Great Software
January 25, 2024
Great Software
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we have very limited rights for the users they are mostly dependent on our IT Team Support for different installations. And we use TeamViewer and not Teams since it gives more freedom to the users. We think is very easy for the users too and gives more independency while working remotely. Easy configuration with AD and computers names and tags.
- Secure remote access
- Great support
- Web-Based remote access
- Versions compatibility
- Commercial Use suspected notice should disappear
- Prevent lost connection when Iphone screens turns off.
- Fast solution for any issue
- saves time or travel to other locations which we have
- Gives the user more "freedom" too to solve the issue fast
We are using Team Viewer since 6 years now and we are very happy with the solution we made. Since we have many locations it was required some time ago to travel periodically to several sites to check things out or help the users with their requests. Now we are not traveling anymore . Now we are kind of missing the traveling and not solve the issues so fast from our working place or anywhere when we work from home.
After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this product of TeamViewer. And it was very easy setup and we thought it was a better brand and the users knew it as a tool.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
We are aware of those features since we get regular newsletters and check ourselves too. Due to security issues rising more and more these days we have implemented the features of SSO and 2FA. We are very pleased with both features since all our IT Team to use TeamViewer as an ADM needs to authenticate for sure which we didnt use before and we feel much more safer now with these new features implemented.