Item: Webex App
Rating: 8
Author: Kouame Bienvenu KOFFI

Use Cases and Deployment Scope

As we do e-learning, Webex helps us to create this learning environment with our learners. For the internal organization, we use it for our daily meetings.

Pros and Cons

Video conferencing.
Quality of sound during meeting.
Easy to use.

Be able to record meeting.

Return on Investment

Webex has enabled our business to bounce back from the covid period.
Daily meeting change.
Improve our training session.

Alternatives Considered

Google Hangouts Meet, Skype for Business (formerly Lync) and now part of Microsoft Teams

Support Rating

We were satisfied with the support when we had a problem. With the Cisco community as well, we were able to find some help when we were facing issues with the app.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Skype for Business (formerly Lync), now part of Microsoft Teams, Google Hangouts Meet, Google Classroom

During the covid pandemic, we were not able to gather in the same place for meeting or training, Webex was the solution we used to be able to continue our daily operation without being at the office. It's a good solution for online conferences, online meetings, and online training. We love it.

Experiences with Webex App

Overall Satisfaction with Webex App