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Good HRIS
September 23, 2022

Good HRIS

Anne Clarke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Recruiting, Onboarding, HR, Payroll modules. Our business problem was that all documentation was paper based and all processes were manual and poorly documented. This is our first HRIS platform and it has streamlined and automated so many processes for us. Our employees (49 count) are positive about the platform and ease of use.
  • Position management
  • Payroll
  • Employee self-service
  • Applicant tracking
  • Separation of service
  • Compensation management
  • Customer implementation
  • Consistency between pages (buttons, terminology)
  • More consistent new hire procedures
  • Improved visibility into applicant pool
  • Less paper
  • More workflow automation
  • Better reporting
Paylocity has automated our payroll, scheduling, and time off requests. Supervisors have more insight into their team and the payroll financials. Employees are able to update their personal information and direct deposit. Data is in the cloud instead of my file cabinet. Employees are able to share their background, skills, and interests with colleagues on their profile.
Surveys are easier to create and distribute through Paylocity compared to SurveyMonkey and Google Forms. Exit interviews through the workflow process is terrific. We plan to implement Community and Peer Recognition in the next six months.
Paylocity met our defined criteria for product features, ease of use, pricing, and access.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

Paylocity is a good comprehensive HRIS platform. Product integration with background checks, Indeed, eVerify and tax payments is fantastic. More effort into graphic design for established features/modules would be appreciated. Sometimes SAVE is at the top and other times it is at the bottom. Some tasks require clicking save too many times and other tasks don't require clicking save at all. Some reporting can be zipped but the standard payroll reports cannot be zipped. Why haven't these code differences been synced?

Paylocity Feature Ratings

8.4
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.5
Approval workflow
8
Balance details
9
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
8
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.5
New hire portal
9
Manager tracking tools
8
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
6

Paylocity Support

Overall support is fine. It depends on who answers the question. I only call support on the phone if I'm in the middle of processing payroll and have an issue. I email support for other questions to keep record of the conversation. My sales rep is fantastic and never stops working.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Support cares about my success
Quick Initial Response
Escalation required
My Sales Rep has gone above and beyond when issues get too complicated. I have had some implementation setup errors that took many months to resolve. The sales rep responded to every email and escalated service support for me.