TrustRadius Insights
TeamSense has been successful in solving various business problems for the users. It has simplified attendance reporting, communication, …
Overview
What is TeamSense?
TeamSense is an app-free, text-based digital platform developed to connect hourly workers and their employers. Created by manufacturing veterans from Whirlpool, General Motors, Alcoa, General Mills and Boston Consulting Group, TeamSense supports domestic and multinational employers from Hunter Douglas and…
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What is TeamSense?
TeamSense is an app-free, text-based digital platform developed to connect hourly workers and their employers. Created by manufacturing veterans from Whirlpool, General Motors, Alcoa, General Mills and Boston Consulting Group, TeamSense supports domestic and multinational employers from Hunter…
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For the latest information on pricing, visithttps://www.teamsense.com/pricing
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
What is TeamSense?
TeamSense is an app-free, text-based digital platform developed to connect hourly workers and their employers. Created by manufacturing veterans from Whirlpool, General Motors, Alcoa, General Mills and Boston Consulting Group, TeamSense supports domestic and multinational employers from Hunter Douglas and Pella Windows to TDK, Hello Fresh and companies in verticals including aerospace, healthcare, home building, automotive, metal fabrication and food delivery. Based in Everett, Washington, TeamSense is wholly owned by Fortive, a provider industrial technology.
TeamSense Features
- Supported: Absence Management
- Supported: Employee Communication
- Supported: Employee Engagement
- Supported: Employee Self Service Portal
- Supported: Attendance Tracking
- Supported: Employee Onboarding
- Supported: Pulse Surveys
- Supported: Mass Text Messaging
- Supported: Reporting
- Supported: Admin Dashboard
TeamSense Screenshots
TeamSense Video
TeamSense
TeamSense Integrations
- ADP Workforce Now
- BambooHR
- Breathe
- Dayforce
- ChartHop
- Factorial HR
- Freshteam
- Gusto
- Hibob
- HR Cloud Workmates
- HR Partner
- intelliHR
- Justworks
- Namely
- Paychex Flex
- Paylocity
- Personio
- Proliant
- Rippling
- Sage HR
- SAP SuccessFactors
- Sapling Onboarding by Kallidus
- Square Payroll
- TriNet
- UKG Pro
- UKG Ready
- Workday Cloud Platform
- TriNet HR Platform
TeamSense Competitors
TeamSense Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English, Spanish, Vietnamese, Haitian Creole |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
TeamSense has been successful in solving various business problems for the users. It has simplified attendance reporting, communication, and monitoring processes, saving both employees' and managers' time. The software has cut down on staff time fielding calls and has provided a quick and easy alternative for employees to report absences or late arrivals. Users have reported that the platform is user-friendly, which makes it easy for them to access information from anywhere.
During the pandemic, TeamSense has helped to bridge communication gaps and allowed for the easy delivery of daily real-time company-wide data on COVID exposures and risks, as well as daily health screening. The product's ability to provide such crucial information in real-time has increased employee awareness regarding the importance of reporting symptoms of COVID-19, making the workplace safer. TeamSense also allows for mass messaging, simplifying communication processes and ensuring that everyone stays up-to-date with the latest information.
Moreover, TeamSense offers an ad hoc survey feature that allows users to deliver surveys for different purposes such as exit surveys, new hire surveys, and ad hoc surveys. This feature provides valuable feedback for the company to improve their attendance policy review and execution. Lastly, TeamSense's note-taking function per employee is a useful tool for tracking employee absences and determining what areas need filling on any given day. Overall, users have had a positive experience with TeamSense and enjoy the ease of use and features provided by the software.
User-friendly tool: Several reviewers have stated that TeamSense is a user-friendly tool that makes it easy for their staff to use without any hassle. Users appreciate the simplicity of the software, which allows them to quickly navigate and access all necessary features.
Efficient attendance tracking: Many users have praised the efficiency of TeamSense's attendance tracking feature, which saves time and effort compared to manual processes. The system enables managers to track their team's attendance quickly and efficiently while providing insights into patterns or behavioral-based issues.
Effective communication: Numerous reviewers have highlighted the effectiveness of TeamSense's communication features, allowing them to communicate with their team members more effectively and streamline messaging by filtering messages to select groups of individuals. This feature has been appreciated as it improves organizational efficiency, especially when working remotely.
Difficult to use: Some users have reported that the software is challenging to navigate and not user-friendly. They feel that it requires a lot of effort and time to understand how it works, which can be frustrating.
Missing features: Several users have noted that there are some essential features missing from the platform, like an easier way to send mass messages to large groups or resend a communication without retyping everything all over again. The absence of these features makes it less efficient for users.
Confusing/Inaccurate information: Many profiles on the system contain incorrect or missing information, leading employees not receiving messages being pushed out as intended. Users also report experiencing confusion when mistakes are made with associate names, and different names are associated with their accounts.
Users commonly recommend TeamSense for its ability to meet customer needs, adapt their product based on feedback, and provide excellent support. They appreciate the team at TeamSense for their commitment to continuously improving their product to better serve customers. Users also recommend trying TeamSense as they have had a positive experience with it. They find TeamSense to be a great choice for its simplicity, efficiency, and versatility. Lastly, users commend the professional team at TeamSense for their seamless process and ongoing support throughout.