Promising offer but needs improvement
November 06, 2021

Promising offer but needs improvement

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

As a multi-brand commercial services provider, we use Webexpenses to break down our expenses (mostly American Express) into their proper brand and purpose. We use it across all our brands, approximately five unique operations. Breaking our expenses down allows us to properly cost purchases to the appropriate brand thereby allowing accurate financials.
  • Looks good.
  • Ease of pictures through mobile device.
  • Sync with credit card accounts.
  • It is awkward to use and not very intuitive.
  • We have had several employees struggle using the program.
  • Could be a lot better identifying receipts and attaching them to expenses.
It is a struggle to attach pictures of receipts with charges.
Tried to but takes longer than printing my statement and filling it out manually.
Went away from Expensify because they used our internal email list to send our employees political propaganda.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

No

Would you buy Webexpenses again?

No

As presented it is great for sorting expenses, just having a lot of issues with our users including me. I don't use other features.