Best cloud based calling application
August 09, 2022

Best cloud based calling application

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Calling

This is one of the best cloud best calling tools for meetings and easy replacement of PBX system We can easily conduct meetings using this in the group also easily explain the project. Best for contact centre where calling under one roof with chatting and massaging needed.
  • Callings
  • Meetings
  • Chatting and massaging
  • No need of any changes
  • Effective platform for conducting meetings and webinars.
  • Network connection and call drops are less compare to other cloud applications.
  • Perfect to connect with team and take meetings from remote locations.
  • Best for video conferencing.
No other products before that used Zoom webinars for meetings.
This gives best security during callings
Have mute unmute options
Zoom is also a group product that offers different applications and is effective in its own term but recently or in the past there have been certain security concerns with Zoom so my personal choice is that I go with WebEx from the security standpoint.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Zoom, Google App Engine, Google Hangouts (Classic)
This is best for contact centre where massaging calling is more important. Best for file sharing & meetings Found best for desk-to-desk calling.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
9
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10