IT Director's Review of Druva inSync
September 20, 2019
IT Director's Review of Druva inSync
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Druva inSync
As an Office 365 Administrator, I have to be able to identify and manage risk. We value the Microsoft O365 cloud platform, but when it comes to restoring deleted files, their restoration process is awful! I have significant piece of mind when files are deleted from our SharePoint sites, that instead of going into the "recycling bin", I can restore the entire Document Library or Site as needed, to the day before. This alone has saved me a lot of time!
- Restoring users and deleted files from both Cloud and desktop applications, with only a few button click.
- The InSync dashboard allows me to see where all my assets are and when their last backups occurred.
- The installation process was VERY easy. So getting everyone up and running was painless.
- Restoration Log Report, should match file name to Microsoft's Activity log. One for one comparison helps to ensure that all files were restored.
- They need a report that also allows me to know if a backup process is taking a more than normal amount of time. I had one user whose backup started August 28th and was still running Sept 15th. This to me, would be a "failed" backup, but it was just stuck and none of their reports alerted me.
- I really don't have a third issue, Druva Rocks!
- I have lived through the restoration process and must admit, the security I feel having Druva now, compared to before when I just relied on Microsoft, is life changing for me! If I see that someone accidently deleted 2,700 files (due to improperly Un-Sycning a SharePoint synced folder). I don't even flinch. In the past, with Microsoft, it would have been a nightmare to restore.
- Peace of mind, is the biggest ROI I can think of!
We used to pay for MozyPro (before Carbonite), when I was shopping around for a Cloud backup, Druva stood out because it could backup us everything: Desktop, Exchange, Outlook and SharePoint. Since we are 100% Office 365 cloud based, Druva won!
We have not had any issues, so I don't have any examples, I use the Microsoft Alerts to identify all the issues within our system.
Druva stood out because it not only backed up the laptops, but Exchange, OneDrive and SharePoint, in one solution.
Do you think Druva Data Resiliency Cloud delivers good value for the price?
Yes
Are you happy with Druva Data Resiliency Cloud's feature set?
Yes
Did Druva Data Resiliency Cloud live up to sales and marketing promises?
Yes
Did implementation of Druva Data Resiliency Cloud go as expected?
Yes
Would you buy Druva Data Resiliency Cloud again?
Yes
Using Druva inSync
42 - We have Consultants, HR and Finance, who all use Druva inSync.
- Accidentally deletion of files.
- Laptop failure.
- To new to answer.
- Streamline SharePoint Migration, from Client to Internal Team site.
Evaluating Druva inSync and Competitors
Yes - MozyPro was the previous desktop backup, we did not have a Cloud OneDrive or SharePoint backup and that proved to be very painful. After 7 tech support calls to Microsoft, I literally gave us trying to figure out what files had been deleted from a site. Microsoft kept asking, what files were deleted, to which I responded, I don't know, that is why I wanted to restore the whole site!!!!
- Product Features
- Product Usability
- Analyst Reports
During the evaluation process, Druva was the least expensive when you take into account that MozyPro only backed up our desktop. When Carbonite purchased MozyPro, they also added the cloud backup. However, their bid was still higher than Druva's complete solution.
I did a very thorough evaluation. I would not change anything that I did, except move quicker on getting it purchased.
Druva inSync Implementation
- Implemented in-house
Change management was minimal
- Getting time on everyone's schedules, where they were going to be home for the first complete backup. There are some users that have a lot of content so backup had to run over night.
Druva inSync Training
Druva inSync Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Desktop support is the one area that I value most. If a machine is down and has to be replaced, the ease of installation and duration of "down time" are significant issues. Knowing that, if I could not help the employee, Druva could helps give me piece of mind.
During a recent "Un-Sync" action performed by a user, thousands of files were deleted. With the support of Druva, I was able to restore all the files and verify to the user that everything was made whole. That is the most valuable thing I could do. Druva is working hard to make sure that their reports more closely align with the Microsoft Activity reports, so the verification process is easier to reassure the user and team that all files were restored.
Using Druva inSync
| Pros | Cons |
|---|---|
Like to use Relatively simple Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Setup
- Restoration
- Monitoring
- Backup Restoration Reporting
Yes - Have not use it yet, so too new to rate.
Integrating Druva inSync
- Office 365 Cloud
Super easy, no issues at all.