Best productivity suite on the market
June 20, 2021

Best productivity suite on the market

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

It is being used both at the department level and across the whole organization. Since it is subscription based, all licensing is managed in the cloud. With Microsoft 365 (formerly Office 365), users have the option of running the software in the cloud and also installing the apps locally to workstations, laptops, and mobile devices. It addresses the business problem of having a robust, all-in-one productivity suite that is compatible across multiple platforms and operating systems.
  • It is compatible with multiple computer platforms and/or operating systems. This is essential especially in organizations where everyone is not on the same platform.
  • File sharing/collaboration features of the software are stellar. This is another essential need of productivity software like Microsoft 365 (formerly Office 365).
  • Another big strength is that most organizations/businesses use Microsoft 365 (formerly Office 365), and it seems more organizations are buying into this. This is good, especially as organizations work with each other and have the need to collaborate.
  • Some features of Microsoft 365 (formerly Office 365) can take a little time to learn or can be complicated for some users. This might require that users take formal training in how to use these features.
  • Since Microsoft 365 (formerly Office 365) is primarily cloud based, this can create some confusion for users, from a software use standpoint--especially for users that are not fully accustomed to using cloud-based software.
  • The cost of licensing for some organizations may be too high, especially given that Microsoft 365 (formerly Office 365) is subscription based.
  • It has most features/programs that most users will need on a daily basis for work.
  • It is secure, and since it's subscription based, it will get timely updates/patches to the software.
  • It is the premier platform, especially as we collaborate, share files, etc. across the organization, or even parties outside the organization.
  • One positive impact it has had is that it works well at what it does, and that is that it offers productivity apps/features that most users are going to use on a daily basis.
  • Another positive impact it's had is that it has made things easier to collaborate with internal/external groups to the organization.
  • A last positive impact it has had is that updates/patches to the software are automatic and managed by the vendor, which saves IT departments time in having to manage this.
We really haven't evaluated other Office-like productivity suites/collaboration tools, since Microsoft 365 (formerly Office 365) does everything that our organization needs for the work that users do on a daily basis. This combined with the fact that it is the perfect suite/tool to be able to collaborate with both internal and external groups, means there is not a reason to look elsewhere for a tool to do this. Last is the fact that Microsoft 365 (formerly Office 365) works well across multiple platforms, operating systems, etc.and there is not a need to search for something else that would take its place.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

It is well suited for most organizations/businesses across the board that want a mostly easy-to-use productivity suite that is both secure and has most features/programs that the majority of users will use on a daily basis.

It is less appropriate for organizations/businesses where costs are a major concern, since this will require ongoing licensing costs, since it is subscription-based software.