Churn Zero is the best assistant
February 14, 2023
Churn Zero is the best assistant
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with ChurnZero
As a not too big company, we used to have all our information about clients in different places and the follow-up was tedious and difficult. Also, we used to have different tools to automatized tasks, with CZ we can have all in just one place, automatized tasks in just one place, so we can follow up better our clients and help them grow with us.
- Presenting all the information of a client in one place
- Automatizing the tasks around the client management in a very easy way
- The customer care they have is the best, I am always advised by my CSM on how to do things better.
- They have very great tools that are available for more money, and probably they need to think is this very small companies that need them the most.
- We accomplished our objectives 2022 in terms of client's retention thanks to CZ
CZ has everything in just one tool, it is better organized and has a lot more of automatizations to configure. But for sure, the breaking point for us to change was the customer care, CZ has a very well-prepared staff to be with you all the steps on the way and we really appreciate that.
Do you think ChurnZero delivers good value for the price?
Yes
Are you happy with ChurnZero's feature set?
Yes
Did ChurnZero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ChurnZero go as expected?
Yes
Would you buy ChurnZero again?
Yes