm could be improved suiting to lower bandwidth standards in remote locations.
- User space could be provided to pick the favourite document and list them separately.
- Capability to choose search criteria and later when the new documents are loaded globally, this can alert the user based on the search criteria if the documents have arrived.
May 16, 2019
Seismic is a solid document collaboration tool
Score 10 out of 10
Vetted Review
Verified User
- Analytics tracking for the seller of when the prospect opened content, how long they read it, what they read.
- I use it also to send quotes to better understand my buyers' interest level.
- Aggregation of marketing assets for easy finding.
- Adding more than one item to your workspace at one-time.
- There could be some navigational improvements to reduce clicks.
May 16, 2019
Seismic can simplify your life while bringing positive seismic changes to your workplace!
- User-friendly interface that is easy to navigate
- Creation of books can be easily customized by a click of a button
- The system is fast and does not take a lot of time to produce the final product
- It would be great to have the option to select a range of photos that can easily be swapped in and out of slides for further customization
- At times there seem to be issues on the back end of the system where certain data does not pull in correctly
- The ability to reorder slides directly in the system prior to producing the deck would be nice
February 26, 2019
Meh. There must be better options. Not user-friendly.
- Forces you to organize your collateral.
- Integration capabilities with Salesforce are strong.
- A terrible user experience for those managing content/assets. For example, you basically have to organize assets twice -- once on the back end for those managing assets, and again for those using them.
- Exceptionally outdated user interface. I would like to see Seismic invest in better UX.
- Implementation was not great. The people were responsive, but sometimes unclear, and never able to give us a good timeline or next steps.
December 17, 2018
Seismic: Great Opportunity Poorly Executed
- Tracks the opens and closes of content when sent to contacts outside of our organization
- Centralizes content in a way that is reusable but not completely static
- The predictive content is not actually predictive at all, but instead is a rules based set of XML that we as the company using Seismic have to create ourselves. Really should leverage engagement metrics, sales cycles, and user stages to determine the content next best to share.
- Professional Services are a pain to work with, and try to charge for every engagement, even when simply trying to create dynamic charts on their platform that was originally described as something the tool should do out of the box.
November 28, 2018
Seismic makes a seisable impact!
- Seismic is a one stop shop for all of my sales enablement needs to help enrich my pipeline
- Seismic creates a unified language among sales and sales enablement so our internal messaging is consistent
- Seismic's Salesforce integration is seamless, so my searching for and sending of information is a breeze
- UI could do with some retooling, but that might just be our internal view
September 07, 2018
Seismic Rocks!!
- Killer functionality to aid in quickly and easily searching and finding content
- Ability to easily send content directly to customers and track their engagement
- Ability to sync Seismic activity to Marketing Automation and Activity Management tools
- The back end administration is a little cumbersome and confusing
August 24, 2018
Seismic: The one stop shop
- Allows me to quickly find documents that I send to prospects.
- I can quickly and easily upload a document to share across my department.
- I can also send out documents to people directly from Seismic.
- Easy to use interface.
- I'm completely satisfied with it so far and can't think of any areas for improvement.
August 07, 2018
Seismic Document Repository
- Allows all documents and resources to be searchable
- Allows the organization to control which versions of documents are released internally
- Allow end users to view and interact with the documents prior to downloading locally
- The UI/UX is not very intuitive and could use a usability update
- It's often very slow in returning search results
- Users sometimes have difficulty finding particular documents if they aren't tagged correctly
- Seismic allows for one location to store all relevant content so that associates are not having to spend as much time searching for what they need.
- Seismic provides the ability to fully customize content such that one template can serve many needs with the simple ability to answer questions that drive the customization in the content. This customization can range from simple to quite complex depending on your level of expertise with the tool.
- Seismic provides a lot of flexibility when it comes to organizing your content and how to make the experience of accessing that content unique to the needs of each user in the system.
- The administrative tools for building LiveDocs in the system (customized content templates) are tedious, cumbersome, and inflexible. There are not a lot of customization options for the design of the LiveForm used to gather the user's inputs. The tools are built using outdated technology (Silverlight) and are very error prone when trying to do anything more than the most basic of functionality.
- The sort order of documents/folders in the DocCenter is not flexible. For example, documents within a folder are always sorted alphanumerically but folders are always at the top of the list regardless of the name. Let's say we want to put 5 documents in a folder and then at the bottom of the list we'd like to have a folder titled "Other", that can't be done. The folder will always float to the top of the list, this is frustrating from a design perspective.
- The built-in document usage reporting is difficult to use for our purposes.
July 02, 2018
Seismic Review
- Very organized material
- Presentations look awesome
- Keeping contacts and presentations saved
- More Brainsharks
- No expiration on the live sends
- When presentations are sent via email attachment- giving the same look as a live send would be great
- Creating Dynamic Folders - Different users look for content in different ways, Seismic supports this with Dynamic folders. It's a filter you define to present a folder, for example, case studies and have it dynamically create folders by use case, product, industry, etc... This same case study could also live in other folders such as a product folder showing all of the content sorted by type without having duplicate files, as its all a virtual dynamic folder.
- Search - VERY strong search to find content with filtering that allows the user to quickly get to the content they need by type, industry, product, use case, competitor, etc... full indexing, but a way to sort out all the results gives the field access to exactly what they want if they prefer to search.
- Salesforce integration - providing content recommendations based on opportunities, so the field doesn't have to guess what they should be using. The system can recommend content based on defined fields such as sales stage, product, competitor, industry, and highlight content when they need it. Such as case studies in the same industry during early opp stages, a test plan during the pilot stage, or a contract at the negotiation stage. This allows them to get recommendations from us as they progress through the sales cycle
- LiveSend and Analytics - The field can send content (or multiple pieces of content) and see if the customer opened it and for how long. Like their own personal Marketo. This is great when you meet with a group of customers and can see which of them opened and how long they read it, helping the rep see who their likely champion is. From a content management/marketing perspective we can also understand what is being used, in what deals, in wins or losses, how often its accessed, allowing us to create better content, and avoid creating things that are not used.
- The front end and mobile app are very dynamic, however, the backend is in need of an update. They spent a lot of time making the front end work well in any browser and mobile, but the back end where the admins work leverages older technology. Better that they updated the front end for all the end users and they say they are in the process of updating it.
- Flexibility on the landing pages - would be nice to have sub-landing pages. They support multiple profile pages (which is great - for different roles), but would be nice to have subpages support a tile layout like the homepage too.
June 26, 2018
Seismic for Asset Management
- Automation of the updates to regular materials
- Allow the flexibility to create custom presentations from pre-approved slides
- User-friendly interface
- Ability to post and manage text entries outside of Office documents
June 22, 2018
The search features are terrible.
- The platform seems very stable. It's very easy to download and share content.
- The search features within Seismic are absolutely terrible. We type in what we're looking for and the results are not relevant. My team can rarely if ever find the documents we're looking for. It makes Seismic completely useless and I have just reverted back to my old system of saving documents on my computer or within my email. My system is not a perfect system but it's much better than what Seismic has to offer. It is so bad that our Head of Operations announced last week they took off the majority of the content last week. The hope was that with less content it will be easier to find what's there. I still don't plan to use it because so far it has just been a waste of my time.
March 13, 2018
Seismic Review - great tool for collaborating, sharing and building internal and external materials
- Documents are customizable and easy to send directly to customers from the platform itself. Saves time by preventing you from having to figure out how to edit on your own and then save and send from your email.
- Our company used to have internal and external documention housed across multiple platforms. Seismic solves this problem and condenses all our materials into one easy place.
- More visibility across the sales org and supporting orgs (marketing, customer success) as to what other groups are using and working on.
- The gmail integration is nice to have but doesn't always work like it should...
- There's still confusion (at least internally) on where to find certain documents as the search functionality doesn't always pull up what I'm looking for.
- Seismic is great at housing all documents in a place where they can be found.
- Seismic's integration with Gmail has helped to enable easy sharing from places where I spend my time, my inbox being one of them.
- Seismic's live docs feature can be extremely helpful in building out personalized white papers and proposals, especially helpful in complex deals.
- Seismic's search functionality and UI feels like it's lacking and could be improved.
- The Gmail integration has had its fair share of issues and hasn't quite been seamless.
- The use cases between some of the features still seem a bit confusing, even after sitting through how-to's.
November 21, 2017
Seismic Has Created a Seismic Shift in our Work Flow!
- Customizable documents that are easily produced by our team members and are tailored to the needs of our clients are available at the click of a button.
- Teams can save documents they've created for a particular client so that the next time they need to work with said document, all they need to do is change a few details.
- Teams can share documents and work together on edits, revisions, and collaboration is key.
- When you have a link inside a document to a specific document in your workspace, the link takes you to the landing page, not the specific document.
November 16, 2017
The Solution Product Marketing Has Long Been Waiting For
- Seismic enables personalization of existing content, making it easy for sellers to provide and deliver the necessary context to buyers, without re-writing or re-developing assets.
- Seismic informs marketing of which assets are being used and which ones are performing the best in terms of resonating with prospects. Marketing's Seismic dashboard (LiveInsights) is Product Marketing gold. You can clearly understand what resonates, and what doesn't.
- Seismic is an awesome solution for sales enablement. When new sellers join, the ability to point them at an in-context repository of content helps to ramp productivity.
- Seismic's reporting has improved significantly. LiveInsights were a tremendous development. I'd like the ability to share executive reporting from LiveInsights w/o creating a LiveDoc.
- Seismic's NewsCenter is outstanding, it negates the need for sales newsletters and other forms of ad-hoc communication. I'd like to see NewsCenter enable users to share content directly from news articles.
July 26, 2016
Provides critical customization my sales team needs!
Score 8 out of 10
Vetted Review
Verified User
- Incredibly granular customization of materials, but managed in a way that is still really easy for sales to access
- Integration with Salesforce and Outlook - huge when trying to push sales to find everything they need in one location
- Intuitive and straight-forward user experience for sales reps
- Onboarding
- Self-service training and support