Item: Rippling
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Our company uses Rippling for payroll, vacation, benefits, and device management.

We got Rippling to handle a bunch of different HR processes, and came from Gusto.

Pros and Cons

Easy benefits enrollment
Simple PTO management
Intuitive UI

Performance Reviews
1/1 Tracking
Growth tracks

Return on Investment

Employee satisfaction with benefits enrollment
Employee satisfaction with PTO management
Easier time onboarding employees with the tools they need
Easier time tracking HSA spend
Overall productivity gains for the company

More robust than Gusto, with a broader feature set from what I recall, although it's been about two years since we moved to Rippling. I remember Gusto being hard to find certain pieces of information, like my benefits plans and how to get insurance cards and things of that nature.

Support Rating

Quick response. I even had an incident where I couldn't figure out how to enroll my new laptop in the device management product of Rippling and someone at Rippling actually jumped on a live call with me and helped me figure out what was going wrong. That sort of can-do attitude impressed me.

Key Insights

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Usability

Rippling does everything we need it to do. Payroll, benefits, device management, and much more. All of the functionality is thoughtfully designed, with an intuitive layout, and it's easy to find what you need to do, either as an employee or a manager. Rippling, like any HR platform, can always grow to do more, such as handling performance management, growth tracks, 1/1 meetings, etc.

Other Software Used

HubSpot CRM, Avoma, Google Drive

Likelihood to Recommend

Rippling is very thoughtfully designed, and it's easy to do the things I need to do as an employee. Requesting vacation time is one example. I can see my balance, request PTO, see my future balance, and more. As a manager I get notified when a member of my team has requested PTO and I can easily approve it.

For benefits enrollment, they make it super easy, having all the paperwork pre-filled out with my information and I just need to review and sign after making my plan selections.

Excellent HR platform that does many useful things for our company

Modules Used

Overall Satisfaction with Rippling