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IBM Process Mining tracks projects from beginning to end.
June 25, 2022

IBM Process Mining tracks projects from beginning to end.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Process Mining

IBM Process Mining monitors the progress of our initiatives from their inception to their conclusion. Transparency is improved throughout the whole implementation process, and the process starts with this step. Our ability to handle all organizational workflows is much enhanced by this tool. With complete authority over all corporate processes, teamwork is at an all-time high.
  • Monitor, control, and enhance processes.
  • Powerful backend programs and APIs available for use.
  • Integrate AI into corporate procedures to lessen the amount of work done by hand.
  • Not enough mobile app options.
  • Unfortunately, not all functionalities have been thoroughly documented by the vendor.
  • Subscription costs a lot of money.
  • Disbursement and vendor payments are only two examples of the kind of routine processes that might benefit greatly from being automated.
  • IBM Process Mining has helped us better understand our consumers by revealing patterns of behavior that can be explained by the use of AI.
  • By automatically detecting, verifying, and bettering workflows, IBM Process Mining helps me locate inefficiencies and opportunities. That makes it simple to distribute assets where they will have the greatest impact, boosting return on investment.
Our decision to switch to IBM Process Mining was based largely on the quality of their customer service. When it comes to advancing the company's goals, the team can always be counted on for reliability and cooperation. Our employees' productivity and effectiveness have both increased thanks to their mentoring and lessons. Because of the urgency with which they do their tasks, our teams have been working with them more often.
IBM Process Mining, as the name implies, aids in the analysis of business processes in real-time so that insights may be gained before any decisions or moves are made. To help with decision-making, process models may be set to automatically visualize logs of events, revealing where bottlenecks and inconsistencies exist in the workflow. In this approach, it is simple to make adjustments to procedures by directing additional resources to where they are most required.

Do you think IBM Process Mining delivers good value for the price?

Yes

Are you happy with IBM Process Mining's feature set?

Yes

Did IBM Process Mining live up to sales and marketing promises?

Yes

Did implementation of IBM Process Mining go as expected?

Yes

Would you buy IBM Process Mining again?

Yes

This is an excellent environment in which to develop new management tools and test out conceptual models for use in commercial organizations. It can track the whole workflow of a company and identify any bottlenecks in the process. Notifications are sent to our system administration staff if the automated data flow application encounters a disruption.