Overall Satisfaction with Blackbaud Raiser's Edge NXT
Raiser's Edge NXT is used to manage alumni, donor, and prospect information.
- Manage biographical and giving history.
- Accessible query and reporting functions.
- Track visits and other interactions with constituents.
- Needs more robust gift entry options in web view.
- Needs better/more user-friendly import tools (currently met by 3rd party add-ons at a cost).
- Web view dashboards should NOT require extra $$ add-ons to do more than very basic reporting.
- Needs access to more Education fields in web view list building (i.e., education attributes, which are heavily used by many colleges and universities).
- Query/lists/segmenting constituents.
- Accurate gift tracking and reporting.
- Ability to create giving files that allow smooth reconciliation with finance.
- Much better reporting capabilities.
- Better options for coding and grouping gifts (campaigns, appeals, etc).
- Web view dashboards make analysis more accessible to staff and executives.
By utilizing screening information and/or the built-in prospect information, we are able to better segment our donors for more appropriate asks. We are also able to identify donors who may be able to make more substantial gifts and do further individual research to determine if they are major gift prospects.
- Online Training
Raiser's Edge NXT is more robust than the other databases I'm familiar with and has more robust query, exporting, and reporting capabilities.
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes