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Wufoo

Wufoo

Overview

What is Wufoo?

Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.

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Recent Reviews

TrustRadius Insights

Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found …
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Wufoo review for you.

9 out of 10
December 04, 2019
Incentivized
I have used Wufoo in various roles over the years. Overall, it is a simple, easy-to-use form builder with multiple uses. The free option …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 16 features
  • Data export (30)
    10.0
    100%
  • Multiple question types (30)
    9.0
    90%
  • Themes (29)
    6.0
    60%
  • Custom logo/branding (32)
    4.6
    46%
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Pricing

View all pricing

Free

$0

Cloud

Starter

$14.08

Cloud
per month

Professional

$29.08

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

wufoo demo

YouTube

DocVerify Wufoo Demo

YouTube
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

6.2
Avg 7.8

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

8.3
Avg 8.6

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

8
Avg 8.3

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.5
Avg 8.3

Survey Administration & Security

Features related to administration & security for survey tools and data.

9.5
Avg 8.4

Survey Distribution

Features related to the distribution of surveys.

7.5
Avg 8.1
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Product Details

What is Wufoo?

Online Form Builder with Cloud Storage Database

Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.

Wufoo Video

Wufoo - Online Forms Made Simple

Wufoo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.

Form Builder, Zoho Forms, and Formstack Forms are common alternatives for Wufoo.

Reviewers rate Response tracking and Data export highest, with a score of 10.

The most common users of Wufoo are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(119)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found it beneficial for streamlining processes, improving communication, and collecting data in a modern and efficient way. One of the key use cases of Wufoo is creating and managing forms for internal processes such as vacation and sick leave requests, conference registrations, and statistical reporting. By digitizing these forms, Wufoo has significantly reduced the need for multiple paper forms, saving time and reducing entry mistakes for schools and other organizations.

Another important use case of Wufoo is collecting feedback and change requests from different departments within a company. Users have appreciated the quick and versatile submission options provided by Wufoo, allowing them to easily collect files and text from various stakeholders. Additionally, Wufoo's integration with PayPal Payment has been particularly valuable for users who need to create custom ordering forms or collect payments online. The customizable reports feature has also allowed users to provide clients with monthly and annual sales reports.

Universities have found Wufoo to be highly beneficial for creating user-friendly forms, streamlining data collection, and saving time for creative services departments. The software has been utilized in schools for operations, billing, recruitment, and various applications, surveys, data collection, and updates. Not only does this make the process more convenient, but it also helps schools meet sustainability goals by reducing paper waste.

Furthermore, Wufoo has been successfully used by freelance graphic web designers to manage vendor applications and gather contact information for their clients. It has also been employed by digital marketing organizations to collect form fill-outs for clients in the healthcare industry. This showcases Wufoo's versatility as a lead generation tool across different sectors.

Overall, Wufoo has proven to be a valuable solution for organizations looking to streamline processes, improve data collection efficiency, and enhance communication across departments. Its ease of use, extensive integrations, and responsive customer service have made it a preferred choice for various purposes, including form creation, feedback collection, event registration, and data analysis.

Simple and Intuitive Interface: Many users have praised Wufoo for its simple and intuitive user interface, stating that it is easy to navigate even for non-technical individuals. The drag-and-drop functionality allows for effortless form creation without the need for extensive training.

Helpful Customer Support: Several reviewers have commended Wufoo's customer support team for their promptness and personalized assistance. Users have reported receiving clear and concise answers to their questions, often accompanied by specific recommendations tailored to their individual forms.

Wide Range of Form Options: Wufoo offers a wide range of form options and formats, including radio buttons, checkboxes, and text fields. This flexibility enables users to create forms that cater to their specific needs and requirements. Some users appreciate the inclusion of side boxes for additional information, which helps prevent confusion and provides context for the questions being asked.

Outdated User Interface: Some users have expressed dissatisfaction with the outdated user interface of Wufoo. They feel that it lacks updates and looks visually basic and boxy, comparing it to a typewriter on plain paper.

Difficulty in Customization: Users have found it difficult to customize their forms due to hidden or hard-to-find features. They also mentioned limitations in field restrictions, making it challenging to fit all the needed content within those restrictions and causing issues with field rules.

Lack of Integration Options: Several users have mentioned limitations in communicating with other software and difficulties in exporting data from Wufoo. They desire more integration options for multiple accounts, credit card gateways, as well as improvements in transferring reports to Word or Excel.

Users have provided several recommendations for Wufoo based on their experiences. The three most common recommendations are as follows:

  1. Try the free version before purchasing: Many users suggest trying the free version of Wufoo to get a feel for its features and functionality before investing in a premium package. This allows users to assess whether Wufoo meets their specific needs without any financial commitment.

  2. Explore other potential providers: While users generally find Wufoo to be a good option, many recommend exploring other potential form building and survey options as well. They suggest considering alternatives such as Google Forms or Survey Monkey, especially if simplicity is a priority.

  3. Improved customization options: Several users recommend adding more options for customization in terms of aesthetics. They believe that enhancing the design customization capabilities of Wufoo would better cater to the needs of organizations and allow for more personalized forms and surveys.

It is important to note that while users appreciate the ease of use, versatility, and simplicity of Wufoo for basic form building and gathering information, they also mention areas where the platform can be improved or suggest exploring alternative solutions. These recommendations provide valuable insights for individuals and organizations considering Wufoo for their form building and survey needs.

Attribute Ratings

Reviews

(26-50 of 63)
Companies can't remove reviews or game the system. Here's why
Rebecca VanDenBerg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I currently use Wufoo to implement forms for over 20 Website Clients. I have over 40 forms in use currently ranging from basic contact forms to complex custom ordering forms. We choose to start using Wufoo back in February 2012 after searching for a solution that allowed us to incorporate PayPal Payment with customized order forms. We need to collect very specific user information for a particular client's educational workshops and Wufoo offered us the best solution. We also use the custom reports to provide clients with monthly and annual sales reports which they love. We have used Wufoo to create simple contact forms, surveys, event RSVP, livestock show entry forms w/payment, farm market order forms w/payment, daycare employment applications, education workshop registrations w/payment, and more. I have had a few technical questions and I received direct email responses and dialog with the same support staff person to resolve or answer my question.

Overall, Wufoo have been a huge benefit to our business as it provides us a way to create customized solutions for clients in an easy package.
October 09, 2015

Darn good stuff

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mostly use Wufoo to attain donations and payments for volunteer organizations within our school district. It works incredibly well for this purpose. The ONLY downside is the limited payment gateways that you are able to use in Wufoo to collect money. Other than that, it is very intuitive and easy to use and I wouldn't change anything about it.
Audrey Burn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm a freelance graphic/web designer and I use Wufoo for two clients, one holds a large festival in the fall and has the need to manage vendor applications and emails and the second is a small private school who uses Wufoo to gather contact and volunteer interest info from parents. Both of these forms feed into MailChimp which allows them to manage their emails.
Isaac Nuell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Wufoo primarily for dynamic event registrations (using PayPal integration) and follow up surveys. The software is using across departments and is used to collect data in a single source document for future use and integration into CRM and advocacy tracking systems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Wufoo to capture respondent information on various forms throughout our website and through email campaigns. The forms could relate to prospective student inquiries, work order requests, or event registration. Several areas of my organization use it. Wufoo allows us to securely capture data without paying a lot and with little to no need for knowledge of programming code or sophisticated web design experience without compromising on our website's branding and functionality.
Lane Castleberry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wufoo has been a terrific solution for our website needs at Oklahoma Baptist University. We moved from hand-coded forms (that looked pretty stale) to a simple and easy to use software. Time investment for creating forms dropped drastically. We liked Wufoo so much, that we re-created all existing forms as Wufoo forms -- so they all now, look consistent and offer a user-friendly experience.

Our department assists all other departments, university-wide, with creative services. Thanks to Wufoo, forms are an easier task, so we can focus more time on other tasks. Wufoo also eliminated the need to relay data to our clients (departments). They can log in to to Wufoo easily to view data and print off spreadsheets, removing us as middlemen.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Wufoo to help with donation tracking, client forms, and other valuable, important information to make our organization flow and flourish. As the administrator, I keep all the records of such forms and Wufoo has made it easy for me to be very clean and organized! I recommend Wufoo and wish I knew more about this product in the past!
Joseph Hillman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Wufoo is used by marketing teams to conduct surveys, gather info, and generate their email lists. Often it was used for follow up questions on their trade show counterparts. It was used across the organization on the various teams.
Sarah Downing | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Landmark College Institute for Research and Training (LCIRT) is using WuFoo for online conference, workshop, webinar, subscriber list and certificate program or course registrations. WuFoo is also currently being used by several other Landmark College departments such as Student Affairs, Events, and the Office for Institutional Advancement for internal and external submissions with various stakeholders such as faculty, staff, students, parents, alumni and donors.

WuFoo allows LCIRT to quickly set-up registration for training events with the added benefit of a providing an online payment option. Our forms use "Rules" in order to provide messages to those seeking various payment options such as check, purchase order or online credit card payment. The form inbox, that is sortable by name, date, etc. is very helpful for customer service follow-up and registration tracking. Additionally, the form completion status for each submission is useful for customer service follow-up.

Stephen A. Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We first used Wufoo as an embedded form on our website to collect information on registrants for the NFL's Business-Connect program (minority & women-owned business initiative). The first form was lengthy and involved many different kinds of data fields including "file upload" for businesses certification documents. This worked extremely well. As data was collected I imported it into a custom-built Access database to allow our Business Connect Manager direct access to the information. Incrementally I exported new data and updated the Access db. Wufoo has built a very easy-to-use export function that allowed rapid and accurate exports. Next I built a Wufoo form to collect data on donors and their contributions to our charitable foundation. This form was linked to Paypal for payment processing and the form was imbedded in our website to make it available to visitors to our site. Following these two initial forms, I designed an additional 50 forms that served as collection tools for surveys, contest entries, vendor revenue data, event invitation, transportation registration among others. Forms were used across departments including Marketing, Philanthropy, Events & Hospitality, Administration, Information Systems and Community Affairs.
Sarah Strenio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Wufoo for all permanent form collections at our school, from operations to billing to recruitment. We use it primarily for applications, surveys, data collection / updates, and registrations. Some specific examples: student enrollment; summer school enrollment; school lunch program registration; credit card authorization for automatic bill payment; applications for faculty and staff positions; formal internal surveys. We are better able to meet our school's sustainability goals by collecting our "paper" work through Wufoo.
Score 9 out of 10
Vetted Review
Verified User
Wufoo links are provided on a site I previously worked on (previous job). Our customers would click a link and answer the questions to provide the office with valuable feedback. We also used wufoo to collect required data to help our rental, maintenance & accounting departments. It does a great job at providing us with important information we needed to know in order to move forward with our jobs.
December 03, 2014

Woohoo for Wufoo!

Carla Rose Fisher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The company for which I was office manager utilized Wufoo to create a schedule of classes for its after-school performing arts program. With over a dozen classes offered, the admin department needed an easy way to allow parents to scroll through the class offerings and view the options and also to know when a class had reached its capacity.
November 26, 2014

Happy with Wufoo

Score 7 out of 10
Vetted Review
Verified User
I implement several forms a year for the Home & School Club (PTA) functions at an elementary school. The forms are used for things like; book fairs, play applications, donations, party RSVPs, back to school forms, carnival tickets, etc. These forms are embedded in our website and allow parents to pay using a credit card and at their convenience.
Heather Ahrens | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I work for a small non-profit in the Health Care industry. We are limited in resources and WuFoo has really been an awesome product for us. We use it for everything from the Contact Us portion of our website to Event Registration to Evaluation Surveys and everything in between. It's so easy to use, fun to play around with and has helped me to learn such things as CSS code and basic HTML. In the event that we've needed to contact Customer Service for assistance, they've been extremely helpful and they also are appreciative of feedback. I'm known as the WuFoo guru here so WuFoo makes me look good!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our business uses Wufoo to help in customer sales and enrollment. It takes users through a series of forms so that we can collect information from them that is useful in determining whether they are viable customers or not, and moving them through the enrollment process. Wufoo makes it easy to have this information automatically disseminated via multiple means such as email or file drops to an FTP site, making process automation and tracking extremely easy.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Wufoo for application forms for our various events, surveys to collect feedback from past events, scheduling meetings by collecting necessary client data, employee reviews, etc. We basically have found a way to use Wufoo forms in a little bit of everything we do. It integrates wonderfully into our WordPress website, is easy to email someone a form link, and collect all the data in a downloadable format.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Wufoo to build contact forms for smaller efforts and test projects, so we don't have to tie up precious development teams. We are using Wufoo on a couple larger projects as well and it flexible enough to meet our needs.
March 11, 2014

Yahoo for Wufoo!

Score 7 out of 10
Vetted Review
Verified User
I used it when I was an elected Foreign Fellow Representative on the Fellow Advisory Council to liaise between over 200 Chinese and American fellows across 2 provinces and the Senior Leadership Team in Beijing. The purpose of the surveys was to increase feedback and communication between staff/fellows and senior staff.

I also used it to manage the next Council elections.
March 10, 2014

Wufoo Review

Cindy Le | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
As a student government group on campus, we needed something to use for our funding application that would be easy to set-up and user friendly for all funding applicants. We also expanded and started using the website to transfer all other applications and forms online since it is easier to distribute and collect data.
March 08, 2014

Wufoo for everyone!

Ellis Natalia Garcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using Wufoo as part of the services offered to our clients and for the whole organization. We usually run contests using the forms, build order forms for a supermarket client and used them as Save A Dates for our photography department. Wufoo has helped us collect data, it has helped us upsell different products and has even increased sales for one of clients! It's a great tool to consider, very easy to use!
Katelyn Ludwig | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Wufoo was selected as a way to integrate forms as part of an existing website design. Our CMS was extremely limited to apply and integrate website forms, and Wufoo seemed like the best option for us. We were very happy using it on our website to help us collect contact information for a large amount of folks at a reasonable cost. After another redesign and a new CMS/CRM, we continued to use Wufoo for website form support. I'm not sure if it's still being used at this point, but it was user-friendly enough for various folks to be trained on the tool.
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