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How HubSpot makes my work life easier
December 15, 2021

How HubSpot makes my work life easier

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot day to day to manage our client lifecycles and sales pipeline. It helps to manage tasks easier and creates an environment of accountability and productivity. I'm grateful to use the product because it helps me to manage my day and week and ensures I'm accountable and follow up every client interaction promptly and professionally.
  • Manage tasks.
  • Track stages in pipeline.
  • Create client database.
  • Auto generation of tasks on non-working days.
  • Tracking new contacts and their most recent interactions.
  • Increase in overall revenue.
  • Increase in sales conversion rates.
  • Better NPS feedback.
Comprehensively better. The UI is much friendlier and aesthetically pleasing. The functionality is streamlined to my preferences and task management makes customer management and follow ups a dream. It's a definite A+ from me having used 20+ CRMs across my career, I can easily say HubSpot ranks in the top 3.
HubSpot has a more customisable approach and significantly less errors than the CRMs I've used in the past. To be able to log in, and know that I can get on with my day is a blessing. Knowing you don't have to spend time each day troubleshooting recurring issues is a delight.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Trello, Google Workspace (formerly G Suite), Slack
HubSpot is well suited to anyone in a client facing role. It helps to understand your clients and tracks your contact history allowing you to give the best impression and stay organised. It may not be as appropriate in a project management setting once a deal is closed as it has limitations in this sphere from what I've observed.

HubSpot CRM Feature Ratings

9.2
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
9
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
Not Rated
9.0
Task management
10
Billing and invoicing management
7
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
Not Rated
8.0
Custom fields
8
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated