Quick and Nimble - QuickBase
Overall Satisfaction with Quickbase
My previous organization used QuickBase in multiple departments to support cross-functional processes. The processes range from fixed asset management to salesforce automation to project management and resource allocation.
Pros
- QuickBase is extremely flexible in helping you design a solution that maps to the process you are trying to automate. There are very few process issues that I've not been able to create a QuickBase solution to improve.
- QuickBase has great reporting and dashboards that are easy to create and customize to help line managers visualize and manage the business.
- QuickBase makes iterative system development possible and even easy.
- QuickBase connects seamlessly with existing systems like salesforce.com.
- Quick base automation capabilities have improved immensely in recent years, and I have been able to connect many systems and automate many processes that previously required manual imports.
Cons
- QuickBase administration, particularly their legal department when negotiating a new account agreement, is quite difficult.
- The QuickBase document management capabilities are ok, but could be improved.
- QuickBase does not handle non-western letters and characters (I.e. Chinese or Japanese) well.
- I'm grasping for areas of improvement. Honestly, I am able to make the QuickBase system do almost anything. It's that easy and flexible.
- Quick base has allowed us to increase efficiencies across the organization, freeing up resources to focus on greater value work streams.
- Quick base has improved access to data and data transparency.
Unless you have a SQL server database attached to your SharePoint site, SharePoint is not even in the same league as QuickBase with regards to functionality.
Salesforce.com, verva crm, and service max are designed for specific processes within the customer resource management realm. You can customize those applications, but typically need a developer to do so. We build our own quick base apps for a lot less money.
Salesforce.com, verva crm, and service max are designed for specific processes within the customer resource management realm. You can customize those applications, but typically need a developer to do so. We build our own quick base apps for a lot less money.
Do you think Quickbase delivers good value for the price?
Yes
Are you happy with Quickbase's feature set?
Yes
Did Quickbase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Quickbase go as expected?
Yes
Would you buy Quickbase again?
Yes
Comments
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