Overview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Best tool for messages
Efficient and Easy to Use!
Slack has been very helpful in improving my productivity
Slack: Communication and integration made Easy!
Best collaborative tool to enhance your business
Slack - A well designed project management and communications software
Use Slack - To communicate and collaborate effectively
Slack - Communication and Collaboration Excellence
Easier tool for communication
convenient tool for communication with teammates
Slack is the best choice I made so far for my professional experience
Good tool, but lacking a calendar function is a weakness
Slack is the top app!!
Slack easy and useful
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (407)9.797%
- Mobile Access (384)9.292%
- Discussions (394)9.292%
- Notifications (403)8.989%
Reviewer Pros & Cons
Pricing
Free
$0
Pro
$7.25*
Business+
$12.50*
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.8Task Management(251) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7Gantt Charts(61) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7.8Scheduling(208) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.8Workflow Automation(226) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.2Mobile Access(384) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 8.2Search(382) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 7.2Visual planning tools(151) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 9.7Chat(407) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.9Notifications(403) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 9.2Discussions(394) Ratings
Users can join groups or message boards for forum-style collaboration.
- 8.2Surveys(247) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 7.7Internal knowledgebase(247) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.5Integrates with GoToMeeting(111) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.5Integrates with Gmail and Google Hangouts(184) Ratings
Integrates with Gmail and Google Hangouts.
- 8.4Integrates with Outlook(122) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8.1Versioning(183) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 8.5Video files(337) Ratings
Supports video file types
- 8.5Audio files(332) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.1Document collaboration(268) Ratings
Users can edit files and attach comments to files.
- 8.2Access control(247) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.2Advanced security features(212) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.8Integrates with Google Drive(213) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 9.1Device sync(271) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(8210)Attribute Ratings
Reviews
(76-100 of 407)Have you tried Slack? No, not slacking-off or the slacks you wear to work. Slack! Your new communication tool!
- I like that it has icons so you can quickly know who's busy (in a meeting) or working from home just by looking at the emoji.
- It also has a feature to integrate gifs into the workspace which I think adds a fun way to communicate with others!
- Lastly, its ease of use is great! It's very easy to learn and integrate into our everyday use at the office.
- I do wish Slack made it easier to see your DM's. They added a feature that moves them around based on who is active, but if you're trying to find a thread with a teammate who isn't active on Slack at that moment, it's a lot harder to find.
- I also think they could integrate with AI more and have apps for AI.
- Lastly, it would be awesome if it would tell you when a coworker was last active. It would be nice to keep track of when people are logging off.
It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
The tool to go for everyday chatting in business
- Individual communication throughout team members
- Group chats to inform the entire team
- Automated channels where system updates are posted
- Provide also video support
- none (happy user)
- none (happy user)
Mails are nearly reduced to zero.
Less meetings because of fast 1:1 communication.
- Internal communications
- Information distribution lists
- Generic email monitoring and fwding
- Client comms
- Workflow management notifications
- Love Huddles for spontaneous meetings
- Love threads
- Integrations possibilities are endless and can be powerful - only limited by imagination
- Emails for channels
- Customised out of the box industry integarted solutions would be great. ie remote work force, call center etc.
Older colleagues seem to resist and prefer to engage in email... as they are used to that form...
- Creating channels for your personal projects
- Creating communities for a specific discussion
- Huddle and Sharing screen are the perfect option
- There should be a last seen option
- There should be an option to track that user is using it on mobile or desktop
- Make is user friendly for creationg and deleting personal groups and chats
Best for project meeting and analysis
Best for communities
Best for calling
Best emojies
Slack makes communications better.
- Notifications
- Add Google meet Reminders -
- Connect with your google calendar and other accounts.
- Schedule Messages
- How to reply to message without making a thread could be easier
- They should option of underlined text.
Slack uniting teams
- Talk with friends at work
- Collaborate with colleagues
- Report to direct managers
- Less noisy
- More user-friendly
- Less steps to delete a whole thread
It is less appropriate when having a long conversation with multiple questions within one single thread.
- Reply to particular message in group and following the thread
- Audio calls without any distortion
- Hashtags and channels which is different from others
- Pin the messages to track it easily
- All good as of now
- Integration with third parties
- User management
- Save message for later and set reminders
- Makes remote work feel less lonely
- Sometimes, integration are a bit complicated, but that's not Slack's fault
- The desktop app works great, the web app on the other hand, we had problems with it
- Some ISP are blocking Slack for some reasons
I love SLACK!
- Integration
- Bringing large groups together
- Letting people know when your busy
- Talking to people on the go
- Easier way to create group messaging
Slack review
- Notifications for my meetings and chats
- Have conversations easy to find
- notify my team when i'm sick or busy or in PTO with a emoji in my profile
- Delete or leave a conversations with multiple people
- have a more personalized profile
- have the option to automate some channels so that they open themselves
Great place to talk and communicate to work colleags
- Integrations with another apps/softwares
- Multiple groups of chats
- Fast interface
- Filters to search specific conversations
- Group Calls are confuse in the interface, you don't know if the person in the other side is hearing you or not
- I don't think Slack app is as good as the platform, it's a point that has room for improvement
- Couldn't find another thing to be better
For example, we connect slack with our inbound leads source, this way, when someone fulfil our form to get to know us, all the info about the person shows up at our inbound group, making easy for us to work with these leads
I admit it, I love Slack.
- Communication between remote employees
- Sharing links and docs
- Creating a fun atmosphere
- Emojis
- It’s great to share GIFs but difficult to easily embed them.
- Some of the ways to turn on and off notifications are difficult to manage.
- Those are my only “2” complaints
- Creating and inviting colleagues to groups to address specific topics
- Video messages are the next level of asynchronous communication
- Sharing documents and links inside the chat bring life to the conversation
- Integrations and bots makes your life easier
- A lite version to compete with WhatsApp and bring to the conversation to those employees who resist migrating to Slack
Slack maybe not be so suitable if you have a small local team in a consolidated business.
Great for collaboration, hopefully it'll replace email!
- Share file quickly and easily with certain team members
- Search and reference previous conversations
- Organize projects and team members via channels
- More robust previews of files, e.g., INDD, AI, PSDs, etc.
- Annotate attached files
Great for our needs at this time. Second to none.
- Instant messaging with notifications
- Sharing of documents
- Integrations with other software vendors
- Connecting with external companies through Slack Connect
- More native integrations!
- Flexibility in notification sounds
- More control over Workflow builder without having to pay for additional services
Sharing collaborative documents and using the Workflow Builder and Slackbot can cut down on manual repetitive tasks. We are just breaking into this, but we can see a world where all communication is done through Slack and integrations.
A great communication platform for remote companies
- Communication to group, individuals
- Public and private channels, topics for temporary stuff.
- Organize communication in threads.
- Make quick calls (Huddle)
- Searching for a particular word, file etc can be better.
Slack - The Social-Media of Business organization
- One can only chat or reply to a particular conversation by mentions in channels.
- No need to take any admin's permission to join channels.
- One can draft messages, list your to-dos, or keep links and files handy.
- Huddles are limited only.
- Didn't see any other issues, but it can be a big move if they increase the upload & download speed.
Slack is an amazing business communication app. It allows public and private channels, effortless file sharing, and an integrations with Google Drive and other applications used in business organizations. It’s an easy to use application which works on all upgraded desktops & mobiles as well.
The Bad:
There plans are very expensive. Free version do exist, but has some particularly limited features. They have to do some upgrade in their Video and Audio Call as well for the betterment of quality and firm state.
Like a professional whatsapp
- Slack is like a Corporate WhatsApp
- Sharing media files, and chatting is so easy
- You can pin important messages in chat
- to make your status active even if you are offline
- should invent something, if the messages are seen or not
I want a feature where my online status should be visible as active even if I am offline.
And also, chats get vanish after 90 days, which is a drawback.
Easy and fun communication
- Quick chats between coworkers.
- Ability to hop on a phone call with one or more people.
- Fun gifs to lighten the mood and improve culture.
- Uploading photos or saving photos from the app can sometimes have a glitch.
Slack has a user-friendly interface, huddle features, mobile compatibility, and calling features.
- Automates communication processes.
- Easy channels, groups, and permissions.
- Productivity is easy with apps like JIRA.
- Email threads to track stakeholder responses.
- Screen sharing, video, and voice are all faster on Huddle than on Google Meet.
- Updates sometimes trigger notifications.
- During prolonged use, the app freezes and restarts.
- Inability to set a background when participating in meeting calls.
- Huddle/call
- Sharing attachments
- Unsend or edit messages
- Emojis
- Screen sharing
- Lag is noticed sometimes
- High battery consumption
- Multiple messages can't be deleted at once
Great messaging platform at an affordable price.
- I love using the remind function to have slack tell me about things that I need to remember. It can be used for exact dates and times in the future and even recurring reminders. It's definitely one of my favorite features.
- Slack allows you to "huddle" with other teammates. This is a quick voice call and is way better than trying to call someone on the phone.
- Slack's ability to integrate with many other software makes it invaluable. We can have other software send us notifications or reminders in Slack that we wouldn't have received otherwise.
- The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
It is super easy to jump on a call with another member of my team and chat with them. You can share your screen and even draw on the screen of the person who is sharing. It makes it really easy to help direct a team member, or just have a bit of fun.
Less appropriate scenarios:
I probably wouldn't try a team video call on it. I'm not sure how well it would work for a video call with a ton of people on it.
slack communications
- provides separate channels for communication for individuals and groups
- Makes communication easier and flexible
- Can share the old conversation history to new users
- very innovative
- desktop application is convenient over the mobile application
- overall good application no much negatives
Makes calls, communication, file transfer easier.
sometimes face file size restrictions while sharing files.
slack is suited for all users as it has a very easy and convenient interface and all users can learn to use them immediatly without any prior training.
An Admin Professional's Perspective on Slack
- Helps us to play trivia games during holidays with all the teams
- Helps use to communicate effectively
- Builds accountability
- It would help to have more integrations that keep employees engaged.
- It would help to have a built in AI feature
- More creative tools
Early teams to big ones - Slack is for everyone
- Internal communication between team members and teams.
- External communication and support to customers.
- Bots to automate a lot of tasks, reminders and program updates.
- Polls and forms to gather feedback on various things.
- Slack huddle to quickly transfer context on work.
- Manage multiple programs and work streams.
- Connection with multiple apps is super helpful and powerful.
- Search for messages
- Integration with 3rd party softwares and apps
- Able to organise my chats and channels to keep it clean
- Slack Huddle
- Organising channels and chats under a specific section
1. Internal team communication for a team size of less than 500 but more than 20 people.
2. Multiple work streams and teams.
It is less appropriate when:
1. Setting up private customer channels for support.
2. Using a slower computer, slack hangs sometimes.