Would recommend HubSpot to everyone, it's the best there is.
May 03, 2021

Would recommend HubSpot to everyone, it's the best there is.

Brian Hope | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot right across our whole organization, it keeps everyone up to date on what was last communicated with our awesome clients. Our Sales team us it daily for keeping up with our pipeline to make sure we have enough to keep hitting our targets. We also use the ticket system for our Reorder department and we love it as it keeps it separate from the deals but keeps everything with the companies. We have different stages in the ticket system so we can make sure our awesome clients do get the product before we told them we would. I can't say enough good about HubSpot it's a very powerful tool if used properly. Thanks,
  • Very easy to use, and very easy to set it up the way it works for us.
  • It keeps all the info we need for each client in one spot.
  • I love the way it automatically populates the companies Logo, which helps to make sure it's the same place. Cause in our industry we sell to hospitals and they have lots of different hospitals under the same umbrella.
  • I would say it's helped us with our ROI and cost savings.
It's the easiest CRM out there to use.
For some reason, I can't find the ones that we used in the past. I have used Legrande and Salesforce CRM's in the past.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I don't have anything specific just that it's one of the best CRM's out there hands down. I have used several other ones and nothing compares to HubSpot.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10