Workshops and Diagrams for the win.
February 15, 2023

Workshops and Diagrams for the win.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I, and others on our team, often use it to run workshops. These range from cross-team alignment, to engineering challenges, to feature prioritization. We also use it as a digital whiteboard to map out complex topics, take UX Research notes, and quickly visualize concepts instead of a Vizio or PPT.
  • Workshop facilitation - running a user story workshop, quickly capturing input from many team members, organizing it, voting on it, and iterating on the discussion through structured activities using votes/timers are essential to our workflow.
  • Digital whiteboard - for distributed/hybrid teams we use miro boards to draw, map, and diagram complex technical processes, conceptual problems, or even as a shared brainstorming area to collect notes, ideas, and the like.
  • Diagraming - for years I've been building layers and complex technical flows for software, hardware, and related systems in Miro. Mapping technical interactions, user interactions, and layering them together is easy, flexible, and one of my core skillsets.
  • Miro could unlock a great deal of power with better integrations. We'd started moving to FigJam for design boards as it was tightly integrated with the design assets themselves.
  • Similar to above, our sessions often take data in or export data to things like Jira and Excel. Richer integrations would allow Miro to replace clunky transitions between tools. E.g. Kanban boards, prioritized lists (using the cards)
  • In my prior role (pre-Cisco) I built a sales toolkit around user-story workshops similar to those of AJ&Smart. That toolkit grew our business, grew our geographical reach, and the process has survived my departure and grown to a central part of the agency's engagement model.
See prior responses, but Miro first allowed my prior employer to run remote workshops with distant clients. It then led to business continuity during covid. Today, at Cisco, we have a completely hybrid team around the globe and use Miro boards for small personal visualization, regular team collaboration, and large hybrid multi-day workshops.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


I have only used MURAL 2-3x and found it a bit clunky but overall similar. It has been 2-3 years since that experience. I was not interested in looking into MURAL more.

I have used FigJam until recently when company policy removed access. FigJam is great for design collaboration due to its tight integration and unfication of resources under one product. The FigJam featureset is not mature enough to run workshops or do deeply complex diagramming which is where Miro shines.
It is great for one-time use, or small group, collaborative sessions. Workshops for distributed teams are much better with Miro, and the voting and timer features have added real value and simplicity on that front. Having run many dozens of workshops in Miro, the product continues to evolve and impress in this area.

It is not ideal for use as a living document. Many of our systems are integrated and automatically update things like links, status, or other data. While Miro does not need to be everything, a few exceptional integrations would be welcome. e.g. Sync cards to a spreadsheet, consume Jira status, etc