Webexpenses Review - Still Learning | TrustRadius

Use Cases and Deployment Scope

Across the whole organization for expense reporting. I did not make the decision to use it, but have been told it saved money.

Pros and Cons

Easy to take pictures through the app and save them right into receipts.
Easy to review archived claims.
Easy to see historical data.

The app unpaired my phone while on the road and so I couldn't use it for the duration of the trip.
Confusing pushing "Receipts" and "My Receipts" around.
Hard to add a new client.

Return on Investment

I have been able to submit my claims and get reimbursed.

Usability

4

I need more time using it - during the COVID pandemic, we didn't travel much, so cell phone reimbursement was about the only expense. Now that I am seeing customers more, I will be using it for additional expenses, and so will need to get more familiar with it.

Support Rating

I have not had to contact Webexpenses for support.

Time Savings

I am only a Webexpenses user, I use it for claims submissions but not processing or approvals.

Requirements

9

I was not in charge of purchasing Webexpenses, I am just a user

Alternatives Considered

Kintone

Webexpenses seems to have a lot more options and utility.

Key Insights

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Other Software Used

Salesforce.com, Microsoft Teams, Camtasia

Likelihood to Recommend

It is a very good web-based expense reporting platform. It doesn't seem to be appropriate for recording mileage, this part is difficult.