Lightweight client with a big punch
Updated July 09, 2021
Lightweight client with a big punch
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer in our department to manage hosts that are not in our internal network and that do not connect to our VPN. This is typically one off hosts that serve one unique purpose.
- Easy, no frills solution for remote management
- The client is light and is not processor intensive
- I like that TeamViewer runs as a service
- Too many additional non-essential features are being included with the client
- "Computers & Contacts" section UI needs a refresh
- Too many "add-on" services
- Increased efficiency of managing/controlling remote hosts
- Prior to deploying TeamViewer, we would need to physically send a person to troubleshoot; not that is no longer needed unless it is a hardware issue
- Free personal use version is also a plus!
TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you the same experience as if you were sitting in front of the remote host.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
As designed, it is pretty simple and easy to implement across our devices. This has led to an efficient deployment cycle and reduced the number of staff hours required to setup.
We have not taken advantage of these features, however we are interested in exploring the SSO option.
TeamViewer Feature Ratings
TeamViewer Security and Support
Using TeamViewer
3 - IT Department - Systems administrators
3 - IT Department - systems administrators
- Easy of use
- Rapid deployment
- Simple dashboard
- N/A
- N/A
- implement SSO
Evaluating TeamViewer and Competitors
- Price
- Product Features
- Product Usability
- Prior Experience with the Product
Easy of use and deployment
Same process - we identify and have a shootout amongst the different service providers. After testing, we can better identify which product best meets our needs.
TeamViewer Support
Pros | Cons |
---|---|
None | None |
No. It's a simple product and our usage is very basic.
N/A - have not had to reach out to technical support.
Using TeamViewer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Easy to deploy
- Simple and functional dashboard
- N/A
- N/A