Overall Satisfaction with SalesLoft
SalesLoft is used in a few ways at my company:
- Repository for templates and cadences.
- Automation tool for outreach.
- Workflow management.
- Workflow management.
- Template management.
- Evaluation of different templates/cadences.
- Eliminates double data entry.
- Having trouble uploading CSV files.
- Used to have prospecting tool - not sure if this still exists or could be brought back.
- Really don't have any further complaints! The tool is very helpful.
- Big time savings.
- Rep productivity has increased.
- We have had more deals but we have also had more products released since signing on with SL.
Any time I have had an issue there are more than a few contacts that I can reach out to at SalesLoft and they are all happy to help. For instance we were having an issue with uploading CSV files. We reached out to our initial sales contact Blanche Reese and she provided us with articles to help with that. we are still having the issue but I believe it is something on our end.
SalesLoft is a much stronger tool than the other tools that we used in the past. I always felt that Pardot and I believe it is called Salesforce Engage were tools that are meant for Marketing and do not have all the things that we need. SalesLoft is definitely a tool that is meant to help one to many communication but has the ability to be useful on a smaller level.